Christmas Worker

The Salvation Army Canada and Bermuda Territory; San Juan de Terranova; On-site; CAD 30,000 - 38,000; Full time

Benefits offered by this job

Accommodation upon request

Job summary

The Salvation Army Canada and Bermuda Territory is seeking a compassionate team member to support food bank operations, Christmas assistance, and client intake. You will maintain records in Link2Feed, help with daily reporting, and ensure safety and cleanliness across programs.

Ideal candidates bring empathy for vulnerable populations, strong organizational and communication skills, and the ability to work independently or with supervision. Accommodation is available upon request.

Qualifications

• Maintain a positive image of The Salvation Army and deliver courteous, professional service.
• Demonstrate empathy toward homeless individuals and those with substance use or mental health concerns.
• Show strong interpersonal, organizational and time management skills.
• Maintain confidentiality and handle sensitive client information with care.
• Be culturally respectful and adaptable to diverse backgrounds.
• Work independently or under supervision and exercise sound judgment.
• Communicate effectively with colleagues, clients and community partners.
• Be willing to learn program software such as Link2Feed and improve skills.

Responsibilities

• Support daily food bank operations, ensuring cleanliness and a welcoming environment.
• Prepare and distribute food hampers to clients and partner agencies.
• Assist with Christmas registration, hampers and seasonal activities.
• Welcome clients, conduct intake, assess needs and input data into Link2Feed.
• Provide daily activity reports and assist Programs Manager as needed.
• Follow health and safety policies and enforce security guidelines.

Skills

Interpersonal skills

Organizational skills

Time management

Confidentiality

Cultural sensitivity

Independent work

Teamwork

Empathy

Communication

Tools

Link2Feed

Microsoft Office

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

The incumbent will be responsible for the following range of job duties:

Food Bank Operations

• Assist with daily food bank operations, ensuring organization, cleanliness, and a welcoming environment.
• Prepare and distribute food hampers for clients and community partner agencies.

Christmas Assistance

• Support registration and intake for Christmas services, including last-minute sign-ups.
• Assist with the preparation and distribution of Christmas hampers and related seasonal activities.

Client Support

• Welcome clients and conduct intake/assessments to determine needs.
• Maintain accurate documentation and input client information into Link2Feed in line with TSA standards.

Reporting & Administration

• Provide daily activity reports to the Programs Manager.
• Support the CFS Coordinator with administrative and operational tasks and provide other assistance as required.

Health & Safety

• Comply with all health and safety policies, procedures, and employer instructions in accordance with the Occupational Health and Safety Act and related regulations.
• Ensure that all safety and security rules and guidelines are upheld to protect clients and staff.

Qualifications & Skills

The successful candidate must:

• Maintain and promote a positive image of The Salvation Army by providing a high caliber of services and dealing with others in a courteous and professional manner.
• Must demonstrate a positive attitude towards the homeless and individuals with substance abuse and concurrent problems, including mental health concerns.
• Demonstrate effective interpersonal, organizational and time management skills.
• Ability to identify sensitive issues and maintain confidentiality.
• Ability to demonstrate understanding of and empathy toward cultural differences. Must be sensitive to and respectful of cultural and lifestyle diversity.
• Demonstrated ability to work both independently and under supervision.
• Experience working with diverse populations, including those experiencing mental health and addictions.
• Ability to maintain confidentiality in all matters pertaining to clientele and staff of The Salvation Army.
• Demonstrated ability to use sound judgment when making decisions.
• To communicate effectively and efficiently in a positive manner as it relates to all levels of interaction with colleagues, clients and community.
• Experience with or willingness to learn program specific software such as Link2Feed.
• A high degree of proficiency in duties as well as being able to handle and prioritize numerous tasks and evident desire for self-development, ability to follow detailed instructions.
• Sensitive and empathetic to vulnerability of clientele.
• Self-motivated and disciplined.
• Have knowledge of Microsoft Office, including Word, Excel, Publisher, and PowerPoint

Compensation:

The target hiring range for this position is $21.96 to $27.45 with a maximum of $32.94.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.