Catering Sales Manager

Four Seasons Hotel and Resorts Gruppe; Toronto; On-site; CAD 50,000 - 80,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dynamic Catering Sales Manager to join their team in Toronto. This role offers a unique opportunity to advance your career in a luxurious environment, where you will be responsible for booking catering events and building lasting client relationships. You'll engage in creative proposal crafting, conduct memorable site inspections, and ensure smooth execution of events. With a commitment to excellence and a supportive company culture, this position promises to be both rewarding and fulfilling. If you're passionate about hospitality and eager to make a difference, this is the perfect opportunity for you.

Benefits

Paid Time Off

Exclusive Discounts

Complimentary Meals

Training Opportunities

Comprehensive Benefits

Retirement Plan Options

Qualifications

• 2-3 years of catering sales experience in a luxury hotel or resort.
• Strong organizational skills and attention to detail.

Responsibilities

• Book catering events and oversee client liaison.
• Create customized proposals based on clients’ needs.
• Supervise banquet event execution, ensuring client satisfaction.

Skills

Catering Sales Experience

Communication Skills

Organizational Skills

Multitasking

Fluency in English

Education

Experience in Luxury Hotel or Resort

Tools

Amadeus

Golden Sales & Catering

Microsoft 365

OPERA

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, push ourselves to new heights, and treat each other as we wish to be treated. Our team members worldwide create exceptional experiences for guests, residents, and partners through a commitment to luxury with genuine heart. We believe that providing a world-class employee experience and fostering a strong company culture are key to delivering these experiences.

At Four Seasons, we value recognizing familiar faces, welcoming new ones, and treating everyone with respect. Whether you work, stay, live, or explore with us, our purpose is to create lasting impressions by connecting deeply with people and the world around us.

About the location:

Located in Toronto's historic Yorkville neighborhood, our hotel offers spacious, modern design. Guests can enjoy authentic French cuisine at Café Boulud, paired with a selection from over 350 wines, or savor craft cocktails at our lobby lounge. The Forbes Travel Guide Five-Star rated Spa offers serenity, while the vibrant shopping and dining district invites exploration.

Join our team!

Are you ready to advance your hospitality career? Four Seasons Hotel Toronto is seeking a talented and dynamic Catering Sales Manager who shares our passion for excellence and enthusiasm.

About the role:

The Catering Sales Manager is responsible for booking catering events, overseeing client liaison, and building new client relationships. The role involves managing group and private clients, planning event details, ensuring smooth execution, and maintaining follow-up post-events.

What you will do:

• Respond to inquiries and actively seek new business to meet profitability and monthly goals.
• Create customized proposals based on clients’ needs.
• Conduct memorable site inspections to showcase the hotel and maximize business through intuitive selling.
• Participate in sales, operations, and banquet meetings.
• Host event tastemakers regularly.
• Coordinate sales efforts with the catering team to optimize revenue.
• Finalize bookings, maximize revenue through upselling, and ensure accurate communication and billing.
• Keep the Director of Catering informed of potential challenges.
• Supervise banquet event execution, ensuring client satisfaction throughout.

What you will bring:

• 2-3 years of catering sales experience in a luxury hotel or resort.
• Excellent communication skills and fluency in English; additional languages are a plus.
• Strong organizational skills and attention to detail.
• Ability to multitask and make decisions quickly.
• Proficiency in Amadeus, Golden Sales & Catering, Microsoft 365, and OPERA.
• Knowledge of Food & Beverage is advantageous.
• Ability to work under pressure, long hours, weekends, and evenings.

What we offer:

• Paid time off, including vacation, holiday, and sick days.
• Exclusive discounts and travel programs worldwide.
• Complimentary meals and dry cleaning services.
• Training, educational assistance, and e-training opportunities.
• Comprehensive benefits including medical, dental, vision, life insurance, and wellness programs.
• Retirement plan options with RRSP/TFSA flexibility.

We look forward to receiving your application! Successful candidates must have legal work authorization in Canada; work permit sponsorship is not available.

Four Seasons is committed to employment accommodation in accordance with Ontario laws. Please inform Human Resources if you require accommodation during the hiring process.