Christmas Assistant Office Coordinator

The Salvation Army in Canada; London; On-site; CAD 24,000 - 30,000; Part time

Job summary

The Salvation Army in Canada is seeking an Office Assistant for the Christmas season on a temporary, part-time basis. You will answer phone and email inquiries from donors, volunteers and applicants, and enter data into our systems.

The role involves scheduling volunteers and processing Christmas Assistance applications, with a flexible schedule across October to January. Work is in-office within our London, Ontario location, requiring good Microsoft Office skills and a professional,

Qualifications

• Completion of high school is required.
• Minimum one year experience in community-based programs preferred.
• Strong Microsoft Office and email/internet skills.

Responsibilities

• Answers phone and emails regarding donor, volunteer and Christmas assistance.
• Enters volunteer scheduling and Christmas Assistance application information into computer systems.
• Performs other related duties as required.

Skills

Organization

Communication

Interpersonal skills

Attention to detail

Confidentiality

Problem solving

Teamwork

Professional demeanor

Education

High School

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Position Purpose summary:

The Office Assistant provides support during the Christmas season on a temporary basis.

Accountabilities

• Answers phone /emails and responds to donor, volunteer and Christmas Assistance application inquiries.
• Enters volunteer scheduling data and Christmas Assistance application information into the computerized programs.
• Perform other related duties as required.

Working Conditions

• This is a temporary part time position - duration - October 13, 2026 - January 8, 2027
• Will normally work 20 hours per week in October and November and 40 hours per week in December.
• Shifts may include days, afternoons, and evening shifts, Monday through Saturday, flexibility in scheduling is required.
• The Supervisor will set the hours of work and work schedule.
• The working environment is typically in the office in generally agreeable conditions.
• Required to wear appropriate Salvation Army identification.
• Ability to lift/move up to 10 lbs. (4.5 kgs) in a safe manner.

Education, Qualifications And Certifications

• Completed High School.

Experience And Skilled Knowledge Requirements

• A minimum of one (1) year of prior related experience working in community-based programs would be a definite asset.
• Strong skills in all Microsoft Office products and good working knowledge and experience with email and internet-based programs

Skills And Capabilities

• Good organization, strong oral and written communication, and interpersonal skills
• Valid Driver's License
• Self-motivated and disciplined
• Participate as an active and responsible team member.
• Ability to represent the organization in a professional and engaging manner.
• Attention to detail, problem solving and analytical skills
• Ability to work with little supervision but also able to accept direction when necessary.
• Maintain information in confidence as required.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
• Treat the property of The Salvation Army with due care and caution.
• Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.
• Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Compensation

The target hiring range for this position is $17.60 to $21.84 with a maximum of $26.20. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.