Chief Dispatcher

MFC Training; City of Moncton; On-site; CAD 85,000 - 110,000; Full time

Benefits offered by this job

Health benefits including medical, d n

RRSP with Company Matching

Employee Stock Purchase Plan

Employee and Family Assistance Program

Personal travel privileges

Employee Tuition Assistance Program

Great work/life balance

Job summary

MFC Training in Moncton, NB is seeking a Chief Dispatcher to lead flight and ramp activities, ensure safety, and maximize aircraft utilization per the daily schedule.

The role requires aviation industry experience, supervisory ability, and strong organizational skills. You will develop SOPs, coordinate with airport authorities and internal teams, and guide staff through training and performance management.

Qualifications

• Experience in the aviation industry is required.
• Possession of an Industry Canada Restricted Radio Operator Certificate is considered an asset.
• An ability to interpret aviation weather reports would be preferred.
• Previous experience in a supervisory position considered an asset.
• Highly motivated and excellent communication skills.
• Proficient in Microsoft Suite of Products.
• Proven leadership skills.
• Must possess strong organizational and decision-making skills.
• Ability to manage multiple tasks while prioritizing and managing tight deadlines.
• Eligibility to obtain and maintain a security clearance.

Responsibilities

• Oversee flight and ramp activities, ensuring an appropriate level of safety while maximizing aircraft utilization per the daily aircraft schedule, and ensuring compliance with all SOPs and regulations.
• Develop and implement Dispatch/Ramp SOPs, and upkeep of the Dispatch/Ramp training program and properly document completed training
• Attend all operational meetings and actively participate in the Occupational Health and Safety (OHS) committee and action team
• Liaise with outside agencies for continuity of operations including airport authority, fueling contractors, and Air Traffic services
• Liaise with internal departments for operational continuity including maintenance, scheduling, etc
• Plan and manage shift scheduling, work conditions, performance management and disciplinary actions as required
• Manage Flight Operations Area /Ramp area and equipment
• Manage and oversee the aviation fuelling system, including inspections and coordinating repairs as needed
• Engage and support the Safety Management System (SMS) program including the report submission, investigation, and implementing corrective actions
• Cleanliness of work and training spaces, aircraft, ramp and removal of any FOD immediately
• Hire, train, and supervise Dispatch and Ramp staff
• Other duties as assigned

Skills

Aviation industry experience

Leadership skills

Supervisory experience

Strong communication skills

Microsoft Office

Organization skills

Security clearance eligibility

Restricted Radio Operator Certificate

Weather interpretation

Task management under deadlines

Tools

Microsoft Suite

Job description

Built upon nearly 90 years of innovation and growth, MFC Training is Canada's largest private flight school. An industry leader, MFC Training operates teaching facilities in Fredericton, NB, Moncton, NB, and London, ON. As a member of the PAL Group family, MFC team members are cultivating the next generation of pilots through innovation, reliability, and purpose. Whether you dream of commercial cockpits or adventurous skies, we prepare future aviators to lead the way in the evolving world of Aviation and Aerospace.

MFC Training is currently looking for a Chief Dispatcher to join our team in Moncton, NB!

Our Operations:

• MFC Training is a Transport Canadian Approved Maintenance Organization (AMO), carrying out recurring inspections, line maintenance, and heavy maintenance checks;
• MFC Training currently maintains a fleet of various training aircraft; and
• Offers a great learning environment where you will touch on almost every aspect of aircraft maintenance.

Duties and Responsibilities:

• Oversee flight and ramp activities, ensuring an appropriate level of safety while maximizing aircraft utilization per the daily aircraft schedule, and ensuring compliance with all Standard Operating Procedures (SOPs) and regulations.
• Develop and implement Dispatch/Ramp SOPs, and upkeep of the Dispatch/Ramp training program and properly document completed training
• Attend all operational meetings and actively participate in the Occupational Health and Safety (OHS) committee and action team
• Liaise with outside agencies for continuity of operations including airport authority, fueling contractors, and Air Traffic services
• Liaise with internal departments for operational continuity including maintenance, scheduling, etc
• Plan and manage shift scheduling, work conditions, performance management and disciplinary actions as required
• Manage Flight Operations Area /Ramp area and equipment
• Manage and oversee the aviation fuelling system, including inspections and coordinating repairs as needed
• Engage and support the Safety Management System (SMS) program including the report submission, investigation, and implementing corrective actions
• Cleanliness of work and training spaces, aircraft, ramp and removal of any FOD immediately
• Hire, train, and supervise Dispatch and Ramp staff
• Other duties as assigned

Qualifications and Skills:

• Experience in the aviation industry is required
• Possession of an Industry Canada Restricted Radio Operator Certificate is considered an asset.
• An ability to interpret aviation weather reports would be preferred
• Previous experience in a supervisory position considered an asset
• Highly motivated and excellent communication skills
• Proficient in Microsoft Suite of Products
• Proven leadership skills
• Must possess strong organizational and decision-making skills.
• Ability to manage multiple tasks while prioritizing and managing tight deadlines
• Eligibility to obtain and maintain a security clearance

What We Offer:

• Comprehensive health benefits including medical, dental, vision, and life insurance
• RRSP with Company Matching
• Employee Stock Purchase Plan
• Employee and Family Assistance Program
• Personal travel privileges
• Employee Tuition Assistance Program
• Great work/life balance and career development opportunities

MFC Training is committed to fostering an inclusive work environment that celebrates and encourages diversity, equity, and inclusion whereby individuals are recognized, supported, and respected. Candidates of all backgrounds are encouraged to apply.

Only those candidates selected for an interview will be contacted. Thank you.

#MFCTraining