Central Office Installer/Technician

CoServe; Calgary; Remote; Full time

Job summary

An innovative firm is seeking experienced Central Office Lead Installers to join their team in Canada. This exciting opportunity involves leading the deployment of advanced Ciena equipment across the country, ensuring top-notch installation and testing services. With a focus on customer satisfaction and a commitment to quality, you will play a crucial role in delivering exceptional service. The position offers 100% travel with all costs covered, along with a competitive pay rate based on experience. If you thrive in a fast-paced environment and are ready to take on new challenges, this role is perfect for you.

Benefits

Travel Costs Covered

$100-$150 Per Diem

Flexible Work Environment

Qualifications

• 5+ years of installation experience as a Lead Installer.
• Ciena 6500 certification preferred, strong technical knowledge required.

Responsibilities

• Lead deployments of Ciena 6500/4200's across Canada.
• Perform tests on various signaling platforms and ensure customer satisfaction.

Skills

Ciena Equipment

Installation Experience

Testing and Turn-up

Customer Service

Technical Knowledge

Communication Skills

Job description

To us, CoServe means that “we’re in it together” with our business partners. We consider ourselves a strategic part of your leadership team. Your priorities are our priorities, and we are vested in your success. This core perspective drives everything we do. We’ve found that working together is what creates long-term value and profitability. Our mission is to serve you first, and in serving you, we win together.

Our vision is to help discover the very best talent on the planet. And then help those people find their ideal work opportunity.

CoServe's specific focus is IT and Telecommunication. Our team has worked in the IT industry for decades. As serving others has always been our M.O., over all those years we have built deep, lasting relationships. These relationships are what make the difference in finding the exact right person at exactly the right time.

Job Description

Our biggest partner has been asked by their customer to start working for them in Canada! Thus we are looking for top-notch Central Office Lead Installers with test and turn-up experience.

This is a long-term contract, there will be lots of work; we just need to find the right people. Your job will be to lead deployments of Ciena 6500/4200's all around Canada. This includes installation and test and turn-up. The job is 100% travel, all of your travel costs will be covered, including $100-$150 per diem to cover your lodging and food for the day.

Please apply if you are a Lead Installer with experience with Ciena Equipment.

Pay rate is $25-$35 based on experience, ability, and character.

The position will start early August, so please apply today!

Responsibilities

• Travel to customer locations.
• Perform appropriate tests in most signaling platforms including small to medium sized private branch exchange (PBX), digital signal (DS-0 through DS-3), and optic carrier (OC-3) to dense wavelength division multiplexing (DWDM).
• Provide a high level of customer service ensuring that any escalations or concerns are completed as requested and addressed in a professional and courteous manner.
• Lead test teams and mentor junior testers and technicians to accomplish project goals.
• Inventory all job-related materials and assist with inventory control as required.
• Perform power verification, power up of equipment and acceptance checks on equipment to ensure it meets customer specifications.
• Locate and troubleshoot faults to ensure customer satisfaction.
• Ensure project deadlines, timely service, and quality standards are met.
• Produce test reports and analysis documents; Redline the documents as required.
• Work with detailed engineering drawings and rack layout diagrams.
• May perform other related duties as assigned.

Qualifications

Requirements

• Minimum of 5 years’ installation experience. Must have the abilities of a Lead Installer.
• CO Move: Must be able to install/test all traffic off all equipment DS1, DS3, DWDM, Sonnet, 311B, Power.
• Ciena 6500 certification for test and turn-up is preferred.
• In-depth technical knowledge with regards to Telcordia GR-1275 standard.
• Previous experience working in the field independently and thriving in a fast-paced environment; self-motivated and able to prioritize and organize workloads with little direction.
• Strong communication skills, both written and verbal.
• A positive, “can-do” attitude and customer-focused approach that will enable you to deal with challenging situations with integrity, empathy, and sincerity.
• Must have and maintain a valid state driver’s license.
• Successful completion of pre-employment drug & alcohol testing and criminal background screen.

Additional Information

I will be interviewing this week, please apply today!