Claims Specialist

CPA Professional Liability Plan Inc.; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

Join a leading company specializing in professional liability insurance as a Professional Liability Claims Specialist. You will manage claims for accounting clients, advocate for the profession, and engage with various stakeholders. This dynamic role offers competitive compensation and a commitment to diversity and inclusion.

Benefits

Competitive compensation

RSP matching

Wellness allowance

Qualifications

• Over 5 years of experience managing professional liability insurance claims.
• Exceptional analytical, strategic, and critical-thinking skills.

Responsibilities

• Manage a portfolio of professional liability insurance claims.
• Assess coverage and investigate claims documentation.
• Collaborate with experts to evaluate liability and damages.

Skills

Analytical skills

Strategic thinking

Problem-solving

Communication

Education

Undergraduate degree

Law degree (LL.B. / J.D.)

Tools

Office 365

Job description

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CPA Professional Liability Plan Inc. (CPA PLI) is a profession-specific company for CPAs, by CPAs. For over three decades, we have focused on providing insurance and risk-related solutions to accounting firms in public practice within Canada and Bermuda. Our products and services help insured members mitigate insurance-related risks and provide peace of mind, allowing them to focus on their practice. CPA PLI employees are committed to the accounting profession and are experts in accounting, law, and insurance.

CPA PLI is seeking a Professional Liability Claims Specialist. In this role, you'll be exposed to a wide range of accounting firms and diverse challenges facing the profession. You will benefit from and contribute to a unique body of knowledge developed over 35 years dedicated to protecting and defending accounting firms across Canada. This is a dynamic and unique role!

About the Role

As a Professional Lines Claims Specialist, you will manage a portfolio of professional liability insurance claims for our accounting clients. You will serve as an advocate for the accounting profession, providing policyholders with rigorous defense and ensuring prudent cost management.

1. Assess coverage: Analyze policies to determine coverage availability, identify allegations, and assess coverage applicability.
2. Investigate: Gather and analyze documentation related to claims, including interviews, evidence, expert reports, and legal pleadings.
3. Evaluate liability and damages: Collaborate with experts to assess potential liability and damages.
4. Financial management: Maintain accurate reserves, manage costs, and oversee expenses effectively.
5. Engage and oversee experts: Coordinate with professionals like accountants, auditors, and legal counsel to support claim resolution.
6. Mediate, negotiate & settle: Support claim resolution through mediations, negotiations, and other procedures, within company policies and authority limits.
7. Document: Keep comprehensive records of each claim's events.
8. Other duties as assigned.

Your key daily interactions include

• Claims & Legal team colleagues
• Accounting firms and employees
• Internal and external experts and consultants
• Legal professionals
• Insurance adjusters

About You

You are an experienced, results-driven professional with empathy, intelligence, and motivation to assist clients through lengthy claims processes. Likely a member of the Chartered Insurance Professional Society (CIP or FCIP), you bring:

• Over 5 years of experience managing professional liability insurance claims
• An undergraduate degree from an accredited university; a law degree (LL.B. / J.D.) is an asset
• Exceptional analytical, strategic, and critical-thinking skills
• Strong organizational and time management skills
• Proactive problem-solving abilities and creative solutions
• Effective relationship management, trust-building, discretion, and professionalism
• Excellent written and verbal communication skills
• Proficiency in Office 365 or equivalent software

Why Work with CPA PLI

We are :

• Experts in our field
• Driven by member value

We offer :

• Competitive compensation
• RSP matching
• Wellness allowance

CPA PLI is committed to diversity and inclusion and welcomes all qualified candidates.