Channel Director, Sales New Toronto, Ontario, Canada

Flywheel Digital LLC; Toronto; Hybrid; CAD 100,000 - 150,000; Full time

Job summary

Flywheel Digital LLC is seeking a strategic Channel Director to drive revenue growth and shape strategies within the Retail channel. This role requires exceptional commercial acumen, strong storytelling abilities, and expertise in eCommerce. The successful candidate will collaborate with cross-functional teams to optimize performance, engage clients, and position Flywheel's capabilities effectively.

Benefits

Flexible vacation time

Parental leave and benefits

Volunteering opportunities

Learning and development opportunities

Qualifications

• Proven experience in leading eCommerce businesses, preferably within an agency, brand, or retailer environment.
• Strong storytelling abilities to articulate Flywheel's value.
• Exceptional attention to detail and project management skills.

Responsibilities

• Drive revenue growth for Flywheel’s Retail channel (Amazon, Walmart, Target).
• Maintain expert-level understanding of client needs and market dynamics.
• Develop commercial plans and go-to-market strategies.

Skills

Analytical Thinking

Communication Skills

Strategic Planning

Cross-Functional Collaboration

Job description

Flywheel's suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world's leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be.

The Opportunity

We are seeking a strategic and results-driven Channel Director to join our Channel Team within the Commercial Division. This individual will serve as the commercial owner for a defined line of business — specifically, Retail and Media Services — and will be responsible for driving revenue growth, shaping strategy, and championing the go-to-market approach across both retail and media channels.

This role requires a blend of commercial acumen, analytical thinking, operational rigor, cross-functional collaboration, and exceptional communication skills. The ideal candidate will be able to distill complex concepts into clear, compelling narratives and confidently speak to eCommerce strategy, retail media, and client challenges across both channels. They will play a critical role in internal enablement and external client engagement, positioning Flywheel’s capabilities to drive measurable business outcomes for our clients.

What You Will Do:

Channel Ownership & Strategy

• Serve as the primary revenue leader for Flywheel’s Retail channel (Amazon, Walmart, Target).
• Drive revenue growth through strategic planning, performance forecasting, and ongoing optimization.
• Own and communicate a clear point of view on how to win within the retail ecosystem.

Market & Client Expertise

• Maintain expert-level understanding of client needs, market dynamics, and emerging trends.
• Translate insights into actionable strategies that align Flywheel’s offerings with client business objectives.

Strategic Consulting & Storytelling

• Act as a consultative partner to sales and client teams by contributing channel-specific insights and solutions.
• Build and deliver compelling narratives and proof points that reinforce the value of Flywheel’s capabilities.

End-to-End Business Planning

• Partner with cross-functional teams to develop robust commercial plans and go-to-market strategies.
• Lead or support opportunity scoping, proposal development, and strategic presentations for clients and prospects.

Cross-Functional Collaboration

• Work closely with Sales, Product, and Marketing to ensure alignment on priorities and execution.
• Ensure the sales organization remains focused and equipped to drive retail channel growth.

Thought Leadership

• Stay abreast of industry trends and macroeconomic factors impacting the retail channel.
• Deliver timely insights and recommendations to internal stakeholders and clients.

Who You Are:

• Proven experience leading eCommerce businesses (retail or media), preferably within an agency, brand, or retailer environment.
• Strong storytelling abilities, with a proven ability to craft compelling narratives that clearly articulate Flywheel’s differentiated value to prospects and clients.
• Demonstrated success managing external partnerships to achieve business growth and mutual value.
• Exceptional attention to detail, with the ability to manage multiple priorities and execute with excellence.
• Strong communication skills—both verbal and written—with a passion for solving client challenges.
• Proactive, solution-oriented approach; thrives in ambiguity and adapts quickly to change.
• Highly organized, with strong project management skills and a sense of ownership.
• Collaborative team player committed to the collective success of the team and organization.

Working at Flywheel

We are proud to offer all Flywheelers a competitive rewards package and unparalleled career growth opportunities and a supportive, fun and engaging culture.

• We have office hubs across the globe where team members can go to feel productive, inspired, and connected to others - team members go into Hub Offices 3x a week
• Flexible vacation time
• Great learning and development opportunities
• Benefits that help you live your best life
• Parental leave and benefits
• Volunteering opportunities
• If you’re looking to connect with teammates on a topic of inclusion and identity, chances are there’s an ERG for that.
• So you know: The hired candidate will be required to complete a background check

Every role starts the same, an introductory call with someone from our Talent Acquisition team. We will be looking for company and values-fit as well as your professional experience; there may be some technical role-specific questions during this call.

Every role is different after the initial call, but you can expect to meet several people from the team 1:1 and there might be further skill assessments in the form of a Take Home Assignment/Case Study Presentation or Pair Programming/Live Coding exercise depending on the role. In your initial call, we will walk you through exactly what to expect the process to be.

Inclusive Workforce

Flywheel Commerce Network’s goal is to create a culture where all individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all people to feel included and empowered to contribute fully to our vision and goals. Flywheel Commerce Network is an Equal Opportunity Employer and participates in E-Verify. All applicants will receive fair consideration for employment. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know at [e-mail] so that we can support you.

For more information about what data we collect and how we use it, please refer to ourPrivacy Policy .

IMPORTANT ALERT:Please beware of fraudulent job communications from individuals falsely claiming to be from Flywheel. We've identified fraudulent activity through social media and messaging services purporting to be from Flywheel requesting payments for job- and recruitment-related expenses. Flywheel never asks candidates for personal information such as bank account data or tax IDs nor payments via social media or chat-based applications. Report suspected fraud to local authorities immediately. To learn more, clickhere .

Please note,we do not accept unsolicited resumes from 3rd party Recruitment Firms.

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