Certified Medical Office Assistant

Tla'amin Nation; Powell River; On-site; CAD 41,000 - 45,000; Full time

Job summary

The Tla’amin Health clinic is seeking a Medical Office Assistant to support reception, scheduling, and patient records. This is a permanent full-time role reporting to the Associate Health Director Programs and requires a MOA credential, strong privacy awareness, and proficiency with EMR and MS Office.

The successful candidate will handle patient intake, referrals, documentation, and maintain confidentiality while delivering high-quality administrative support in a respectful Indigenous health

Qualifications

• MOA certificate and Grade 12 education with at least 1 year in a medical office
• Knowledge of medical terminology and standard clinic procedures
• Understanding of privacy and confidentiality in healthcare
• Criminal Record Check and First Aid & CPR (or willingness to obtain)
• Valid driver’s license and driving abstract

Responsibilities

• Greeting patients and visitors in a professional and respectful manner
• Scheduling appointments and managing calendars
• Maintaining accurate electronic and paper medical records
• Preparing referrals and related documentation
• Handling phone calls and inquiries according to procedures
• Maintaining confidentiality of personal and health information

Skills

Communication

Organizational skills

Data entry

Confidentiality

Independent & team work

Education

Grade 12 education

MOA program

Tools

EMR systems

Microsoft Office

Job description

The Tla’amin Nation is a modern, forward thinking, self-governing nation located on the beautiful upper Sunshine Coast (qathet Region).

Position Summary

Job Status:Permanent Full Time

Job Title:Medical Office Assistant

Hours of Work:8:30 am to 4:30 pm Monday to Friday

Post Date: October 23, 2026

End Date: Open Until Filled

Salary: $29.41 to 32. 71 per hour

Reports to: Associate Health Director Programs

Reference: #2026-10-23-MOA-PFT

Internal / External Posting

Under the direction of the Associate Health Director Programs, this position is accountable for reception and administrative functions within the Tla’amin Health clinic. The Medical Office Assistant works independently and is responsible for providing a high standard of support to the Nurse Practitioners and other clinical practice or programming as determined by the Associate Health Director Programs.

The successful applicant will be required to work in accordance with the BCGEU Collective Agreement as well as the policies and benefits therein, in addition to all relevant Tla’amin Health policies and procedures. This position is open to applicants of all genders.

Key Responsibilities

Performs all duties and responsibilities in accordance with Tla’amin policies, standards, practices and procedures to the highest standard. Maintains confidentiality pertaining to members, clients, employees and general matters of the Nation.

• Greeting patients and visitors in a professional and respectful manner
• Scheduling appointments, managing calendars, and coordinating patient flow
• Performing patient intake and maintaining accurate electronic and/or paper medical records
• Preparing referrals, correspondence, and documentation as required
• Managing phone calls, messages, and inquiries following established procedures
• Processing forms and related administrative documentation
• Maintaining strict confidentiality of personal and health information
• Answer, screen and route incoming calls promptly and courteously
• Monitor Nurse Practitioner’s schedules and keep Health Receptionist up to date on changes as required
• Maintain an organized, clean and efficient work area
• Maintaining strict confidentiality of personal and health information
• Applying privacy, confidentiality, and ethical standards at all times
• Supporting clinic operations in accordance with organizational policies and procedures
• Performing other related duties

Qualifications

• Grade 12 education and completion of a recognized Medical Office Assistant (MOA) program, along with a minimum of one (1) year of recent experience in a medical or clinical office setting.
• Knowledge of medical terminology and standard clinical office procedures
• Demonstrated knowledge of privacy, confidentiality, and ethical standards related to the handling of personal and health information in a healthcare setting
• Successful Criminal Record Check
• First Aid & CPR certification (or willingness to obtain)
• Valid Driver’s License and successful Driver’s Abstract

Knowledge, Skills, Abilities

• Strong computer literacy, including proficiency with electronic medical record (EMR) systems and the Microsoft Office Suite
• Strong skills in data entry, electronic filing, and document management systems
• Ability to adapt to and learn new technology and software tools
• Excellent verbal and written communication skills, with strong interpersonal abilities
• Excellent organizational and time‑management skills, with the ability to prioritize in a busy work environment
• Ability to maintain accuracy and attention to detail
• Ability to exercise sound judgment and discretion
• Ability to work independently and collaboratively as part of a team
• Knowledge of Indigenous health and wellness practices

Working Conditions

Work is performed at Tla’amin Health clinic. Occasional travel to attend meetings or trainin g is required .