Clerk - Application of payments

奐; Montreal; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading company, known for fostering local business growth, seeks a full-time Payment Application Clerk in Montreal. This role is crucial in managing payments and interacting with clients on a daily basis, offering full benefits from day one. Candidates need strong problem-solving skills, bilingual communication, and some experience in accounts receivable.

Benefits

Full benefits starting on day one

Group RRSP and TFSA

Pension fund and telemedicine services

Flexible weekday schedules — no weekends

Opportunities for internal growth and recognition

Qualifications

• Bilingualism in French and English is required due to daily interactions.
• 1 to 2 years of experience in accounts receivable.
• Intermediate knowledge of Microsoft Office Suite is a must.

Responsibilities

• Receive, verify, and import customer payment files and process non-standard payments.
• Monitor and respond daily to requests from two email inboxes related to payments.
• Process and apply pre-authorized bank payments and credit card payments.

Skills

Problem-solving abilities

Teamwork

Autonomy

Priority management

Attention to detail

Education

High School Diploma (Grade 12 or equivalent)

Tools

Microsoft Office Suite

Zuora

Aquracy

Salesforce

Job description

Payment Application Clerk
Full-time, Permanent, On-site

What does a Payment Application Clerk at Yellow Pages do?

The Payment Application Clerk is responsible for receiving, verifying, and importing customer payment files and processing non-standard payments for all Yellow Pages departments (Administration, Payroll Services, etc.).
They receive, analyze, and apply payments from all Yellow Pages clients (including check processing) and are responsible for filing within the entire billing and payment application department.

Responsibilities:

Importing Payment Files

• Retrieve payment files, validate and import them into our billing system (Zuora).

Applying Manual Checks and Electronic Transfers (EFTs)

• Verify and apply received and/or rejected checks in the billing system (NSF).

• Verify and apply electronic funds transfers in the billing system (EFT).

• Apply checks received from collection agencies and other departments such as Payroll, HR, and Administrative Services in the billing system.

Executing Payments and Processing Refunds

• Process and apply pre-authorized bank payments and credit card payments in the billing system.

• Handle refunds, returns, or payment rejections in the billing system.

Inbox and Request Management

• Monitor and respond daily to requests from two email inboxes (Payment Application and Electronic Transfers).

• Process returned mail daily.

• Sort incoming correspondence for the department and route it to the correct department.

• File all documents for the billing and payment application department.

• Manage payment transfers to the correct client accounts upon request.

• Handle all requests from “Cash Application Support.”

What We Offer

• Full benefits starting on day one for your well-being.

• Group RRSP, group TFSA, pension fund, and telemedicine services.

• Flexible weekday schedules — no weekends.

• Competitive salary.

• Opportunities for internal growth and recognition.

What You Need to Become a Payment Application Clerk at Yellow Pages

Qualifications:

• High School Diploma (Grade 12 or equivalent).

• This position involves DAILY interactions with clients or internal and/or external professionals at the national level. Therefore, BILINGUALISM in French and English is required.

• 1 to 2 years of experience in accounts receivable.

• Intermediate knowledge of Microsoft Office Suite.

• Experience with Zuora, Aquracy, and Salesforce is an asset.

Skills:

• Problem-solving abilities.

• Teamwork.

• Autonomy.

• Priority management.

• Attention to detail.

Ready to join the Yellow Pages adventure as a Payment Application Clerk and contribute to the growth of local businesses?
Send us your application today!

Colleagues You’ll Love

A dynamic and collaborative workplace with a unique opportunity to contribute to our story.
Full benefits from day one.

That’s what working at Yellow Pages is all about!

About Yellow Pages

We've been in the market since 1908 and continue to evolve to offer the best products and services to our 125,000+ clients.
We foster business relationships between Canadian SMEs and their potential customers by creating locally tailored digital marketing and media solutions designed to meet the needs of both audiences.
Over 76% of our revenue comes from digital solutions.