Change Management Manager

Capgemini; Ontario; On-site; CAD 120,000 - 150,000; Full time

Job summary

A leading consulting firm in Canada seeks a dynamic leader for their Strategic Advisory practice. The role focuses on guiding clients through Technology transformations, particularly with SAP S/4HANA. Ideal candidates will have extensive experience in Organization Change Management and a passion for technology's impact on business. This position offers opportunities for professional growth and collaboration within a diverse team.

Benefits

Flexible work options

Company-provided home office equipment

Comprehensive benefits program

Tuition assistance

Paid Parental Leave

Qualifications

• 10+ years in Organization Change Management.
• 7+ years in SAP and S/4HANA transformations.
• 5+ years in a leading consulting organization.

Responsibilities

• Drive business success for clients through measurable outcomes.
• Define and implement integrated change strategies.
• Engage stakeholders with effective communication.

Skills

Leadership

Problem Solving

Analytical Skills

Communication

Collaboration

Education

Bachelor's Degree

Master's Degree

Tools

SAP S/4HANA

Salesforce

Workday

Job description

In this role, you are a leader within our Canadian Strategic Advisory practice and will work with a range of clients across a variety of industries to shape their journey, co-designing and supporting their Technology transformations, with a focus on SAP S/4HANA. We are looking for an enthusiastic consulting leader experienced in the delivery of end-to-end Organization Change for Technology Transformations to join our team delivering successful end to end transformation programs with our clients across Canada. The leader in this role will be dynamic in their approach and able to direct Organization Change for Technology Transformations with personality, precision, and predictability to help realize measurable, positive business outcomes that include sustainable adoption of change. As well as working directly with our clients, you will focus on the development of SAP capability of our People & Change team, coaching and developing others alongside applying your skills in business development activities.

What you will do

You’ll bring exceptional experience in Organization Change Management for Technology Transformations with significant experience in SAP S/4HANA sharing insightful points of view regarding innovating change management for digital core transformation. You may currently be a consultant or you may be working as a leader in organization change within industry. You will have compassionate leadership skills, strong problem solving and analytical skills, engaging communication skills, a collaborative attitude and experience in project and program management. In addition, you’ll have the following specific experience and personal attributes gained across a range of Technology Transformations:

• Drive business success for clients – demonstrable consulting success defined by clear, measurable business outcomes achieved
• Capability knowledge – an understanding of the current trends and issues in the Organization Change and Learning Enablement profession and broader ecosystem, and their impact on people, organizations and wider society
• Digital core knowledge – demonstrable experience with SAP and SAP S/4HANA greenfield and brownfield transformations delivering sustained adoption
• Analysis and problem solving – demonstrable ability to shape and solve problems using both qualitative and quantitative, data-driven approaches to derive meaningful insights that add value for our clients
• Strategic thinking - demonstrable experience of driving the adoption of organizational change – applying your understanding of the link between strategy, business models and operating models, technology enablement and the challenges in moving people from invention to implementation with flexibility and agility
• Defining and directing the implementation of integrated change strategies & roadmaps – demonstrable experience across complex technology transformations that impact multiple facets of an organization
• Presenting and articulating complex change journeys that engage stakeholders - outstanding written and oral communication and interpersonal skills with the ability to enable quick understanding of quantitative analysis and solutions
• Business relationship building – demonstrated ability to develop and maintain relationships from the senior executive level to technology leaders to back-office support to frontline key workers
• Learning and coaching – the desire to continue developing and to develop those around, both for clients and your Capgemini team
• Experience of leading within large complex programs and delivering organization change for digital transformation services / projects

What you will bring

• Significant experience gained in Organization Change Management (10+ years), for SAP and S/4HANA Technology Transformations (7+ years) and in a leading Consulting organization (5+ years of experience)
• Bachelor’s Degree required; Masters or equivalent Professional qualifications preferred
• Experience defining, designing, developing and deploying organization change workstreams for complex multi-function Technology transformations
• Passion for unlocking the value & power of technology and digitalization to enable businesses & their people to create the future they want
• Affinity across a range of digital core and supporting technologies (e.g. SAP S/4HANA, Salesforce, Workday, Artificial Intelligence, Data Integration etc.)
• Demonstrable experience with design thinking and exploitation of data to solve Organization Change challenges within new and emerging transformation models
• Credibility in Technology Transformations evidenced through client relationships, business development and delivery experience
• Experience in consultative sales processes, responding to requests for proposals, presenting at orals and shaping the effort size to deliver organization change elements for projects
• A collaborative attitude, entrepreneurial mindset, positive approach, and genuine appetite for change in ever-changing and ambiguous landscapes

Ability to apply knowledge in the following areas:

• Organization Change Management, including intricacies of stakeholder engagement; multi-channel push-pull communication; learning & training options; business readiness facilitation; and enabling sustainable adoption of change.
• Learning Enablement, including the development of learning enablement strategies, learning needs analysis, curriculum development and learning design, development and delivery with experience in SAP Enable Now
• Psychology, neurology, behavioral development and other enablers for human adaptability during uncertain times.
• Deployment of digital core and supporting technology transformation solutions and services including SAP S/4HANA, Salesforce, Workday, etc.
• Supporting capabilities for wider business transformations impacts including, Asset Management, Workforce Management, Business Strategy, Business Planning etc.
• Emerging trends in Organization Change Management and Learning Enablement such as AI enabled adoption, accelerated virtual collaboration, advanced employee feedback mechanisms etc.

WHY JOIN US? What makes Capgemini Strategic Advisory unique?

You will be free to make your role and your career what you want it to be. Proactivity and ambition flourish at Capgemini. There are countless opportunities available to propel your development forward: seek out those that suit you, and we will back you all the way. In summary, we believe the following make this a great place to work:

• Show how single minds make for better teams: Work alongside fierce intellects who love to collaborate.
• Be comfortable outside your comfort zone: Self-stretchers thrive in our environment.
• Build momentum in your career: Make your role and your career what you want it to be.
• Stay true to who you are: Play to your strengths and bring your individuality.
• Aim for nothing less than leading edge: We thrive on the knowledge that the Digital work we do has real impact.
• Give your curiosity freedom and focus: A place where inquisitiveness and entrepreneurial thinking are encouraged.

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Collaborating with teams of creative, fun, and driven colleagues
• Flexible work options enabling time and location-based flexibility
• Company-provided home office equipment
• Virtual collaboration and productivity tools to enable hybrid teams
• Comprehensive benefits program (Health, Welfare, Retirement and Paid time off)
• Other perks and wellness benefits like discount programs, and gym/studio access.
• Paid Parental Leave and coaching, baby welcome gift, and family care/illness days
• Tuition assistance and weekly hot skill development opportunities
• Experiential, high-impact learning series events

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Applicants for employment in Canada must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in Canada by Capgemini.

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