Claims Analyst

HUB International; Windsor; On-site; CAD 60,000 - 75,000; Full time

Job summary

A prominent insurance brokerage in Ontario is seeking a Claims Analyst to manage claims data, provide client support, and oversee the claims process. This role requires a detail-oriented individual with a background in insurance, customer care skills, and proficiency with Excel. Candidates should be self-starters eager to learn and thrive in a collaborative environment. In return, the company offers competitive compensation, professional growth, and flexible work-life balance options.

Benefits

Competitive compensation package

Flexible working arrangements

Comprehensive benefits

Professional growth opportunities

Reimbursements for professional fees

Discounts on personal insurance

Qualifications

• 2+ years of experience in insurance.
• Strong ability to manage multiple priorities effectively.
• Willingness to learn finance terminology.

Responsibilities

• Manage claims data for internal and external clients.
• Keep clients informed with timely updates.
• Analyze policy wording and claims process.

Skills

Customer care

Detail oriented

Excel proficiency

Problem-solving

Strong initiative

Education

RIBO License or CIP/CAIB Designation

Tools

Excel

Job description

About The Role

Are you passionate about helping others and love the idea of making a meaningful difference in people’s lives? Come join our close-knit and spirited Claims Department at HUB International! We're seeking an empathetic, detail-oriented, and customer-centric Claims Analyst to be the guiding star for our HUB Account Teams and cherished Clients.

What You’ll Do

• Manage claims data in a thoughtful and approachable way which will benefit internal and external clients alike.
• Compile information and create/maintain loss runs in Excel.
• Be able to manage multiple and conflicting priorities
• Keep our valued Clients and Account Teams in the loop with thoughtful and timely updates. Your advice and guidance will be their north star during the claims process.
• With your meticulous attention to detail, you'll maintain crystal-clear and up-to-date electronic claims files through Epic, ensuring a smooth journey for everyone involved
• Serve as a trusted advocate for our clients, navigating Personal and Commercial Lines claims with grace and expertise
• Providing guidance to internal teams on the claims process and building knowledge and capability.
• Dive into policy wording with a keen eye, analyzing and interpreting the details as a pro to best serve our clients.

Qualifications and expertise that pave the way for Success

• Bring Your Wisdom: Bring along your two (2) years of experience or more in insurance. We value the insights and expertise you’ve cultivated!
• Heart for Service: Whether it’s our team or our clients, your natural knack for customer care will shine brightly and touch the lives of everyone you interact with.
• Be Our Go-Getter: Thrive in your element as a self-starter with strong initiative. We can’t wait to see where your drive takes us!
• Learning Enthusiast Welcome: Holding a RIBO License, CIP/CAIB Designation—or being on the journey towards them is a fantastic asset. We’re here to cheer you on every step of the way!
• Grace Under Pressure: With your strong sense of urgency and keen eye for detail, you effortlessly manage the unique demands of this role.
• Familiarity with Excel. Not only limited to knowing reference type formulas, V and X look ups, index function, if’ statements, pivot tables, and power query.
• Understand finance terminology (willingness to learn)
• This role requires someone who is detail oriented, able to solve problems, communicates well, and can work independently.

Elevate Your Career with HUB International

Choosing HUB International means aligning your career with a premier insurance brokerage. Our expansive network, powered by over 20,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision, we invite you to explore: https://www.hubinternational.com/en-CA/about-us/.

Your Advancement and Well-being: Our Priority

At HUB, we place immense value on the well-being and professional development of our team. Here’s what you can look forward to as part of the HUB Team:

• Recognized Rewards: Thrive in a supportive environment that values your contributions with a competitive compensation package, including incentives, bonuses, and additional earning opportunities.
• Work-Life Balance: Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle.
• Comprehensive Benefits: Access a robust benefits package, including company-matched RRSPs, designed to support you and your family.
• Professional Growth: Advance your career with HUB-sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed.
• Industry Support: Benefit from reimbursements for professional licensing and membership fees, reflecting our investment in your expertise.
• Exclusive Perks: Enjoy special discounts on events, travel, accommodations, and personal home & auto insurance, making your HUB experience even more rewarding

Service: Our Ethos

At HUB International, service defines who we are. This dedication extends not only to our clients but also to our employees and the communities we’re proud to support. Our regional offices are actively engaged in local initiatives, reflecting our commitment to giving back and making a meaningful difference.

When you join HUB, you’ll find more than just a career—you’ll become part of a team where your skills are valued, your growth is encouraged, and your contributions have a lasting impact.

Department Claims Management Required Experience: 2-5 years of relevant experience Required Travel: Negligible

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