Chief Compliance Officer

Questrade Financial Group; Toronto; Hybrid; CAD 120,000 - 160,000; Full time

Job summary

A leading financial group in Toronto is seeking a Chief Compliance Officer to oversee compliance systems and manage key programs. The role requires extensive experience in compliance and a deep understanding of Canadian banking regulations. Join a collaborative team focused on innovation and community impact.

Benefits

Health & wellbeing resources and programs

Paid vacation, personal, and sick days

Competitive compensation and benefits packages

Career growth and development opportunities

Qualifications

• 12-15 years of compliance experience, including 5 years in a senior leadership role.
• Deep understanding of Canadian banking regulations.

Responsibilities

• Manage Regulatory Compliance Management program including monitoring and testing.
• Develop and implement compliance policies and procedures.
• Prepare reports for governance committees and the Board.

Skills

Communication

Leadership

Regulatory Compliance

Risk Assessment

Change Management

Education

University degree in business, finance, economics, or related field

Job description

Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, ThinkInsure, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, insurance, real estate services, financial services, and more. Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money.

We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries, and discover what you are truly capable of.

This is a place where you can explore, discover, and learn with continuous growth. As a diverse and inclusive workplace with a hybrid environment, you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.

What's in it for you as an employee of QFG?

• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Work-life balance in a hybrid environment with at least 3 days in office
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment

We're looking for our next Chief Compliance Officer (CCO). Could it be you?

In line with Questrade's mission to ensure Canadians can take more control over their financial wellbeing, the organization is preparing its subsidiary, Community Trust, for evolution and expansion in the Canadian retail banking sector, including the upcoming Quest Bank. Currently, Community Trust offers a wide range of financial and trustee services across Canada.

Reporting to the Chief Compliance Officer of QFG, the CCO will oversee the design, implementation, and management of systems ensuring compliance with laws, regulations, industry standards, and internal policies. This includes managing key compliance programs such as AML-ATF, Privacy, Customer Complaints Resolution, and Code of Conduct. The role also encompasses responsibilities as Chief Privacy Officer (CPrO) and CAMLO.

Responsibilities include but are not limited to:

• Managing the Regulatory Compliance Management program, including monitoring, testing, risk assessment, and training.
• Ensuring control procedures are audit-ready and compliant with regulatory reporting requirements.
• Preparing reports for governance committees and the Board, including issues and examination results.
• Developing and implementing compliance policies and procedures.
• Providing compliance oversight and escalating significant issues.
• Delivering compliance training and communication to staff.
• Reviewing marketing materials for accuracy and compliance.
• Coordinating with regulators and auditors during reviews and audits.
• Responding to regulatory inquiries and staying updated on regulatory changes.
• Promoting a strong compliance culture and recommending corrective actions.
• Supporting new product development with regulatory guidance.
• Investigating compliance violations and supporting disciplinary actions.

Additional responsibilities include overseeing AML/ATF compliance, developing risk assessment methodologies, reviewing reports, and ensuring effective screening processes.

Leadership duties involve enhancing operational efficiency, participating in corporate projects, advocating for policy changes, leading compliance examinations, and mentoring the compliance team.

Qualifications include:

• 12-15 years of compliance experience, including 5 years in a senior leadership role managing a medium-sized team.
• At least 7 years in a senior compliance role.
• University degree in business, finance, economics, or related field.
• Deep understanding of Canadian banking regulations (e.g., OSFI, FINTRAC, FCAC, AML/ATF, PIPEDA, CFPOA).
• Excellent communication skills suitable for senior management and board reporting.
• Ability to drive change, improve processes, and handle multiple priorities.
• Professional designation in compliance or AML is an asset.

If you are interested, apply now!

Questrade Financial Group values diversity and inclusion, supporting a respectful and accessible work environment. We are committed to fostering a team that reflects the communities we serve, pushing boundaries to innovate in fintech for the benefit of our customers and employees.

Please note that our Applicant Tracking System uses AI for screening applications, with final decisions made by humans. Selected candidates will be contacted for interviews. Accommodations are available upon request.