City of Brampton - Full Time Dispatch (Days) (Paladin Security Group Ltd.)

Paladin Security; Brampton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading security service provider in Brampton is looking for a Full-Time Dispatch professional. The ideal candidate will have at least three years of dispatch security experience and knowledge of various systems, including fire safety and access control. Responsibilities include monitoring multiple sites, managing security personnel, and ensuring safety protocols are followed. Certifications in Use of Force and Management of Aggressive Behavior are required or can be obtained through our training program.

Benefits

Opportunities for training and professional development

Free uniforms

Security license reimbursement

Daily pay options

Medical and dental insurance

Qualifications

• Minimum 3 years of dispatch security experience required.
• Knowledge of the Trespass to Property Act and Criminal Code.
• Must provide certifications in Use of Force and Management of Aggressive Behavior.

Responsibilities

• Oversee several sites within the City of Brampton.
• Monitor fire and life safety, access control, and CCTV systems.
• Assist with tracking and deployment of security staff.

Skills

Dispatch communication skills

Knowledge of fire and life safety systems

Experience with incident reporting

Ability to use judgment in emergency situations

Certification in Use of Force (UOF)

Certification in Management of Aggressive Behavior (MOAB)

Education

High School Diploma/GED

Tools

Two-way Radio

Perspective Software

Job description

Overview Job Skills / Requirements

Site Description

City of Brampton is a diverse, cosmopolitan, and vibrant place to be. From a population of 523,911 in 2011, Brampton is now Canada’s second fastest growing and 9th largest city. You will encounter in the course of your duties, encounter numerous situations which cannot be covered by Standing Orders, site specific security operations procedures which outlines the duties and contain property and facility information. For this reason, it is imperative that you have a proven ability to use your own initiative and judgement and can represent the City of Brampton in a firm but courteous manner.

Position: Full-Time Dispatch
Site: City of Brampton - Bramalea Civic Centre - 150 Central Park Drive, Brampton, ON L6T1B4
Hours: Continental Days (0730 - 1930)
Payrate: $23.35/hr.
Averaging Agreement: Overtime is Averaging Agreement (AA) after 88 hours
Internal Posting Date: December 12th, 2025

Internal Closing Date: December 18th, 2025

External Closing Date: December 26th, 2025

Key Responsibilities

• In this key role, you will oversee several sites within the City of Brampton. Your role will be to monitor numerous systems including fire and life safety, access control and CCTV
• You will assist in tracking and deployment of security staff and handle a variety of dispatch duties including incident call taking.
  • Utilizing Two-way Radio Communication and Perspective Software
  • Overseeing the tracking and deployment of security personnel across all of City of Brampton sites
  • Monitor numerous systems including fire and life safety
  • Access control and parking
  • Assign reports to security personnel when required using reporting software
  • Investigate routine incidents

Requirements

• Minimum 3 (three) years of dispatch security experience required
• Minimum 3 (three) years of security experience or related experience is an asset
• Working knowledge of the Trespass to Property Act and Criminal Code
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
• Applicants lacking these certifications can opt into Paladin's UoF/MOAB certification program prior to their onboarding training to ensure they meet the requirements of the position
• Please be aware: The UoF/MOAB certification is not paid as it is a pre‑requisite; however, Paladin will cover all of the costs of the certification with a 6‑month commitment to the position/availability
• Legally authorized to work in Canada

Why choose Paladin?

• Opportunities for training and professional development
• Free Uniforms
• Security license reimbursement
• Additional perks
• “Your paycheck, on your schedule—daily pay offered”

Additional Information/Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodation for people with disabilities through the interview process and while employed. If you require accommodation during the interview process, please let us know

Education Requirements (All)

High School Diploma/GED

Certification Requirements (All)

Standard First Aid, CPR Level C
Valid Security Licence

Additional Information / Benefits

Paladin Security: Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation, Paid Sick Days, Paid Holidays

This is a Full-Time position 1st Shift, Weekends.

Number of Openings for this position: 1