Chief Compliance Officer

Community Trust; Golden Horseshoe; Hybrid; CAD 120,000 - 160,000; Full time

Job summary

Community Trust is seeking a Chief Compliance Officer to oversee compliance systems and ensure adherence to regulations. This role involves managing compliance programs, training staff, and liaising with regulatory bodies. The ideal candidate will have extensive experience in compliance and a strong understanding of Canadian banking regulations, contributing to the organization's mission of financial wellbeing for Canadians.

Benefits

Health & wellbeing resources and programs

Paid vacation, personal, and sick days

Competitive compensation and benefits packages

Career growth and development opportunities

Qualifications

• 12-15 years of compliance experience, including 5 years as an executive leader.
• Deep understanding of Canadian banking regulations.

Responsibilities

• Designing, implementing, and overseeing compliance systems.
• Delivering compliance training and communication to staff.
• Acting as the primary liaison with regulatory bodies.

Skills

Communication

Regulatory Compliance

Leadership

Change Management

Education

University degree in business, finance, economics, or related field

Job description

Join to apply for the Chief Compliance Officer role at Community Trust .

Questrade Financial Group (QFG), through its companies — Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, ThinkInsure, Zolo, and Flexiti — provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, insurance, real estate services, financial services, and more. Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money.

We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries, and discover what you are truly capable of.

This is a place where you can explore, discover, and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment, you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.

What’s in it for you as an employee of QFG?

• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Work-life balance in a hybrid environment with at least 3 days in office
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment

In line with Questrade’s mission to ensure Canadians can take more control over their financial wellbeing, the organization is preparing its subsidiary, Community Trust, for its evolution and expansion in the Canadian retail banking sector — incorporating a Schedule 1 chartered bank subsidiary, Quest Bank. Currently, Community Trust is a privately held Canadian company offering a wide range of financial and trustee services to individuals and corporate entities across Canada.

We’re looking for our next Chief Compliance Officer (CCO) . Could it be you?

Reporting to the Chief Compliance Officer, QFG, the CCO is responsible for designing, implementing, and overseeing systems and processes that ensure the FRFI’s compliance with all applicable laws, regulations, industry standards, and internal policies; including overseeing financial services-related regulatory requirements and general regulatory obligations as a business entity and employer. The CCO manages key compliance programs, including Anti-Money Laundering and Terrorist Financing (AML-ATF), Privacy, Customer Complaints Resolution, and Code of Conduct initiatives. This role is responsible for both the Bank and its FRFI subsidiaries. The incumbent will also hold the position of Chief Privacy Officer (CPrO).

Responsibilities include but are not limited to :

• Developing, maintaining, and managing a Regulatory Compliance Management (RCM) regime, including monitoring, testing, risk assessment, regulatory change management, issues tracking & resolution, and training.
• Ensuring all control procedures are entered into the Resolver system promptly, maintaining audit readiness and regulatory reporting preparedness.
• Preparing quarterly reports for the Governance and Conduct Review Committee (“GCRC”) and the Board of Directors, highlighting material information, issues, and examination results.
• Developing, documenting, and implementing policies and procedures in compliance with laws and regulations, and obtaining approvals from the Compliance Committee, GCRC, and the Board.

Providing compliance oversight and escalating significant issues appropriately.

• Delivering compliance training and communication to staff to ensure understanding and adherence to regulation and policies, including Privacy, RCM, AML regulations, and others from regulators like OSFI, FCAC, and FINTRAC.
• Reviewing marketing materials for accuracy and compliance, and coordinating with regulators and auditors during reviews and audits.
• Acting as the primary liaison with regulatory bodies, responding to inquiries, audits, and examinations, and staying updated on regulatory changes.
• Ensuring timely and accurate regulatory filings and disclosures.
• Promoting a strong compliance culture and recommending corrective actions for compliance gaps.
• Guiding departments on regulatory matters and supporting new product development with compliance considerations.
• Investigating violations and recommending disciplinary actions if necessary.
• Supporting project teams in developing bank frameworks for operational readiness.

Additional areas include :

• Overseeing AML / ATF compliance activities and reports.
• Maintaining and overseeing the privacy program and data breach response plans.
• Providing leadership within the compliance team, fostering professional growth, and participating in industry committees.

Qualifications :

• 12-15 years of compliance experience, including 5 years as an executive leader overseeing a medium-sized team.
• At least 7 years in a senior compliance role.
• University degree in business, finance, economics, or related field.
• Deep understanding of Canadian banking regulations and guidelines (e.g., OSFI, FINTRAC, FCAC, Bank Act, AML / ATF, PIPEDA, CFPOA).
• Excellent communication skills for senior management and Board reporting.
• Proven ability to drive change and process improvements in a fast-paced environment.
• Strong influencing skills and a passion for regulatory compliance and consumer protection.

Additional assets :

• Professional designation in compliance / AML is an asset.

If you’re interested, click below to apply!

J-18808-Ljbffr

Create a job alert for this search

Compliance Officer • Golden Horseshoe, ON, Canada