Claims expert, Civil liability - road

DGA Careers Inc.; Montreal; On-site; CAD 100,000 - 150,000; Full time

Benefits offered by this job

Commission-based pay

No earning cap

Commission advance starting at $100,00

Work-life balance

Flexible schedule

Group insurance with 50% employer

Group RRSP

Home-office allowance

Travel expense allowance

4 weeks vacation+

Birthday day off

Remote admin work

Established client base

Job summary

DGA Careers is seeking a Senior Claims Adjuster for an independent Quebec-based firm to manage major and complex claims across Quebec. You will travel as required, investigate, and guide clients through the claims process with a focus on liability and bodily injury.

The role offers a compensation model tied to billing volume with no earning ceiling, along with a strong emphasis on work-life balance, flexible scheduling, and comprehensive benefits.

Qualifications

• AMF 5A Claims Adjuster licence for Personal and Commercial Lines.
• At least 5 years of experience in claims adjusting, liability and bodily injury.
• Knowledge of E&O and D&O is an asset.
• Valid driver’s licence and ability to travel across Quebec.
• Excellent English proficiency, written and spoken.
• Strong autonomy and ability to manage multiple complex files.
• Analytical, investigative, negotiation and problem‑solving skills.
• Judgment and effectiveness in complex situations.

Responsibilities

• Manage major and complex claims from investigation through resolution.
• Handle claims involving liability and bodily injury.
• Travel throughout Quebec for investigations, inspections and meetings.
• Guide clients through the claims process and explain stages.
• Review coverage and explain policy protections to insureds.
• Gather statements from insureds and third parties to assess liability.
• Negotiate claims and settlements with stakeholders when appropriate.
• Participate in catastrophe, surge and emergency situations as needed.
• Maintain complete, accurate claim files.

Skills

claims adjusting

liability

bodily injury

autonomy

analytical

investigative

negotiation

customer service

Job description

Our client is an independent Quebec-based claims adjusting company with more than 50 years of experience. As part of its continued growth, the company is looking for a Senior Claims Adjuster to manage complex claims throughout Quebec.

You will collaborate with various stakeholders, conduct investigations and travel throughout the province when required.

This opportunity is ideal for an experienced and autonomous professional who wants a compensation model directly tied to their billing volume, with no earning ceiling.

What We Offer

• Commission-based compensation based on your billing volume, with no earning cap;
• Commission advance equivalent to an annual salary starting at $100,000, depending on experience;
• Strong focus on work-life balance;
• Flexible schedule based on claim requirements;
• Comprehensive group insurance with a 50% employer contribution from day one, including life insurance, prescription drugs, dental, salary insurance and more;
• Group RRSP with an employer contribution of up to 1%;
• Employee & Family Assistance Program;
• $250 monthly home-office allowance;
• Additional monthly allowance for business-related travel expenses;
• 4 weeks of vacation or more, depending on experience;
• Paid birthday day off;
• 100% remote work for administrative and file-management activities;
• Established client base and national network;
• Family-oriented company with a strong culture of collaboration;
• Summer and Christmas parties, participation in various events and several employee discounts.

Your Day-to-Day

• Manage major and complex claims from initial investigation through resolution;
• Handle claims involving liability and bodily injury;
• Travel throughout Quebec as required to conduct investigations, inspections and meetings;
• Guide clients throughout the claims process and clearly explain the various stages of their claim;
• Answer insureds' questions and provide professional, personalized and client-focused service;
• Review insurance coverage and clearly explain applicable policy protections;
• Gather statements and information from insureds, third parties and other stakeholders to determine the circumstances, causes and validity of claims;
• Assess the potential liability of insureds and/or third parties based on thorough investigations and relevant supporting evidence;
• Anticipate potential recovery opportunities and direct investigations accordingly;
• Identify third parties who may have potential liability claims against the insured;
• Negotiate claims and settlements with various parties when appropriate;
• Collaborate with professionals and stakeholders involved in complex claims;
• Participate in catastrophe, surge and emergency situations when required, including outside normal business hours;
• Maintain complete, accurate and well-documented claim files;
• Perform other related duties associated with complex claims management.

What You Bring

• A valid AMF 5A Claims Adjuster licence for both Personal and Commercial Lines;
• At least 5 years of experience in claims adjusting, particularly in liability and bodily injury;
• Knowledge of E&O (Errors & Omissions) and D&O (Directors & Officers) is a strong asset;
• A valid driver's licence and the ability to travel throughout Quebec;
• Excellent English proficiency, both written and spoken;
• Strong autonomy, organizational skills and the ability to manage multiple complex files simultaneously;
• Strong analytical, investigative, negotiation and problem-solving skills;
• Excellent professional judgment and the ability to work effectively in complex situations.

An Opportunity That Rewards Your Expertise

Do you have strong experience in liability and bodily injury claims and want to put your expertise to work on challenging files?

Join a well-established Quebec company with an established client base and national network, while benefiting from an uncapped compensation model directly tied to your billing volume.