Central Operations Specialist - Parts & Process Improvement

Velocity Vehicle Group; Abbotsford; On-site; CAD 34,000 - 44,000; Full time

Job summary

Velocity Truck Centres Canada is seeking a Central Operations Specialist to optimize parts flow across branches. This role collaborates with internal departments to manage orders, invoices, POs and returns, while supporting payroll edits and policy development.

The position emphasizes accuracy, organization, and strong communication as you contribute to strategic projects and enhance customer experiences across multiple locations.

Qualifications

• Experience as a billing clerk or basic accounting knowledge preferred.
• Proficient in remote working tools (Zoom, file sharing, etc).
• Strong organizational and problem solving skills.
• Inventory control experience an asset.
• Heavy duty truck parts experience an asset.
• Time management skills and the ability to handle multiple priorities.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office suite or similar program.

Responsibilities

• Monitor and review accounting schedules to provide training and quality assurance within parts accounting processes.
• Support Parts Managers with payroll time edits in Dayforce and Procede.
• Develop processes and policies to continuously improve the parts department operations.
• Contribute to strategic projects within the parts department.
• Promote successful customer experiences by managing both internal and external communications.
• Oversee daily orders, open POs, backorder items, and open invoices.
• Assist AP in Processing POs and invoices in OnPhase for Vendor payments.
• Review suspended invoice process.
• Manage the parts return process for damaged or incorrect parts.
• Follow up on discrepancies in rebate process.
• Perform other related duties as required.

Skills

Billing knowledge

Inventory control

Time management

Excellent communication

Organizational skills

Problem solving

Education

None

Tools

Dayforce

Procede

OnPhase

Zoom

Microsoft Office

Job description

Velocity Truck Centres Canada is seeking a Central Operations Specialist to optimize parts flow across branches. This role collaborates with internal departments to manage orders, invoices, POs and returns, while supporting payroll edits and policy development.

The position emphasizes accuracy, organization, and strong communication as you contribute to strategic projects and enhance customer experiences across multiple locations.