Claims Adjudicator

Litherland & Co.; Guelph; Hybrid; CAD 65,000 - 75,000; Full time

Job summary

A leading company specializing in insurance and risk management for Ontario’s agriculture sector is seeking a Claims Adjudicator. You will manage client claims, analyze financial data, and collaborate with stakeholders to ensure quality service delivery. Ideal candidates have strong analytical skills and relevant educational background.

Qualifications

• 3+ years of experience in claims adjudication, risk analysis, or financial services.
• High proficiency in Microsoft Excel and comfortable with case management systems.
• Strong analytical skills and ability to communicate complex data.

Responsibilities

• Manage a personal caseload of client claims, ranging in complexity.
• Adjudicate claims and analyze historic and current farm and financial data.
• Communicate with clients to clarify reported data and decisions.

Skills

Analytical skills

Problem-solving

Communication skills

Detail-oriented

Education

Post-secondary education in Agricultural Economics, Finance, Accounting, or Economics

Tools

Microsoft Excel

Case management or CRM systems

Job description

This range is provided by Litherland & Co.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$65,000.00/yr - $75,000.00/yr

Direct message the job poster from Litherland & Co.

Executive Search Consultant, Agribusiness

Our client is a well-established organization that delivers insurance and risk management programs tailored to the needs of Ontario’s agriculture sector. Their services play a critical role in protecting the financial stability of farm businesses and supporting the long-term sustainability of the province’s agri-food industry. A Claims Adjudicator focuses on integrity, service quality, and responsible program delivery while managing case files and the claims adjudication process. Bring your detail-oriented and strong analytical mind to our client’s Claims Services team.

Reporting to the Manager, Claims Services, you will:

• Manage a personal caseload of client claims from start to finish, ranging in complexity and value.
• Adjudicate claims for a suite of risk management programs by evaluating eligibility, verifying data, and applying program criteria.
• Analyze historic and current farm and financial data (up to 5 years) to determine loss calculations, compensation amounts, and claim outcomes.
• Communicate with clients (farmers) to clarify reported data, request supporting documentation, and explain decisions.
• Participate in claims file reviews and collaborate with team leads, claims specialists, or legal advisors for escalated or complex files.
• Provide technical guidance to clients on program parameters and documentation requirements.
• Coach junior adjudicators and provide peer support across the team when appropriate.
• Maintain accurate digital records and ensure claims are processed according to established timelines and quality standards.
• Contribute to continuous improvement by identifying high-risk issues and recommending enhancements to adjudication practices.
• Maintain positive, professional relationships with producers, brokers, and internal stakeholders.

Your background includes:

• Post-secondary education in Agricultural Economics, Finance, Accounting, Economics, or a related field.
• 3+ years of experience in claims adjudication, risk analysis, or financial services, ideally within the agricultural sector.
• Strong analytical and problem-solving skills with the ability to interpret and communicate complex data.
• High proficiency in Microsoft Excel and comfort with case management or CRM systems.
• Excellent verbal and written communication skills; able to explain financial findings and program requirements clearly to clients.
• Sound judgment in decision-making, with a high level of accuracy and attention to detail.

This is a hybrid work environment requiring three days in the office (Guelph, ON) with limited travel to meet clients or attend industry-related events.

Litherland & Co. is dedicated to fair and equal opportunities for all applicants. Candidates are selected upon the highest level of equity, diversity, and inclusion across the organization and throughout its hiring process. If you are selected for an interview and require accommodations, arrangements will be made for your convenience throughout the recruitment.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing, Finance, and Project Management

• Industries

  Insurance and Farming

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