Casual Server/Housekeeper

Pacifica Housing; Nanaimo; On-site; CAD 33,000 - 36,000; Full time

Benefits offered by this job

Mission driven environment

Certified Living Wage Employer

10.2% vacation pay in lieu of holidays

Employee assistance program

Up to 5 paid wellness days a year

Career development opportunities

Training opportunities

Dog friendly offices

Job summary

Pacifica Housing in Nanaimo, BC is seeking a Server/Housekeeper to support Pacifica Seniors Lodge. The role blends cleaning duties with dining room service for residents, requires First Aid and Food Safe certifications, and on-call availability.

Compensation ranges from $23.99 to $25.79 per hour, with a casual status and BCGEU union affiliation. You will maintain hygiene standards, assist with laundry, coordinate with staff, and ensure dietary restrictions are respected while delivering

Qualifications

• Customer-oriented approach and patience.
• Demonstrated experience in the food and serving industry.
• Exceptional customer-service skills and effective in both verbal and written communication.
• Proven ability to work under pressure during periods of high volume.

Responsibilities

• Perform housekeeping and cleaning duties to Pacifica Housing standards.
• Clean and disinfect bathrooms and fixtures; clean kitchens and remove trash.
• Make beds and launder linens; keep units clean and orderly.
• Clean windows, glass partitions, and mirrors; tidy laundry areas.

Skills

Customer oriented

Food service experience

Customer service

Under pressure

Education

High school graduation or GED

Job description

Position Title: Server/Housekeeper

Reports to: Manager of Pacifica Seniors Lodge

Compensation: $23.99-$25.79 per hour

Union: BCGEU

Status: Causal - As per Pacifica Housing's on call policy.

Posting Closing Date: August 10, 2026 at 4pm

Organizational Focus:

Pacifica Housing has been providing safe and affordable homes for almost 35 years. We are a rapidly growing organization dedicated to meeting the housing and support needs of our community. As such, we are committed to building our fast-growing team with a culture that supports our people and reinforces our core values of authenticity, leadership, respect, and social justice.

Pacifica is proud to be a Certified Living Wage Employer by The Living Wage for Families Campaign.

Key Responsibilities:

• Ensure routine cleaning duties are performed in a timely and confident manner
• Housekeeping/Cleaning duties:
• Cleaning of assigned rooms according to our standards;
• Make beds and launder linens;
• Wipe kitchen cupboards and drawers;
• Removal of garbage and recyclables;
• Clean and disinfect bathroom and fixtures;
• Maintaining cordial and cooperative relationships with Supportive Housing staff and with the tenants of Pacifica Housing
• Perform heavy cleaning duties, such as cleaning floors (sweep and mop), light dusting of furniture and removing rubbish;
• Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, and sponges;
• Laundry rooms, tidy and wipe down washer and dryer;
• Keep units in clean and orderly condition;
• Cleaning units upon turnover and according to the Society's specifications; and
• Server duties:
• Prepare dining room;
• Serve residents;
• Be able to answer any questions residents may have about the food;
• Ensure all residents dietary restrictions and allergies are met; and
• Clean up dining room, tables and wash dishes
• Completing other related job duties as assigned

Requirements

Qualifications

Experience:

• Customer-oriented approach and patience
• Demonstrated experience in the food and serving industry
• Exceptional customer-service skills and effective in both verbal and written communication
• Proven ability to work under pressure during periods of high volume.

Education:

• High school graduation or GED Equivalent

Additional Criteria for Role:

• First Aid Certification is required
• Food Safe Certification is required
• MUST be available for on call shifts, holiday coverage, sick days, stats etc

Please note: While this position is posted externally concurrently, members within the collective bargaining unit will receive first consideration in the appointment.

As Pacifica Housing works with vulnerable populations, We require all staff to successfully clear a Vulnerable Sectors Criminal Record Check run by the Ministry of Justice. Any offer of employment is contingent on the applicant providing proof of criminal record check prior to commencing employment.

Benefits

• A mission driven and meaningful working environment
• Competitive salary from a Certified Living Wage Employer
• 10.2% of straight-time pay in lieu of scheduled vacations and paid holidays paid every pay cheque for casual and temporary employees
• Employee assistance program
• Up to 5 paid wellness days a year for casual and temporary employees
• Career development and internal advancement opportunities
• Organization and individual training opportunities
• Dog friendly offices

Pacifica Housing advises all employees, contractors and volunteers of the risk of violence, injury and harm that is present in the execution of their duties. Pacifica Housing is committed to providing a safe and risk-free work place, however, we acknowledge the inherent risk in social housing and direct support work while in homes and in other support relationships.

Pacifica celebrates diversity and what makes you uniquely you. We welcome the unique contributions that you can bring in terms of your culture, ethnicity, race, sexual orientation, gender identity and expression, nation of origin, age, languages spoken, veteran's status, colour, religion, and diversability.