Claims advisor, P&C insurance

Desjardins; Montreal West; On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

4 weeks vacation

Pension plan

Group insurance

Telemedicine

Wellness reimbursement

Telework equipment

Eligibility benefits

Job summary

Desjardins is seeking a property and casualty claims advisor to support and maintain relationships with members and clients across all claims. You will handle high-complexity property insurance claims and medium-complexity accident benefit and bodily injury claims, investigating and approving claims, and developing settlements with clients and third parties.

The role requires strong analytical skills, decision-making, and interpersonal savvy to advise clients and represent Desjardins in

Qualifications

• Experience handling high-complexity property insurance claims.
• Ability to analyze medical, financial, and job information.
• Proven negotiation and settlement abilities.

Responsibilities

• Conduct investigations and inspections to assess damage, estimate costs and market value, and produce and review reports to determine settlement amounts.
• Analyze medical, financial and job information and determine eligibility for benefits based on statutory criteria.
• Settle claims in accordance with the organization’s standards and contract terms, meeting deadlines to ensure client satisfaction.
• Negotiate with all parties involved to ensure smooth claims processing.

Skills

Analytical skills

Negotiation

Interpersonal savvy

Claims knowledge

Job description

RequiredAs a property and casualty insurance claims advisor, you help serve and maintain business relationships with members and clients for all claims. You handle high-complexity property insurance claims and medium-complexity accident benefit and bodily injury claims. You investigate and approve claims. You solve problems using your analytical skills and extensive discipline-specific knowledge. You draw on your sound decision-making to develop solutions, negotiate claims settlements and enter into agreements with members, clients, third parties and others. You advise and assist clients, represent Desjardins and enter the organization into important agreements with clients. Interpersonal savvy is therefore essential. More specifically, you will be required to:

• Conduct investigations and inspections to assess damage, estimate costs and market value, and produce and review reports and other documents to determine settlement amounts
• Analyze medical, financial and job information and determine eligibility for benefits based on statutory criteria
• Settle claims in accordance with the organization’s standards, policies and quality commitments as well as the contract terms. Meet deadlines to ensure client satisfaction and avoid penalties
• Negotiate with all parties involved to ensure smooth claims processing.

RequiredAs a property and casualty insurance claims advisor, you help serve and maintain business relationships with members and clients for all claims. You handle high-complexity property insurance claims and medium-complexity accident benefit and bodily injury claims. You investigate and approve claims. You solve problems using your analytical skills and extensive discipline-specific knowledge. You draw on your sound decision-making to develop solutions, negotiate claims settlements and enter into agreements with members, clients, third parties and others. You advise and assist clients, represent Desjardins and enter the organization into important agreements with clients. Interpersonal savvy is therefore essential. More specifically, you will be required to:

• Conduct investigations and inspections to assess damage, estimate costs and market value, and produce and review reports and other documents to determine settlement amounts
• Analyze medical, financial and job information and determine eligibility for benefits based on statutory criteria
• Settle claims in accordance with the organization’s standards, policies and quality commitments as well as the contract terms. Meet deadlines to ensure client satisfaction and avoid penalties
• Negotiate with all parties involved to ensure smooth claims processing.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment
• Benefits apply based on eligibility criteria.

Action oriented, Customer Focus, Decision quality, Differences, Interpersonal Savvy, Nimble learning

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Member/client sales and service (FG)