FT Residence Worker (Bridge St)

Connective Support Society; Victoria; On-site; CAD 38,000 - 43,000; Full time

Job summary

Connective Support Society in Victoria, BC seeks a compassionate care worker to provide casework and support to residents across Connective's programs. The role focuses on promoting independence, safety, and adherence to counselling/rehabilitative plans within a unionized facility.

The position requires a Diploma in a related field, 1 year of experience, and the ability to respond to crises, support daily living, and collaborate with healthcare and community providers.

Qualifications

• Diploma in a related human/social service field and 1 year of related experience.
• Experience with clients with a history of conflict with the law, developmental disabilities and/or homelessness, and mental health challenges.
• Experience working with Indigenous communities.
• Clear ability to respond well in crisis situations.
• Understanding of serving people with different learning abilities.
• Ability to deal with potential violence.
• Excellent written and verbal communication in English.

Responsibilities

• Participates in assessment, goal setting, and program planning for residents and documents the plan.
• Evaluates client needs and develops short-term plans with resident and family input.
• Collaborates with Social Workers, Outreach Workers, and other agencies to implement individual support plans.
• Assists residents to function more independently and improves housing stability; mentors daily living and social skills.
• Identifies and manages potential emergencies to minimize harm.
• Administers medication per policy; ensures health and safety standards.
• Maintains building oversight to mitigate conflicts and monitors property.
• Performs regular property walk-throughs and documents progress.
• Maintains reports on clients' daily activities and progress as required.
• Identifies community services to meet residents' needs and liaises with agencies.
• Supports facility operations including maintenance, inventory, and meal planning.
• Oversees meal preparation with resident involvement.
• Attends team meetings and performs other duties as assigned.

Skills

Crisis response

Indigenous engagement

English communication

Crisis intervention

Behavior management

Education

Diploma in human/social service field

Job description

ROLE PURPOSE

This position will provide casework and support to residents of Connective's programs to enhance their quality of life, to promote independence, to ensure the orderly and safe operation of the facility, and to maintain the goals of the counselling and/or rehabilitative plans.

STATUS AND CLASSIFICATION

Unionized. This position is open to all applicants.

HOURS (40 HOURS PER WEEK)

Monday to Friday, 0000 - 0800

REPORTING AND WORKING RELATIONSHIPS

• Reports and is accountable to the Program Manager or their designate
• Participates as a member of the Connective services team to ensure quality and continuity of services to clients
• Liaises with staff and volunteers of community and government agencies as required
• Liaises with Connective staff as necessary
• Accepts clinical direction from the care team
• Participates as a member of the Connective staff team

KEY ACCOUNTABILITIES

• Participates in the assessment, goal setting, and program planning - such as Personal Service Plans - for residents. Documents and implements the plan and provides input into the evaluation of the program.
• Evaluates client needs and develops short-term plans to meet such needs with the active participation of residents and their families.
• Works directly with additional staff (i.e., Social Workers and Outreach Workers), community service and support providers, government and non-government organizations, and Indigenous service providers to inform the development and implementation of individual support plans consistent with harm reduction and Connective’s philosophies and practices.
• Assists residents to function more independently and achieve greater housing stability. Nurtures opportunities and assists residents with daily life skills, social skills, and/or behaviour management. Facilitates physical, recreational, educational, social, and vocational activities.
• Recognizes, analyzes, and deals with potential emergency situations such as aggressive behaviour(s) to minimize potential harm to others and/or the public.
• Administers medication to residents in accordance with established policy.
• Ensure health and safety standards are maintained.
• Maintains oversight of the building as required to mitigate conflict amongst residents and/or other persons accessing the property.
• Complete regular and routine walk-through checks of the property and immediately surrounding area.
• Reviews and evaluates residents’ progress and adjusts programs as required. Provides feedback and support to residents and/or their families.
• Maintains/provides either written and/or verbal reports regarding clients’ daily activities and progress in accordance with policy and standards. Ensures that all required documentation is complete and accurate.
• Identifies social, economic, recreational, physical, vocational, and educational services in the community that will meet clients’ needs. Maintains liaison with other agencies, professionals, government officials, and the community.
• Along with the other residence staff, monitors and ensures effective operation of the facility including quality control concerning cleaning equipment, indoor and outdoor maintenance, inventory, and food services.
• Provides input into meal scheduling and preparation, including food inventory.
• As assigned, organizes, executes, and oversees the preparation of meals and involves the residents in this process.
• Participates in team meetings as instructed by the Program Manager.
• Other duties as subsequently negotiated.

WORKING CONDITIONS

• Functions independently, while remaining a crucial member of the care team
• Adheres to Connective policies and procedures
• Is available to work flexible hours as needed, which may include some evenings/weekends, as determined by program/client needs and schedules
• Is a member of CUPE Local 1936-11
• Receives benefits and works within the working conditions as outlined in the collective agreement and personnel manual

EXPERIENCE AND SKILLS

• Graduated with a Diploma in a related human/social service field and one-year of related experience
• Experience with clients with a history of conflict with the law, developmental disabilities and/or spectrum disorders, experiencing homelessness, interaction with social agencies and experiencing mental health challenges
• Experience working with Indigenous communities
• A demonstrated and clear ability to respond well in crisis situations
• An understanding of providing service to people with different learning abilities
• Demonstrated ability to deal with potential violence
• Excellent written and verbal communication skills in English

REQUIREMENTS

• Ability to successfully complete a Criminal Records Check
• Ability to successfully complete a Reference Check
• Current Emergency First Aid Certificate (Please refer to the Certificates accepted in B.C. - WorkSafeBC)
• Willing to complete Food Safe Certification (Level 1)

COMPENSATION

As Connective is a unionized environment, the starting wage is $27.53 to $31.57 per hour. Plus benefits enrollment as per the Collective Agreement.