Claims Adjuster

Arthur J. Gallagher & Co. (AJG); Old Toronto; On-site; CAD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company as a French Commercial Licensed Adjuster in the Quebec region. This full-time role involves investigating and settling various claims, ensuring compliance with industry standards while providing exceptional customer service. You will collaborate with a dedicated team, utilizing your bilingual skills in French and English to negotiate effectively and make a positive impact on clients' lives. With a commitment to inclusion and diversity, this organization values your unique contributions and offers a supportive environment for professional growth.

Benefits

Flexible medical & dental coverage

Life and AD&D Insurance options

Retirement savings with company match

Employee Stock Purchase Plan

Educational expense reimbursement

Discounted gym membership

Flexible work arrangements

Paid sick days

Paid Time Off to Volunteer

Employee referral bonus program

Qualifications

• Claims handling experience required.
• Must be bilingual in French and English.

Responsibilities

• Investigate, evaluate, and settle claims effectively.
• Negotiate settlements with solicitors and involved parties.

Skills

Claims handling

Negotiation skills

Analytical skills

Bilingual (French and English)

Microsoft Office proficiency

Customer service skills

Time management

Organization skills

Education

College/University degree

Commercial license

Job description

Introduction

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

FRENCH COMMERCIAL LICENSED ADJUSTER - QUEBEC REGION

Poised for aggressive growth, there has never been a better time to be part of the Gallagher Bassett Canada team. We have a full-time job opening as a claims adjuster. Responsible for the investigation, evaluation, disposition and settlement of claims. In this position, you will be handling any of the following types of losses: General liability claims, Product liability claims, First party property damage, Auto, TP auto claims.

How you'll make an impact

Knowledge of accepted industry standards and practices. Analytical skills necessary to make decisions and resolve issues inherent in the handling of claims.

Ability to successfully negotiate the settlement and disposition of claims including the ability to interpret related documentation. Negotiate with solicitors and directly with parties to resolve claims within authority granted.

Strong coverage skills, ability to multi-task and adapt to a changing environment.

Time management skills.

Strong organization skills with attention to detail and accuracy.

Excellent verbal and written communication skills as demonstrated by your ability to convey professionalism in both French and English.

Handles claims consistent with our clients and corporate policies, procedures and “Best Practices” and in accordance to any statutory, regulatory and ethics requirements.

Strong understanding of Microsoft Office programs, like Word, Excel and PowerPoint.

Exceptional customer service skills required.

About you

College/University degree and equivalent work experience preferred.

Claims handling experience required.

Experience working in a commercial lines claims environment would be an asset.

Fully licensed in Quebec and/or certified in provinces in which claims are being handled.

Commercial license.

Must be bilingual in both French and English.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Flexible medical & dental coverage to meet your household's needs
• Life, Dependent Life and AD & D Insurance options
• Retirement savings including RRSP including a company match, TFSA, pension and more
• Employee Stock Purchase Plan

Other benefits include:

• Educational expense reimbursement
• Employee assistance programs
• Discounted gym membership (GoodLife Fitness)
• Opportunity for flexible work arrangements
• Paid sick days & personal days
• Paid Time Off to Volunteer
• Employee education recognition program
• Employee referral bonus program
• LifeWorks Employee Assistance Program
• Matching Gift Program

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

We are an equal opportunity employer which values diversity in the workplace and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.