Claims Expert - Liability - Personal and Commercial

DGA Careers Inc.; Montreal (administrative region); Remote; CAD 80,000 - 100,000; Full time

Benefits offered by this job

Fully remote

40-hour workweek

Annual bonus up to $10,000

80% employer group insurance coverage

Defined Benefit Pension Plan (DBPP)

Job summary

DGA Careers Inc. is seeking an experienced Liability Claims Adjuster for a fully remote role based with our client in the Greater Montreal area.

The position involves investigating, assessing and settling liability claims with a focus on client relationships and regulatory compliance. Ideal candidates hold an AMF licence for Personal and Commercial Lines, have at least 2 years of liability claims experience, and are fluent in French and English.

Qualifications

• A valid AMF Claims Adjuster licence for Personal and Commercial Lines.
• At least 2 years of experience as a Liability Claims Adjuster.
• Fluency in both French and English (spoken and written).
• Strong analytical, investigative and negotiation skills.
• Excellent judgment and decision-making in complex situations.
• Strong organizational and customer service skills.
• Comfortable working in a fully remote environment.

Responsibilities

• Investigate and manage liability claims from reporting through settlement.
• Assess insurance coverage, circumstances of loss and liability.
• Gather, review and analyze all relevant claim information.
• Conduct investigations to establish facts and determine liability.
• Assess damages and determine settlements.
• Negotiate settlements with insureds, claimants and stakeholders.
• Manage claims files thoroughly and in line with procedures.
• Monitor costs and ensure timelines and quality of service.

Skills

AMF licence

Liability claims experience

Bilingual FR/EN

Analytical skills

Investigative skills

Negotiation skills

Sound judgment

Organizational skills

Customer service

Remote work readiness

Job description

Are you an experienced Liability Claims Adjuster looking for an opportunity where your expertise, judgment and negotiation skills will be truly valued?

In this role, you will be responsible for the investigation, assessment and settlement of liability claims, while ensuring thorough file management and maintaining strong relationships with clients and various stakeholders.

You will assess coverage and liability, investigate the circumstances surrounding claims, negotiate settlements and manage files from start to finish, while ensuring compliance with company policies, applicable regulations and industry standards.

This is a fully remote position with no road travel required.

Our client is an independent Canadian claims adjusting company with more than 80 years of experience, based in the Greater Montreal area.

What We Offer

• Permanent, full-time position;
• Base salary between $80,000 and $100,000 per year, depending on experience;
• Annual performance bonus of up to $10,000;
• A strong focus on work-life balance;
• Flexible 40-hour workweek, Monday to Friday, between 8:00 a.m. and 5:30 p.m.;
• Comprehensive group insurance with an 80% employer contribution from day one, including life insurance, prescription drugs, dental, salary insurance and more;
• Defined Benefit Pension Plan (DBPP) with employer contributions starting at 5% of your base salary or more;
• Employee & Family Assistance Program and virtual telemedicine;
• 3 weeks of vacation or more, depending on experience;
• The ability to accumulate up to 30 additional days off;
• 100% remote position;
• Full computer equipment provided by the employer;
• Several opportunities for career advancement and professional development;
• Summer and Christmas parties, along with various team activities;
• A stable work environment within a well-established and respected company.

Your Day-to-Day

• Investigate and manage liability claims from initial reporting through settlement;
• Assess insurance coverage, circumstances of loss and liability;
• Gather, review and analyze all relevant claim information;
• Conduct investigations to establish facts and determine liability;
• Assess damages and determine appropriate settlement amounts;
• Negotiate settlements with insureds, claimants and other stakeholders;
• Manage claims files thoroughly, accurately and in accordance with established procedures;
• Ensure compliance with company policies, applicable regulations and required timelines;
• Monitor claim costs and contribute to effective cost control;
• Maintain appropriate productivity levels while delivering high-quality customer service;
• Collaborate with clients, field claims adjusters and other professionals involved in the claims process;
• Maintain effective communication with all parties involved;
• Perform other related duties as required.

What You Bring

• A valid AMF Claims Adjuster licence for both Personal and Commercial Lines;
• At least 2 years of experience as a Liability Claims Adjuster;
• Fluency in both French and English, spoken and written;
• Strong analytical, investigative and negotiation skills;
• Excellent judgment and the ability to make sound decisions in complex situations;
• Strong organizational skills and the ability to manage multiple claims files independently;
• A professional approach and strong customer service skills;
• Comfortable working in a fully remote environment.

An Opportunity to Grow Your Career

Are you looking to leverage your Liability Claims expertise within a stable, independent and well-established company, while enjoying the flexibility of fully remote work?

This opportunity offers the chance to grow your career without road travel, while benefiting from competitive compensation, outstanding benefits and an environment that truly values the expertise of its professionals.