Casual- Tenant Support Worker (Cornerstone Supportive Housing Programs)

Connective Support Society; Nanaimo; Presencial; CAD 38.000 - 43.000; Jornada completa

Descripción de la vacante

Connective is seeking a dedicated care staff member to provide casework and support to residents, helping them achieve better quality of life while ensuring safety and adherence to plans.

You will participate in assessments, coordinate with the care team, assist with daily living activities, and maintain documentation, reporting progress and collaborating with community partners.

Formación

• Diploma in a related human/social service field and one year of related experience.
• Experience with clients with conflict with the law, developmental disabilities and/or spectrum disorders.
• Experience working with First Nation communities.
• Ability to respond well in crisis situations.
• Ability to service people with different learning abilities.
• Clear ability to handle potential violence.
• Excellent written and verbal communication in English.

Responsabilidades

• Provide casework and support to residents to enhance quality of life.
• Assist residents with daily living skills and community activities.
• Maintain health and safety standards and complete required documentation.
• Collaborate with the care team, social workers, and external agencies.

Conocimientos

Crisis response

Communication skills (English)

Educación

Diploma in related human/social service field

Descripción del empleo

ROLE PURPOSE

This position will provide casework and support to residents of Connective’s programs to enhance their quality of life, to ensure the orderly and safe operation of the facility, and to maintain the goals of the counselling and/or rehabilitative plans.

HOURS

Casual hours based on shift times;

0730-1530

0800-1600

1530-2330

1600-0000

2330-0730

0000-0800

• Casual employees must be available for at least 21 shifts per month, of which seven are overnight shifts.
• If you are working full-time, or if you are a full-time student, we ask you for 15 shifts of availability per month of which five are overnight shifts (this is subject to employer or enrollment proof).

REPORTING AND WORKING RELATIONSHIPS

• Reports and is accountable to the Program Manager or their designate
• Participates as a member of the Connective services team to ensure quality and continuity of services to clients
• Liaises with staff and volunteers of community and government agencies as required
• Liaises with Connective staff as necessary
• Accepts clinical direction from the care team
• Participates as a member of the Connective staff team

KEY ACCOUNTABILITIES

• Participates in the assessment, goal setting, and program planning - such as Personal Service Plans - for individuals living semi independently. Documents and implements the plan and provides input into the evaluation of the program.
• Evaluates client needs and develops short-term plans to meet such needs with the active participation of residents and their families.
• Works directly with additional staff (i.e., Social Workers and Outreach Workers), community service and support providers, government and non-government organizations, and First Nations service providers to inform the development and implementation of individual support plans consistent with harm reduction and Connective’s philosophies and practices.
• Assists residents to function more independently in their own homes and in the community. Assists residents with daily life skills, social skills, and/or behaviour management. Nurtures opportunities and assists residents with activities such as grooming, basic cooking, money management, shopping, household safety, and pet care. Facilitates physical, recreational, educational, social, and vocational activities.
• Recognizes, analyzes, and deals with potential emergency situations such as aggressive behaviour(s) to minimize potential harm to others and/or the public.
• Administers medication to residents in accordance with established policy.
• Ensure health and safety standards are maintained.
• Maintains oversight of the building as required to mitigate conflict amongst residents and/or other persons accessing the property.
• Complete regular and routine walk-through checks of the property and immediately surrounding area.
• Reviews and evaluates residents’ progress and adjusts programs as required. Provides feedback and support to residents and/or their families.
• Accompany and/or transports clients to activities such as appointments, shopping, or leisure activities.
• Maintains/provides either written and/or verbal reports regarding clients’ daily activities and progress in accordance with policy and standards. Ensures that all required documentation is complete and accurate.
• Identifies social, economic, recreational, physical, vocational, and educational services in the community that will meet clients’ needs. Maintains liaison with other agencies, professionals, government officials, and the community.
• Along with the other residence staff, monitors and ensures effective operation of the facility including quality control concerning cleaning equipment, indoor and outdoor maintenance, inventory, and food services.
• Provides input into meal scheduling and preparation, including food inventory.
• As assigned, organizes, executes, and oversees the preparation of meals and involves the residents in this process.
• Participates in team meetings as instructed by the Program Manager.
• Other duties as subsequently negotiated.

WORKING CONDITIONS

• Functions independently, while remaining a crucial member of the care team
• Adheres to Connective policies and procedures
• Is available to work flexible hours as needed, which may include some evenings/weekends, as determined by program/client needs and schedules
• Is a member of CUPE Local 1936-11
• Receives benefits and works within the working conditions as outlined in the collective agreement and personnel manual

EXPERIENCE AND SKILLS

• Graduated with a Diploma in a related human/social service field and one-year of related experience
• Experience with clients with a history of conflict with the law, developmental disabilities and/or spectrum disorders, experiencing homelessness, interaction with social agencies and experiencing mental health challenges
• Experience working with First Nation communities
• A demonstrated and clear ability to respond well in crisis situations
• An understanding of providing service to people with different learning abilities
• Demonstrated ability to deal with potential violence
• Excellent written and verbal communication skills in English

REQUIREMENTS

• Ability to successfully complete a Criminal Records Check
• Ability to successfully complete a Reference Check
• Current Emergency First Aid Certificate

(please refer to the Certificates accepted in B.C. - WorkSafeBC)

• Class 5 driver’s license
• Personal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport clients
• Willing to complete Food Safe Certification (Level 1)

COMPENSATION

As Connective is a unionized environment, the starting wage is $27.53 per hour plus 10.6% in lieu of vacation pay and benefits for casual employees. The wage will increase with every 2,000 hours worked up to a maximum of $31.57 per hour.