Claims Adjuster (RPMXpert)

Groupassur; Toronto; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Toronto office locations

Hybrid remote work

Group insurance

Health Spending Account

EFAP

Telemedicine services

Retirement savings plan

7 personal days per year

Birthday day off

Bonus program

Training reimbursement

Job summary

Revau, through its RPMX division, seeks an experienced Claims Adjuster to investigate and handle complex commercial liability claims. You will report to the RPMX President and coordinate with brokers, insureds, and internal teams to resolve claims efficiently.

The role emphasizes Lloyd's policy wordings knowledge, strong organizational skills, and flexibility in a dynamic environment, with a hybrid Toronto-area work arrangement and ongoing professional development opportunities.

Qualifications

• Minimum 10 years as a Claims Adjuster.
• Commercial Claims Adjuster license required.
• Experience with Lloyd's policies and contracts advantageous.
• Bilingual English/French; Lloyd's claims common in both languages.

Responsibilities

• Investigate and manage complex commercial liability and professional liability claims.
• Analyze claims files and resolve them in line with policy terms.
• Serve as main contact for brokers, partners and insureds.
• Collaborate to deepen underwriting and claims management expertise.
• Attend industry events and complete CE credits.

Skills

10+ years claims experience

Lloyd's experience

Bilingual EN/FR

Organizational skills

Flexible/adaptable

Knowledge of policy wordings

Education

Commercial Claims Adjuster license

Tools

VCA

SIG XP

SharePoint

Guidewire

Job description

Summary

Revau is experiencing strong organic growth and continues to expand, reaffirming our commitment to revolutionizing the commercial insurance industry. We believe there is a more efficient way to access business insurance by eliminating inefficiencies, valuing expertise, and empowering brokers to grow their business.

If you are interested in playing an active role in transforming the commercial insurance sector within a rapidly growing company, we are looking for a Claims Adjuster to join our subsidiary RPMX, which specializes in claims management and adjustment services.

Reporting to the President of our RPMX division, the Claims Adjuster will be primarily responsible for investigating and handling complex commercial liability and professional liability claims.

Key Responsibilities

• Analyze, investigate, and manage the resolution of claims files in accordance with policy terms and conditions
• Serve as the main point of contact for brokers, partners, and insureds throughout the claims process
• Collaborate regularly with colleagues to deepen expertise in both underwriting and claims management
• Participate in industry conferences and seminars relevant to business needs
• Complete all required continuing education credits (CE credits)

Qualifications

• Minimum of 10 years of experience as a Claims Adjuster
• Hold a Commercial Claims Adjuster license
• Experience working withLloyd's(required)
• Bilingual (English/French), as the majority of claims involve Lloyd's
• Knowledge of VCA, SIG XP, SharePoint, and Guidewire systems (strong asset)
• Knowledge of Lloyd's policy wordings and contracts (strong asset)
• Strong organizational skills
• Flexible and adaptable in a changing environment

Benefits

• Office locations available in Toronto.
• Hybrid remote work model to support work-life balance
• Group insurance, Health Spending Account, Employee & Family Assistance Program (EFAP), and telemedicine services
• Retirement savings plan with employer contributions
• 7 personal days per year
• Birthday day off
• Bonus program
• Professional development and training reimbursement program