Channel Operations Manager

Internetwork Expert; Calgary; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Channel Operations Manager to enhance its distribution network. This pivotal role involves evaluating distributors, maintaining contracts, and collaborating with marketing teams to drive effective communication strategies. The ideal candidate will have extensive experience in channel management and B2B sales, showcasing exceptional organizational and communication skills. Join a forward-thinking company dedicated to safety and innovation, where your contributions will directly impact the success of a diverse and dynamic distribution network. This is a fantastic opportunity to grow within a leading organization that values its employees and their development.

Qualifications

• 5+ years in channel operations or management roles.
• Proficiency in English with strong communication skills.

Responsibilities

• Manage distributor evaluation and sign-up processes.
• Develop and maintain communication strategies for distributors.

Skills

Channel Operations Management

B2B Sales Experience

Effective Communication

Organizational Skills

Self-Motivation

Tools

Microsoft Office Suite

Job description

Our team at Blackline Safety is growing! As a people-driven technology company, with a mission to make sure every worker returns home safely, we drive innovation, practice resiliency, demonstrate leadership, go the extra mile for our customers, and empower our people to be their best.

The Channel Operations Manager is a critical role that strategically builds a healthy distribution Channel for Blackline’s Products and Services. Involved in all stages of the lifecycle of our distributors, from finding and evaluating new distributors, to operating with them, supporting their growth objectives, and ensuring a productive relationship. Experience dealing with a large, complex distribution network and understand what it needs to be successful. Create strategic messaging tailored to various markets, industries, and companies. Can quantitatively and qualitatively measure success.

Responsibilities

• Own the distributor evaluation and sign-up process, help identify gaps in the distribution network and propose new potential distributors.
• Own and maintain the distributor contracts and contract templates.
• Work with the Demand Generation & Channel Marketing team to drive a strategy for marketing communications through identifying and understanding why specific verticals/customers buy our product.
• Work with the Performance & Learning team on channel training programs for new products, features, and updates from Blackline.
• Maintain a continuous feedback process through surveying distributor stakeholders to understand how they perceive us, how we are performing, and if/when changes need to be made.
• Develop and maintain a calendar of content for the distribution network to ensure consistent communication.
• Own and operate the distributor performance program to measure the effectiveness of the distribution network.
• Develop sales competitions through the distributor channel.
• Gather and compile market and competitive intel.
• Propose changes to product, marketing, and pricing plans when appropriate.

Qualifications

• 5+ years in a channel operations or channel management role.
• Worked in a B2B sales role and understand first-hand the world of distribution.
• Proficiency in both written and spoken English, with a demonstrated ability to communicate effectively and deliver compelling presentations.
• Display a high level of self-motivation, exceptional organizational skills, and a structured approach to tasks and projects.
• Proficiency in Microsoft Office Suite.

About Blackline Safety

Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products. We offer the broadest and most complete portfolio available in the industry. Our products are designed to save lives and we monitor personnel working alone in populated areas, complex indoor facilities, and the remote reaches of our planet. Blackline’s products are used to keep people safe in the event of falls, missed check-ins, man-downs, and exposure to explosive or toxic gas. Our design, development, sales, marketing, support, and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly-traded company (TSX: BLN). To learn more about our company visit www.blacklinesafety.com.

Blackline Safety is powered by the diversity of our talented employees. We are an equal opportunity employer. We consider all applicants, regardless of age, religion, race, color, ancestry, gender, gender identity or expression, disability, national origin, race, or sexual orientation. We enthusiastically encourage all individuals to apply for positions that fit their passions.