Claims advisor, P&C insurance

Desjardins; Trois-Rivières; Presencial; CAD 60.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

4 weeks vacation

Defined benefit pension

Group insurance

Telework equipment

Telemedicine

Descripción de la vacante

Desjardins in Trois-Rivières, Canada, is seeking a property and casualty claims advisor to service members and clients for medium‑complex claims, including accident benefits. You will investigate, assess damage, determine settlements and negotiate with third parties.

This role requires strong analytical skills, disciplined decision making and excellent interpersonal abilities. A college diploma and at least three years of relevant experience are expected; knowledge of French is required.

Formación

• College diploma in a related field.
• Minimum of three years of relevant experience.
• Knowledge of French is required.
• Other combinations of qualifications and relevant experience may be considered.

Responsabilidades

• Conduct investigations and inspections to assess damage, estimate costs, and determine settlement amounts.
• Analyze medical, financial and job information to determine benefit eligibility.
• Settle claims in accordance with standards, policies and timelines; negotiate settlements.
• Assist members, clients and practitioners; maintain relationships.

Conocimientos

Interpersonal savvy

Communicates effectively

Customer focus

Nimble learning

Action oriented

Business insight

Educación

College diploma in a related field

French language proficiency

Descripción del empleo

Required

As a property and casualty insurance claims advisor, you help serve and maintain business relationships with members and clients for all claims. You handle medium-complexity property insurance claims and low-complexity accident benefit and bodily injury claims. You investigate and approve claims. You solve problems using your analytical skills and discipline-specific knowledge. You draw on your sound decision-making to develop solutions, negotiate claims settlements and enter into agreements with members, clients, third parties and others. You assist members, clients and practitioners. Interpersonal savvy is therefore essential. More specifically, you will be required to:

• Conduct investigations and inspections to assess damage, estimate costs and market value, and produce and review reports and other documents to determine settlement amounts.
• Analyze medical, financial and job information and determine eligibility for benefits based on statutory criteria.
• Settle claims in accordance with the organization’s standards, policies and quality commitments as well as the contract terms. Meet deadlines to ensure client satisfaction and avoid penalties.
• Negotiate with all parties involved to ensure smooth claims processing.

What we offer

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment
• Benefits apply based on eligibility criteria.

What You Bring To The Table

• College diploma in a related field
• A minimum of three years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required

Action oriented, Business insight, Communicates effectively, Customer Focus, Differences, Interpersonal Savvy, Nimble learning

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Member/client sales and service (FG)

Unposting Date

2026-11-11