Clerk 1 / Receptionist

SereneAid; Amherst; On-site; CAD 42,000 - 52,000; Full time

Job summary

Government of Nova Scotia – NS Housing Corporation seeks a Clerk 1 / Receptionist (ADM02) for a temporary backfill assignment in Amherst. You will provide front-desk, reception, clerical and general administrative support following established methods and procedures.

The role emphasizes accuracy, professionalism, organization and customer service, with duties including greeting visitors, answering calls, filing, data entry and routine office tasks, all performed on-site at 7 hours per day,

Qualifications

• Grade XI education or equivalent.
• Related clerical experience, or training and experience.
• Experience performing standardized clerical/administrative tasks.
• Ability to follow defined and established methods and procedures.
• Strong attention to detail and accuracy.
• Good verbal and written communication skills.
• Professional and courteous approach when dealing with the public.
• Reception/front-desk duties, including greeting visitors and operating a switchboard.
• Prepare and file correspondence and maintain organized records.
• General office support duties, including handling mail and ordering office supplies.
• Work effectively under direct supervision.

Responsibilities

• Greet and assist visitors and the public in a professional and courteous manner.
• Operate the office telephone/switchboard and direct calls.
• Prepare, organize, file correspondence and other office documentation.
• Maintain organized and accurate filing systems.
• Perform routine clerical and administrative tasks per established procedures.
• Order office supplies and support maintenance of supplies for office equipment.
• Receive, sort, distribute, and deliver inter-office mail.
• Perform routine data entry and document processing as required.
• Provide general administrative and clerical support to the office and staff.
• Ensure work is completed accurately and efficiently under established methods and procedures.
• Handle interactions with the public and internal staff professionally.
• Maintain confidentiality and exercise discretion with office information.
• Follow direction and work effectively under direct supervision.

Skills

Reception & Front Desk Support

Clerical Administration

Customer Service

Telephone / Switchboard Operations

Filing & Records Management

Correspondence Preparation

Data Entry

Office Administration

Mail Distribution

Attention to Detail

Accuracy

Written & Verbal Communication

Professionalism

Ability to Follow Procedures

Education

Grade XI education or equivalent

Job description

Clerk 1 / Receptionist (ADM02)
Client: Government of Nova Scotia – NS Housing Corporation
Location: Amherst, Nova Scotia – 144 Victoria East
Work Arrangement: 100% Onsite
Contract: October 5, 2026
Schedule: Monday to Friday, 7 hours per day
Hours: 35 hours/week
Contract Type: Temporary Contract

Position Overview

Our client, the Government of Nova Scotia – NS Housing Corporation, is seeking a Clerk 1 / Receptionist (ADM02) for a temporary backfill assignment in Amherst. The successful candidate will provide front-desk, reception, clerical, and general administrative support while following defined and established methods and procedures. The position requires a strong emphasis on accuracy, professionalism, organization, and customer service.

Key Responsibilities

• Greet and assist visitors and members of the public in a professional and courteous manner.
• Operate the office telephone/switchboard and receive, screen, and direct incoming calls.
• Prepare, organize, process, and file correspondence and other office documentation.
• Maintain organized and accurate filing systems.
• Perform routine clerical and administrative tasks in accordance with established procedures.
• Order office supplies and support the maintenance of supplies for various office equipment.
• Receive, sort, distribute, and deliver inter-office mail.
• Perform routine data entry and document processing as required.
• Provide general administrative and clerical support to the office and staff.
• Ensure work is completed accurately and efficiently under established methods and procedures.
• Handle interactions with the public and internal staff professionally.
• Maintain confidentiality and exercise appropriate discretion when handling office information.
• Follow direction and work effectively under direct supervision.

Requirements

Mandatory Qualifications

• Grade XI education or equivalent.
• Related clerical experience, or an equivalent combination of training and experience.
• Experience performing standardized clerical and/or administrative tasks.
• Ability to work accurately while following defined and established methods and procedures.
• Strong attention to detail and accuracy.
• Good verbal and written communication skills.
• Professional and courteous approach when dealing with the public.
• Ability to perform reception/front-desk duties, including greeting visitors and operating a switchboard.
• Ability to prepare and file correspondence and maintain organized records.
• Ability to perform general office support duties, including handling mail and ordering office supplies.
• Ability to work effectively under direct supervision.

Preferred Experience

• Receptionist or front-desk positions.
• Clerical or administrative support.
• Government, housing, public-sector, or other office environments.
• Customer service involving members of the public.
• Telephone/switchboard operations.
• Document preparation and filing.
• Mail distribution and general office administration.
• Data entry and routine computer-based administrative work.

Core Skills

• Reception & Front Desk Support
• Clerical Administration
• Customer Service
• Telephone / Switchboard Operations
• Filing & Records Management
• Correspondence Preparation
• Data Entry
• Office Administration
• Mail Distribution
• Office Supply Management
• Attention to Detail
• Accuracy
• Written & Verbal Communication
• ProfessionalismAbility to Follow Procedures