Claims Examiner - Trade Credit Insurance

Atradius; Mississauga, Montreal; Hybrid; CAD 80,000 - 90,000; Full time

Benefits offered by this job

Competitive salary range: 80k–90k CAD

Hybrid work model

Insurance: medical, dental, vision

Retirement plan with company match

Paid time off and holidays

Job summary

Atradius N.V. in Mississauga is seeking a motivated Claims Examiner to join the North American Claims Team.

You will investigate and resolve commercial credit insurance claims, collaborating with customers, brokers, and legal partners to ensure fair outcomes. The role offers a hybrid work arrangement (3 days remote, 2 days onsite) and exposure to global risk, insolvency matters, and recoveries within a leading international insurer.

Qualifications

• Bachelor's degree in Business, Finance, Economics, Accounting, Risk Management, Insurance, Legal Studies, or related field.
• Strong analytical and critical thinking abilities.
• Excellent written and verbal communication skills.
• Strong organizational skills and ability to manage multiple priorities.

Responsibilities

• Investigate and evaluate commercial credit insurance claims and determine policy liability.
• Review policy terms, financial information, and documentation to assess claim validity and indemnity.
• Advise customers regarding loss mitigation and recovery opportunities.
• Monitor and manage recoveries and recovery costs.
• Collaborate with underwriting, recoveries, legal counsel, brokers, and customers to resolve complex claim matters.
• Communicate claim decisions clearly to internal and external stakeholders.
• Support continuous improvement of claims processes through participation in initiatives.

Skills

Analytical skills

Communication skills

Organizational skills

Education

Bachelor's degree

Tools

MS Office

Job description

The Atradius Group provides trade credit insurance, surety and collections services worldwide, and has a presence through 160 offices in 52 countries. The products offered by Atradius protect companies around the world against the default risks associated with selling goods and services on credit. We are looking for a motivated and analytical Claims Examiner to join our North American Claims Team.
This role offers a unique opportunity to develop expertise in commercial insurance, credit risk, insolvency matters, recoveries, and international trade while collaborating with colleagues across a global organization.

At Atradius, we believe in personal development and the Growth Mindset. Our Culture is based on teamwork, reliable accountability, constantly improving and unrivalled service. Read on more on our Career site: https://careers.atradius.com/en/careers .

Department Description

Claims

Job Description

As a Claims Examiner, you will investigate and evaluate commercial credit insurance claims, interpret policy provisions, determine coverage, and support recovery efforts. You will collaborate closely with customers, brokers, legal counsel, recovery specialists, and internal business partners to deliver fair and timely claim resolutions.

In this position your key responsibilities will be:

• Analyze and evaluate trade credit insurance claims and determine policy liability.
• Review policy terms, financial information, and supporting documentation to assess claim validity and indemnity.
• Advise customers regarding loss mitigation and recovery opportunities.
• Monitor and manage recoveries and recovery costs.
• Collaborate with underwriting, recoveries, legal counsel, brokers, and customers to resolve complex claim matters.
• Communicate claim decisions and recommendations clearly and professionally to internal and external stakeholders.
• Support continuous improvement of claims processes and procedures through participation in local and international initiatives.
• Manage multiple claim files while maintaining quality, accuracy, and compliance standards.

What qualification should you have?

• Bachelor's degree in Business, Finance, Economics, Accounting, Risk Management, Insurance, Legal Studies, or a related field.
• Strong analytical and critical thinking skills.
• Excellent written and verbal communication abilities.
• Strong organizational skills and the ability to manage multiple priorities.
• Proficiency with Microsoft Office applications.
• Additional Requirement for Montreal and Mississauga: Professional verbal and written communication skills in both French and English. AMF Adjuster License required.

Preferred Qualifications

• Experience in commercial insurance claims, credit and collections, accounts receivable, banking, trade finance, financial services, or risk management.
• Experience reviewing contracts, policy language, legal documents, or financial records.
• Knowledge of bankruptcy, insolvency, commercial recoveries, or credit risk assessment.

What do we offer?

• Competitive Salary: $80,000 - $90,000 annually, dependent on experience level with a 10% bonus potential.
• Paid Time Off: 3 weeks vacation, 8 floating holidays, 6 sick days, maternity and parental leave, office closure holidays.
• Flexible Working: Hybrid model with 3 days remote and 2 days onsite.
• Insurance: Medical and dental plans with shared premiums, Vision, Disability and Life Insurance fully paid by company.
• Retirement Plan: 401k with 100% company match up to 6% of salary contributions and annual profit share, pre-tax and Roth options.
• Exposure to international business and global claims operations.
• Collaborative and supportive team culture.
• Opportunity to build specialized expertise in a highly respected niche of the insurance and financial services industry.
• Career development within a global organization operating in more than 52 countries.

The success of our organization stands with the quality of our people and the ideas they have. Insights and innovative solutions for our customers are the result of an interplay of cultures, knowledge and experience. That is why diversity is extremely important to Atradius. To ensure that all colleagues within Atradius can develop their qualities, we promote an inclusive culture in which everyone feels involved and valued. We encourage and welcome everyone to apply to our positions.

Do you have any questions about our offer?

Susan PAULSON, Human Resources, is available by e-mail [e-mail].

I am Atradius! - Do you want to know who we are?

Get to know Atradius colleagues in this video: https://www.youtube.com/watch?v=NnsgT04OpTU&t=4s

Atradius is a global provider of credit insurance, bond and surety, collections and information services, with a strategic presence in over 50 countries. The products offered by Atradius protect companies around the world against the default risks associated with selling goods and services on credit. Atradius is a member of Grupo Catalana Occidente (GCO.MC), one of the largest insurers in Spain and one of the largest credit insurers in the world.

You can find further information on our website: https://group.atradius.com

Unit: COMNA-North America

Deadline: 22/01/2027, 04:59

Employment type: Full time

Position type: Permanent

Job experience level: Intermediate Level