Christmas Support Worker

The Salvation Army in Canada; City of Moncton; On-site; CAD 22,000 - 33,000; Part time

Job summary

The Salvation Army in Canada is seeking a temporary seasonal, part-time Community Services Assistant to support Christmas programs in Moncton. You will help with toy donations, hamper distribution, and front-line client services, verifying documents and assisting volunteers.

This role requires strong organizational skills, attention to detail, and the ability to lift up to 40 lbs. Shifts ~20 hours/week with day/evening options; valid NB driver’s license and background check are required.

Qualifications

• Completed Secondary School.
• Valid NB Class 5 Driver’s License and driving abstract.
• Background check required (CPIC or local).
• Minimum 1 year of prior related experience in community-based programs is a definite asset.
• Proficient with Microsoft Office Suite: Word, Excel, Power Point.

Responsibilities

• Assist in the daily activities of Community Services during the Christmas Season.
• Assist with the pick-up of toy donations from community donors using program vehicle.
• Assist with set up, take down of Christmas hamper distribution centre, and toy shop.
• Provide front line support to clients, verifying income documents and personal information on applications.
• Record statistical data in a clear, organized and accurate manner.
• Assist with activities in the Toy Shop, organize, ensure that the area is tidy and clean, ensure sufficient stock, sort and process donated toys.
• Process clients as they arrive for hamper distribution.
• Assist and support Christmas programs as required; ensure objectives are accomplished with a spiritual focus.
• Provide direction, demonstrate work methods and assist volunteers during hamper preparation.
• Answer phone inquiries as required.
• Provide support for the Christmas Kettle Campaign.
• Perform other position related duties as required.

Skills

Customer service

Attention to detail

Teamwork

Communication

Problem solving

Education

High school diploma

Driver's license (NB Class 5)

Background check

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Accountabilities

• Assist in the daily activities of Community Services during the Christmas Season.
• Assist with the pick-up of toy donations from community donors using program vehicle.
• Assist with set up, take down of Christmas hamper distribution centre, and toy shop.
• Provide front line support to clients, verifying income documents and personal information provided on applications.
• Record statistical data in a clear, organized and accurate manner.
• Assist with activities in the Toy Shop, organize, ensure that the area is tidy and clean, ensure sufficient stock, sort and process donated toys
• Process clients as they arrive for hamper distribution.
• Assist and support Christmas programs as required, i.e. Christmas Hamper, Christmas Kettles, etc.; ensure that ministry objectives are accomplished and that a spiritual focus is applied to all programs.
• Provide direction, demonstrate work methods and assist volunteers during hamper preparation.
• Answer phone inquiries as required.
• Provide support for the Christmas Kettle Campaign
• Perform other position related duties as required.

Working Conditions

• This is a temporary seasonal part-time position based on 20 hours per week.
• Shifts will vary but will include mostly day with a short evening shift 1-2 times/week Monday to Friday, possibility of a Saturday.
• Includes a ½ hour unpaid meal-break where applicable.
• Flexibility is required as it relates to hours of work and scheduling.
• The Supervisor will set the hours of work and work schedule.
• Ability to lift/move more than 40 lbs. (18.144 kgs).
• Required to wear appropriate Salvation Army identification.
• Some travel is associated with this position. A Valid Class 5 NB License is required.
• Some outdoor work will be required during Hamper Distribution (exposure to seasonal elements)

Normal hours of work: Most shifts will include days and afternoons Monday through Friday.

Education And Experience Qualifications

Education, Qualifications and Certifications

• Completed Secondary School.
• Valid NB Class 5 Driver’s License, current copy of driver’s abstract that is satisfactory to The Salvation Army, in its sole discretion, is required.
• Must provide an original copy of a Background Check that is satisfactory to The Salvation Army, in its sole discretion, is required. The screening is secured either through the national Canadian Police Information Centre (CPIC) or through a local police detachment.
• Minimum of one (1) year of prior related experience working in community-based programs would be a definite asset.
• Proficient in working in a computerized environment; must demonstrate strong skills using Microsoft Office Suite: Word, Excel, Power Point.

Skills And Capabilities

• Attention to detail, problem solving and analytical skills.
• Ability to work with little supervision but also able to accept direction when necessary.
• Ability to manage multiple tasks in a busy work environment.
• Good organization, communication and interpersonal skills.
• Self-motivated and disciplined.
• Lead by example, by demonstrating a strong work ethic and a willingness to learn and be flexible in the face of change.
• Ability to maintain information in confidence and exercise good judgement.
• Demonstrated ability to work independently and participate as an active and responsible team member in a cooperative team environment.
• Excellent interpersonal skills, integrity, and adaptability.
• Exhibit good listening skills, have strong oral/written communication skills and respect authority.
• Participate in mandatory orientation training and regular supervision.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
• Represent the organization in a positive, professional and engaging manner.
• Must comply with all Salvation Army policies, procedures and associated legislation.
• Treat the property of The Salvation Army with due care and caution.
• Develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Compensation

The target hiring range for this position is $15.91 to $19.89 with a maximum of $23.86.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.