Chief Underwriter and Claims Risk Officer

iA Financial Group; Ottawa; On-site; CAD 90,000 - 150,000; Full time

Job summary

An established industry player is seeking a Chief Underwriter and Claims Risk Officer to lead the evolution of underwriting practices. This key role involves developing innovative solutions, ensuring consistency in risk assessment, and enhancing customer satisfaction through strong relationships. With a focus on collaboration and leadership, the successful candidate will play a pivotal role in maintaining the company's competitive edge in the insurance market. Join a forward-thinking organization that values diversity and invests in its employees, making a significant impact in the financial services industry.

Qualifications

• 15+ years of underwriting experience with a FALU designation required.
• Strong leadership and advanced English and French communication skills.

Responsibilities

• Develop and implement underwriting standards and administrative rules.
• Collaborate on automation of underwriting through predictive analysis.

Skills

Underwriting Expertise

Leadership Skills

Communication Skills

Problem-Solving Skills

Relationship Building

Education

Bachelor's Degree or Equivalent

FALU Designation

Job description

Job Description

Individual insurance / Permanent position / Quebec City / Montreal / Toronto

The Chief Underwriter and Claims Risk Officer for Individual Insurance will oversee the development and evolution of underwriting best practices and lead the implementation of innovative solutions that differentiate IA from its competition in the issuance of individual insurance contracts. The successful candidate will also ensure the consistency of risk assessment between underwriting and claims functions.

Responsibilities:

• Develop and implement underwriting standards and administrative rules in line with IA’s underwriting philosophy.
• Maintain IA’s competitive positioning in underwriting by remaining current on latest trends and industry best practices.
• Collaborate on the development and automation of underwriting through predictive analysis and the use of artificial intelligence, with a focus on maintaining mortality and morbidity experience.
• Review underwriting policies and manuals and provide guidance to the underwriting team.
• Adapt or improve underwriting according to claims experience and the monitoring of quality of underwriting.
• Responsible for establishing and maintaining the framework for approval limits in conjunction with the training path and individual underwriting quality monitoring.
• Ensure consistency of risk assessment between underwriting and claims functions.
• Monitor and improve the quality of underwriting through an audit program that leads to action plans.
• Enhance customer satisfaction by researching and developing appropriate and innovative solutions, while maintaining strong relationships with customers and partners, including distributors and reinsurers.
• Work collaboratively with other functions of the organization to harmonize best practices and develop underwriting expertise.
• Act as the final escalation level for all matters related to underwriting and claims for individual products.
• Represent IA on various industry committees and contribute to the recognition and promotion of IA’s expertise and leadership position in underwriting and claims.

Qualifications:

• Minimum 15 years of underwriting experience with a FALU designation required.
• Previous experience in a management position.
• Demonstrated expertise and knowledge in underwriting and the insurance industry.
• Bachelor’s degree or equivalent.
• In-depth understanding of the insurance industry and distribution.
• Strong leadership and communication skills.
• Advanced level of French.
• Advanced level of English language skills as the person advises English-speaking teams on complex underwriting cases on a daily basis. Interaction is both oral and written.
• Demonstrated ability to lead a small team of experts.
• Strong relationship building and networking skills.
• Accountability for results and the ability to work with minimal supervision.
• Strong team spirit and ability to perform well in a collaborative environment.

• Exceptional ability to read the environment and identify critical elements of mandates.
• Excellent storytelling skills and the ability to communicate complex concepts in a simple and understandable manner.
• Adept at anticipating problems and challenges and proposing innovative solutions aligned with the sector’s objectives.
• Ability to guide the selection of strategic solutions that influence the future of the company’s operations.
• Demonstrated initiative to ensure stakeholders have up-to-date information needed to carry out their mandates.
• Preserve risk profile and future mortality and morbidity experience.
• Ability to lead, guide and develop a team.
• Professionalism in interactions with colleagues and ability to act as a resource person.
• Coach for the next generation and ability to serve as a mentor.

Location(s) Quebec, Quebec Other Possible Location(s) Montreal, Quebec, Toronto, Ontario
Company

iA Financial Group

Posting End Date 2025-03-13 Company Overview

iA Financial Group is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

Our Commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here . Someone from our team will be happy to assist you with your needs.