Senior Claim Specialist - Casualty and Specialty Lines Canada

AXIS Capital; Toronto; On-site; CAD 120,000 - 145,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Tuition reimbursement

Retirement plans

Paid vacation

Job summary

AXIS Capital in Toronto/Ontario is seeking a Senior Claims Specialist – Casualty & Specialty to directly handle primary and excess casualty and specialty claims, including General Liability and Design Professional E&O. You will investigate coverage issues, draft clear settlement rationales, and guide reserves and litigation strategy with internal and external partners.

The role requires 5-7+ years in claims handling with strong analytical, negotiation, and communication skills, and the ability

Qualifications

• 5-7+ years of experience in claims handling, litigation, or related roles.
• Strong analytical, investigative and negotiation skills.
• Excellent communication and collaboration across internal/external partners.

Responsibilities

• Direct handling of primary and excess casualty and specialty claims.
• Investigate liability, damages and coverage issues.
• Draft clear coverage positions and settlement rationales for insureds and brokers.
• Manage reserves and guide litigation strategy in coordination with external counsel.
• Collaborate with insureds and defence counsel to support defense and negotiations.

Skills

Claims experience

Negotiation

Analysis

Communication

Team collaboration

Education

Post-secondary education in law/insurance/business

CIP or Law Degree asset

Job description

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We stride to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work. All qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any basis prohibited by the laws that govern its operations.

About AXIS

This is your opportunity to join AXIS Capital, a leading provider of specialty insurance and global reinsurance. We provide people and organizations the confidence to take necessary risks in the pursuit of their goals and ambitions. Our strength is grounded in our people and our culture, which encourages collaboration, diversity, and entrepreneurial thinking.

Life at AXIS

• Hybrid work model: We value work-life balance and offer flexibility to our employees through a hybrid work model
• Diverse and inclusive environment: We celebrate diversity and strive to create an inclusive environment for all employees
• Career growth opportunities: We are committed to your professional development and offer various opportunities for growth advancement
• Social impact initiatives: We believe in making a difference and support various social and

Senior Claims Specialist – Casualty & Specialty

This role will be responsible for:

• Direct handling primary and excess casualty and specialty claims, including claims under General Liability, Design Professional E&O, Miscellaneous E&O and other specialty policies.
• Investigating and analyzing liability, damages and insurance coverage issues.
• Drafting and communicating clear, well-supported coverage positions and settlement rationales to insureds, brokers and legal counsel.
• Assessing exposure, establishing and maintaining accurate reserves, and strategically guiding litigated and non-litigated matters towards efficient resolution.
• Assigning and managing external vendors including legal counsel by providing budget and billing oversight, driving litigation strategy, and collaborating with internal Vendor Management teams to enhance cost management efforts.
• Collaborating with insureds and defence counsel to advance the defence and resolution of claims, including participating in settlement negotiations, mediations and settlement conferences, presenting well-reasoned positions and negotiating outcomes that reflect overall exposure.
• Maintaining open and professional communication with broker partners and insureds on claim-related activity, and keeping internal stakeholders informed of significant developments, trends, and large loss activity.
• Maintaining high standards and timely file documentation, ensuring each file reflects a clear and complete rationale for all claims decisions, including coverage determinations, exposure assessments, reserves and file strategy.
• Acting as a technical resource and mentor to peers, contributing to a culture of collaboration, knowledge sharing, and continuous improvement.
• Contributing to internal initiatives, process enhancements, and training sessions.
• Other duties as assigned.

KEY SKILLS & ABILITIES

• 5-7+ years of experience in claims handling, litigation, or related legal/insurance roles, with exposure to both primary and excess casualty and specialty lines.
• Demonstrated analytical, investigative and negotiation skills, with the ability to evaluate coverage, liability, damages and claim resolution options.
• In-depth knowledge of claims, litigation, and trial processes.
• Ability to influence and collaborate at all organizational levels, both internally and externally as well as the ability to identify and resolve complex, disputed claims.
• Demonstrated organizational and technical skills as well as a deep understanding of casualty and specialty lines coverage and claim resolution strategies.
• Understanding of and ability to balance both the immediate claim issues as well as the broader portfolio impact and customer service impact of coverage disputes and issues.
• Excellent oral and written communication skills with the ability to deal effectively with people with conflicting expectations, differing opinions, and multiple viewpoints.
• Post-secondary education in law, insurance, business, or a related field, or an equivalent combination of education and experience.
• Post-secondary education in a relevant field (e.g., insurance, law, business) or equivalent combination of education and experience.
• CIP or Law Degree is considered an asset.
• French language skills are considered an asset.
• Ability to work in the office three days per week and attend occasional travel or off-site meetings.

Axis Culture and Values

Axis Culture and Values - everyday demonstration of the AXIS behaviors that support and align with AXIS values: People, Decisiveness, Excellence and Stronger Together.

Benefits and Beyond

At AXIS, we recognize that in order to be an industry leader, we need the dedication and accomplishments of our people, which is why we offer comprehensive benefits, competitive compensation, attractive work-life perks and incentivize exceptional performance.

While specific benefit packages vary by location, the elements of our program remains consistent across our organization.

Your salary offer will be based on an assessment of a variety of factors including your specific experience and work location.

We anticipate offering a base salary in the range of 120-145 CAD.

In addition, you will be offered competitive target incentive compensation, with awards based on overall corporate and individual performance.

On top of this, you will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more.

Our Values

We deliver on our promises

We never compromise our integrity

We are passionate

We are dynamic

We deliver on our promises

Rewarding.

Challenging.

Meaningful.

This posting is for an existing vacancy. Rewarding. Challenging. Meaningful. We are shaping the direction of Insurance and Reinsurance during a critical and exciting time for the industry. Whether you are a student approaching graduation or a seasoned professional looking for a new environment, AXIS has the right challenges and career opportunities for you. At AXIS, we value each individual and recognize that attracting and retaining the right people is essential to the success of our company. We offer a comprehensive and competitive benefits package which includes medical plans for employees and their families, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more.