Catering & Event Operations Coordinator

University of Waterloo; Southwestern Ontario; On-site; CAD 51,000 - 64,000; Full time

Job summary

The University of Waterloo is seeking a dedicated Administrative Support professional to join the Food Services - Employee Relations team. You will manage customer contracts, coordinate event logistics, and serve as the first point of contact for clients and visitors, ensuring exceptional service delivery.

With a minimum of 2 years in administrative roles, you will maintain accurate records, support cash handling and invoicing tasks, and contribute to continuous improvement within the

Qualifications

• Completion of a post-secondary program or combination of education and experience.
• Minimum 2 years’ experience in an administrative role.
• Experience with data entry and cash handling would be an asset.
• Experience in a sales environment is an asset.

Responsibilities

• Prepare and manage customer contracts for deliveries and full-service events.
• Oversee event logistics for luncheons, dinners, receptions, and bar services.
• Act as the first contact for clients and visitors and provide personalized service.
• Maintain organized records of contracted business and related information.
• Manage reservations for event spaces and utilize UW systems for events.
• Receive, sort, and distribute incoming mail and handle communications.

Skills

Detail orientation

Customer service

Communication skills

Independent & team work

MS Office suite

Education

Post-secondary education

Tools

Windows

Microsoft Excel

Word

Internet

Email

Job description

The University of Waterloo is seeking a dedicated Administrative Support professional to join the Food Services - Employee Relations team. You will manage customer contracts, coordinate event logistics, and serve as the first point of contact for clients and visitors, ensuring exceptional service delivery.

With a minimum of 2 years in administrative roles, you will maintain accurate records, support cash handling and invoicing tasks, and contribute to continuous improvement within the