Central Services Coordinator (12-month contract)

Dentons Canada; Calgary; On-site; CAD 48,000 - 51,000; Full time

Benefits offered by this job

Extended health benefits

Mental health benefits

Paid time off

Retirement savings plan

Fitness subsidy

Parental leave top-up

Job summary

Dentons Canada is seeking a Central Services Coordinator in a hybrid role to ensure a welcoming environment and smooth office operations. The successful candidate will manage mail, deliveries, printing, and reception duties while coordinating daily services with initiative and client-focused service.

Ideal candidates have strong communication, organizational skills, and experience in hospitality or office support, with a can-do attitude and the ability to multitask in a fast-paced legal office

Qualifications

• Community College education or equivalent work experience.
• 1–2 years in a similar service capacity preferred.
• Experience in mail room, courier management, and receptionist duties is a plus.
• Hospitality/office experience and document production/duplication is preferred.
• Legal office experience is an asset but not required.

Responsibilities

• Organize, sort, and distribute mail and faxes; handle courier logistics.
• Process mail requests, manage inter-office deliveries, and bind/scan/print documents.
• Produce Closing Books in electronic and binder formats.
• Set up boardrooms, greet visitors, and provide reception relief.
• Maintain kitchens and boardrooms, stock supplies, and manage office inventory.
• Assist with office moves, events, and client functions; support production duties.

Skills

Self-starter

Communication skills

MS Office

Word

Excel

PowerPoint

Attention to detail

Multitasking

Organizational skills

Customer service

Team player

Discretion

Professional presentation

Physical tasks

Education

Community College

Reception experience

Hospitality experience

Tools

PDF programs

Document Management systems

Job description

Dentons is designed to be different. Our Firm leads the way in a rapidly changing legal marketplace. We challenge the status quo and deliver consistent results as well as uncompromising quality and value to our clients. Our global presence is renowned as a firm with over 21,000 individuals in more than 200 offices serving clients across 80+ countries.

Dentons is committed to its people and communities. We are consistently recognized as an employer of choice having received numerous awards including being selected as one of Canada’s Top 100 Employers (2026). Canada’s Top Employers for Young People (2026), and Canada’s Best Diversity Employers (2026).

This role is an opportunity for you to join Canada’s Global Law Firm, a firm that offers opportunities to build your career while growing your skills and deepening your expertise.

ROLE

The primary role of this hybrid position of Central Services Coordinator blends hospitality, reception duties, and office services support, ensuring a welcoming environment for guests, smooth office operations, and seamless coordination of day-to-day services. The successful candidate will demonstrate initiative, a “can-do” attitude, strong communication and organizational skills, and a desire to work in and promote a client-first focused culture. Being a contributing team player as a member of the Central Services team along with work hour flexibility to accommodate business needs is essential.

RESPONSIBILITIES

Office Services Support:

• Organize, sort, and distribute incoming and outgoing mail and faxes.
• Receive courier deliveries, handle mail pick-up and inter-office delivery, process requests for sending mail and packages, and manage outgoing faxes.
• Coordinate with courier services for document delivery and pickup.
• Handle binding, scanning, photocopying, printing, and other document-related tasks.
• Produce Closing Books in electronic and binder formats.
• Perform heavy lifting and movement of boxes as needed.
• Assist with other production and reproduction duties as required.

Reception and Hospitality Support:

• Assist with setting up boardrooms for meetings and firm functions.
• Maintain the tidiness and general cleaning of kitchens and boardrooms, ordering, and stocking supplies.
• Manage inventory and maintenance of office supplies.
• Provide reception relief, including booking boardrooms, answering the switchboard, and greeting visitors.
• Prepare workstations for new hires and assist with internal office moves.
• Assist with office and client functions.
• Other duties as assigned

SKILLS & COMPETENCIES

• Self-starter with superior attention to detail.
• Excellent written and oral communication skills sufficient to provide routine information, answer inquiries, and refer calls.
• Knowledge of general office procedures and MS Office applications.
• Good knowledge of Microsoft Word, Excel, PowerPoint.
• Familiarity with PDF programs (Adobe, Nuance) and Document Management systems is an asset.
• Ability to prioritize and multi-task while handling a high volume of work.
• Ability to work independently and function effectively as part of a team.
• Strong interpersonal and communication skills, both oral and written.
• Ability to meet deadlines and demonstrate initiative when required.
• Strong organizational and time management skills.
• Proven ability to provide high-quality customer service.
• Ability to quickly learn and adapt to new systems and processes.
• Knowledge of operating office equipment such as photocopiers.
• Ability to perform physical tasks such as lifting, bending, and carrying (up to 40 lbs.).
• Ability to handle confidential and sensitive information with discretion.
• Confident, polished, and professional presentation.
• Strong work ethic, “can-do” approach, and positive team attitude.
• Proven experience in a detail-oriented and deadline-driven environment.

EDUCATION, EXPERIENCE & CERTIFICATIONS

• Community College education or equivalent combination of work experience
• 1-2 years' experience in a similar service capacity is preferred
• Prior work experience in mail room services, including managing courier/delivery responsibilities
• Minimum of one (1) year of related hospitality and office experience, including experience working as a receptionist in a professional services environment
• Experience gained in the hospitality sector is considered an asset
• Legal office experience would be an asset but is not required
• Experience working with document production/duplication, scanning, and printing equipment is preferred

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

This is a temporary replacement role.

The target salary range for this position is$48,000 – $51,000, commensurate with the successful candidate’s skills, experience, and qualifications. Dentons is committed to equitable and competitive compensation. This target range falls within our internal salary ranges, which are based on comparable roles in the external market. We strive to hire, promote, and transfer individuals at the entry point of the range, with consideration given to prior experience, relevant skills, and market conditions.

We recognize that rewarding exceptional talent goes beyond salary. Our comprehensive total rewards package includes inclusive and flexible benefits that support the wellbeing and development of our people. This includes extended health and mental health benefits, paid time off, retirement savings plans, a fitness subsidy, parental leave top-up, and more.

In addition, our learning and development programs—such as mentorship opportunities, employee networks, and leadership development initiatives—are designed to support personal and professional growth.

At Dentons, all candidate screening, assessment, and hiring decisions are made by people. From time to time, we use AI-enabled tools to assist in enhancing our recruitment process and materials; however, these tools do not screen candidates or make hiring decisions.

Note: Availability of benefits and programs may vary depending on your location and employment type and may be subject to eligibility criteria. Dentons reserves the right to modify or discontinue offerings, in whole or in part, at its discretion and without prior notice.

Equal Opportunity Statement

At Dentons Canada, inclusion, diversity, equity and accessibility (IDEA) are not just ancillary values, they are foundational to our business. We believe that IDEA is essential to the shared success of our team and our clients. Our forward-thinking and inclusive culture supports the professional development of all our people, enhances the leading services we offer to our clients, and informs our commitment to make a positive impact in the communities where we live and work. As a testament to our commitment to IDEA, we have been recognized as one of Canada’s Best Diversity Employer’s for 16 consecutive years (2011-2026), as well as one of Canada’s Top Employers for Young People (2026) for the ninth time.

Dentons Canada is an equal opportunity employer, and we welcome your application. All employment decisions, including hiring, will be made without regard to age, ancestry, citizenship, colour, creed, disability, ethnic origin, family status, gender identity, marital status, place of origin, race, sexual orientation, or any other characteristic protected by applicable human rights legislation.

We are committed to providing you with an inclusive, barrier-free, and accessible workplace to support your success. Should you require accommodation during the recruitment process, for example as a result of a disability, please contact us at [e-mail] .