Claims Adjuster, Property Toronto, Ontario, Canada

Gore Mutual Insurance Company; Toronto; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

Gore Mutual Insurance is seeking a Claims Adjuster for a permanent, full-time position to support property claims in Canada's Western Region. In a hybrid work environment, the role involves investigating and settling claims while providing exceptional customer service. Candidates should have relevant experience and strong organizational skills.

Qualifications

• Experience in property claims adjusting or equivalent restoration experience.
• Proficiency in desk organization and clear documentation.
• Understanding of construction materials and practices.

Responsibilities

• Investigate and settle property loss claims in Canada's Western Region.
• Manage claim inquiries and maintain timely communication with vendors.
• Adhere to deadlines and ensure accurate record-keeping.

Skills

Time management

Customer service

Construction knowledge

Problem-solving

Education

Certification in Applied Structural Drying Principles

Tools

Microsoft Office Suite

Job description

Next Horizon is here. Fueled by investments in talent and technology, our bold strategy to transform is nearly complete.

At Gore Mutual, we’ve always set ourselves apart as a modern mutual that does good. Now, we’re proudly building on that legacy to transform our company—and our industry—for the better.

Our path forward sharpens our focus on business performance, driven by leading technology, innovation and an agile, high-performing culture. With Gore Mutual and Beneva announcing their intent to merge in 2026, we’ll be uniting two well-established, financially strong, and trusted brands to become the strongest mutual insurer in Canada, ensuring Canadians have purpose-driven insurance options for generations to come. Come join us.

As a Claims Adjuster, Property, you will make a difference by helping others navigate through a difficult situation due to loss. Our Property Adjusters are responsible for the investigation, evaluation, negotiation, and settlement of minor to moderate severity property loss claims. With experienced mentors to learn from, you will have the opportunity to grow and develop your skills and knowledge within the Claims unit.

What will you do?

• Investigate, evaluate, negotiate, and settle minor to moderate severity residential property losses for Canada's Western Region.
• Respond to claim inquiries, review estimates, and manage vendors.
• Proactively manage your desk by adhering to deadlines, keeping clear notes, and maintaining timely and accurate reserves.

What will you need to succeed?

• Property Claims adjusting, or equivalent Property Restoration experience.
• Superior desk organization and time management skills
• Construction and/or building material knowledge.
• An understanding of, or certification in, Applied Structural Drying Principles
• Ability to work well under pressure with minimal supervision.
• Proficiency with Microsoft Office Suite programs
• Customer service orientated.

Permanent, Full-Time

Hybrid: This is a hybrid role that includes the flexibility to work from home and in-office at either our Cambridge or Toronto office.

Hours: Work hours are 7am-3pm PDT (10am-6pm EDT). This role supports property claims in Canada's western region.

#LI-Hybrid

#Ind-HP

Gore Mutual Insurance is committed to providing accommodations for people with disabilities during all phases of the recruiting process, including the application process. If you require accommodation because of a disability, we will work with you to meet your needs. If you are selected for an interview and require accommodation, please advise the HR representative who will consult with you to determine an appropriate accommodation.

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