Claims Supervisor

Crawford & Company; Toronto; Hybrid; CAD 75,000 - 85,000; Full time

Job summary

Crawford & Company is seeking a Claims Supervisor to join their Toronto team. This flexible position offers in-office, hybrid, or fully remote work, emphasizing quality supervision of adjusters, managing claims effectively, and maintaining client relationships. Candidates should possess solid leadership experience and a related Bachelor's degree.

Benefits

Performance recognition programs

Comprehensive benefits plans

Training for career progression

Sustainability initiatives

Qualifications

• 3 to 5 years of leadership experience required.
• Strong analytical, problem solving skills needed.
• Fully Licensed Adjuster with CIP or FCIP preferable.

Responsibilities

• Supervise adjusters and monitor quality of claims.
• Manage human resources and maintain client relations.
• Analyze claims information for investigations.

Skills

Leadership

Analytical Skills

Communication

Problem Solving

Time Management

Education

Bachelor's Degree or equivalent

Tools

MS-Windows

Outlook

Office

Job description

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Job Description

We are currently recruiting for a

Job Description

We are currently recruiting for a Claims Supervisor to join our team in Toronto, Canada. The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements.

The successful candidate will supervise adjusters, monitors quality, and assists manager with administrative tasks, strategy implementation and mentoring while completing files in accordance with provincial licensing requirements

This role requires frequent interactions in English and requires reading and preparing documents in English on a frequent basis..

Responsibilities

• Monitor adjusting practices
• Investigation, collection, and analysis of claims information
• Manage human resources
• Accurate recording, reporting and presentation of files
• Work with managers to maintain client relations
• Examines policies and settles claims while maintaining claims costs and abiding by provincial licensing regulations
• Maintenance of accurate billing, and time and expense records
  
  

Qualifications

• 3 to 5 years of leadership experience
• Bachelor's Degree or an equivalent combination of education and experience
• Minimum 5 years functional / technical experience
• Effective management and training skills
• Able to prioritize tasks effectively
• Strong analytical, problem solving and mathematical skills required
• Excellent verbal and written communication skills
• Effective PC-Based tools skills including MS-Windows, Outlook and Office along with the capability to learn custom applications
• Fully Licensed Adjuster with CIP or FCIP and CRM designation preferred
  
  

About Us

Why Crawford?

Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com

Our total compensation plans provide each of our employees with far more than just a great salary

Pay and incentive plans that recognize performance excellence

Benefit programs that empower financial, physical, and mental wellness

Training programs that promote continuous learning and career progression while enhancing job performance

Sustainability programs that give back to the communities in which we live and work

A culture of respect, collaboration, entrepreneurial spirit and inclusion

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Insurance

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