Channel Manager, IT

Eaton; Toronto; On-site; CAD 132,000 - 165,000; Full time

Benefits offered by this job

Benefits from day one

Company vehicle

Job summary

Eaton’s Electrical sector seeks a Channel Manager, IT to lead the CPDI partner ecosystem from our Toronto, ON facility. You will scale an IT-focused indirect-sales network, drive revenue growth, and deliver exceptional customer outcomes through strategic partner programs.

You will develop market insights, align channel strategies with business objectives, and train partners to maximize product promotion and sales. This role requires field travel and executive-level collaboration.

Qualifications

• Post secondary Diploma or Degree from an accredited institution.
• Minimum 5 years of work experience within the IT sector working with indirect sales models (Channel Partners, Value Added Resellers, and Distributors).
• Possess and maintain a valid and unrestricted driver’s license requiring ~25% travel nationally and US.
• Must have a valid passport for occasional travel outside of Canada.
• Must be legally authorized to work in Canada without company sponsorship.

Responsibilities

• Channel Development and Management: Identify and develop new channel partners to expand market reach; maintain relationships with existing partners for growth.
• Sales and Revenue Growth: Drive sales through channel partners; monitor performance; collaborate on joint marketing initiatives.
• Market Analysis and Strategy Development: Work with product management and regional sales to align goals; conduct market research and develop strategies.
• Product Knowledge: Maintain in-depth knowledge of company products, services, and CPDI features; support partners and customers.
• Performance Monitoring and Reporting: Track channel metrics; update senior management; forecast demand with supply chain teams.

Skills

Data-driven mindset

Executive presence

Sales strategy

Market analysis

Cross-functional leadership

Negotiation skills

Multitasking

Education

Post-secondary degree

Tools

CRM software

Performance management tools

Job description

Eaton’s Electrical sector is currently seeking a Channel Manager, IT to join our CPDI (Critical Power Distribution Infrastructure) team. This position is based at our Toronto, ON facility and offers benefits from day one as well as a company vehicle.

What You’ll Do

The role of the Channel Manager in the IT business sector is to scale and manage a high-performing ecosystem of partners who are transforming how Canadian businesses connect, collaborate, and thrive. This role is accountable for driving sales performance across the CPDI portfolio, developing executive-level partner relationships, and delivering an exceptional end-customer experience.

Essential Functions

Channel Development and Management

• Identify and develop new channel partners to expand market reach.
• Maintain strong relationships with existing partners to ensure continuous growth and collaboration.
• Assess and select partners based on strategic alignment and potential for mutual benefit.
• Implement channel policies and procedures to ensure consistency and compliance.
• Align CPDI engagement with the broader Eaton family

Sales and Revenue Growth

• Drive sales through channel partners by designing and implementing effective sales strategies.
• Monitor and analyze sales performance to identify areas for improvement and growth.
• Collaborate with partners to develop joint marketing initiatives and promotional activities in conjunction with CPDI Marketing.
• Ensure channel partners are adequately trained and equipped to sell the company’s products.

Market Analysis and Strategy Development

• Work effectively with product management and regional sales teams to ensure alignment and progression to goals
• Conduct market research to identify trends, opportunities, and competitive landscape.
• Develop strategies to address market needs and capitalize on emerging opportunities.
• Provide insights and recommendations to senior management based on market analysis.
• Align channel strategies with overall business objectives and sector-specific goals.
• Build strong alliance partnerships with noncompeting vendors to establish joint collaboration

Product Knowledge

• Maintain in-depth knowledge of the company’s products, services, and organization particularly in the IT sector.
• Leveraging CPDI sales teams to provide support and guidance to channel partners and their customers.
• Ensure partners have access to the necessary resources and information to effectively promote and sell products.

Performance Monitoring and Reporting

• Track and report on channel performance metrics, including sales, revenue, and partner engagement.
• Regularly update senior management on channel activities and progress.
• Identify and address performance gaps to improve channel effectiveness.
• Implement and maintain systems for tracking inventory levels, turnover rates, and stock availability.
• Collaborate with supply chain teams to forecast demand and manage stock levels effectively.
• Manage and approve pricing tool delivery, multipliers, and rebate claims.

Qualifications

Basic Qualifications

• Post secondary Diploma or Degree from an accredited institution
• Minimum 5 years of work experience within the IT sector working with indirect sales models (Channel Partners, Value Added Resellers, and Distributors)
• Possess and maintain a valid and unrestricted driver’s license requiring ~25% travel nationally and US
• Must have a valid passport for occasional travel outside of Canada
• Must be legally authorized to work in Canada without company sponsorship

Preferred Qualifications

• Experience with CRM platforms and partner performance management tools
• Knowledge of campaign design and go-to-market execution within indirect sales channels
• Technical knowledge of Electrical and IT products and services
• Proven track record of success in indirect sales models, partner economics, and channel performance metrics

Skills

• A data-driven mindset with the ability to translate complex metrics into actionable sales strategies
• Proven ability to drive alignment across cross-functional teams and thrive in fast-changing environments
• Exceptional presentation and negotiation skills, comfortable engaging at the executive level
• Proficiency in market analysis and sales strategy development
• Ability to manage multiple projects and priorities simultaneously
• Strong motivational skills

The compensation range for this full-time position includes base pay and target sales performance incentive. This position has a target total compensation range of $132,000 - 165,000 per year including bonus.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.

This posting is for an existing vacancy.

At Eaton we leverage artificial intelligence to recommend jobs to you that match the skills and experience required for the open role. Our Talent Acquisition teams also uses AI to identify applicants whose skills are a match for the job. Hiring decisions are made by Eaton leaders through a structured interview process and not AI.

Eaton has in place accessibility policies for accommodating employees with disabilities. If you are selected for an interview and require accommodations, please let the recruiter or hiring manager know so that we can work to make reasonable adjustments that best suit your needs. Accessibility information may be found at: http://www.eatoncanada.ca/EatonCA/OurCompany/Accessibility/index.htm

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click Benefits at Eaton Canada / Avantages sociaux chez Eaton Canada for more detail. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.