Casual Outreach Workers - Vancouver

Connective Support Society; Vancouver; On-site; CAD 33,000 - 47,000; Part time

Benefits offered by this job

Living wage employer

Employer of choice

High-performance culture award

Career development

Staff mental health supports

On-demand pay

Service hours porting

Job summary

Connective Support Society is seeking Casual Outreach Workers to support clients with mental health and substance use challenges in the Vancouver area. The role involves outreach, assessment, planning and coordination with funders and community services.

The position requires flexible hours, driving ability, and the capacity to work at least 15 shifts per month, with availability Mon–Sat 08:00–21:00. Training and support are provided in a safety-focused environment.

Qualifications

• Diploma or Certificate in Social Services or a relevant field with one year of related experience.
• Counselling experience in crisis situations.
• Experience with clients with substance abuse and familiarity with harm reduction approaches.
• Strong English written and verbal communication.

Responsibilities

• Receives referrals from funders.
• Researches background material and collaborates with professionals and family to assess needs.
• Creates an intervention and support plan with measurable goals.
• Addresses housing, nutrition, clothing, hygiene, employment, and education in the plan.
• Ensures ongoing health issues are addressed in the plan.
• Delivers a range of interventions to meet goals.
• Coordinates with other professionals and organizations to ensure aligned services.
• Maintains case notes and completes monthly progress reports.

Skills

Crisis response

Counselling experience

Substance abuse support

Harm reduction

Community services knowledge

Assessment & care planning

Violence risk management

English communication

Education

Diploma/Certificate in Social Services

Job description

ROLE PURPOSE

This position will provide assistive outreach support to client(s) referred to Connective by our funders to enable their adjustment to, and success with life in the community.

You will work in the Community with individuals with mental health and substance abuse challenges to support them with their mental health, addiction challenges, provide them access to more community supports and many more resources.

We are currently recruiting for Casual Outreach Workers to join our team:

• Casual employeesmust be availablefor at least 15 shifts per monthin during the hours of Monday to Saturday: 0800 to 2100.
• If you are working full-time, or if you are a full-time student, we ask you for 10 shifts per month(this is subject to employer or enrollment proof).
• These positions require the ability to work flexible hours.

WHAT WE OFFER?

• Committed Living Wage Employer
• 2022 & 2023 Canadian Nonprofit Employer of Choice Aware from NEOC
• 2023 High-Performance Culture Award from SupportingLines
• Career and personal development, with the ability to grow in a diverse range of programs and departments
• Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
• Access to On-Demand Pay to withdraw earned wages before payday
• Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

KEY ACCOUNTABILITIES

• Receives referrals from funders
• Works with the client, researches background material, and seeks the input of other professionals and family members, to provide the assessment that will ascertain needs and postulate intervention possibilities
• Works with the client to consider issues and creates a mutually agreed intervention and support plan that has measurable short and long-term goals
• Ensures issues of daily living, including but not limited to housing, nutrition, clothing, hygiene, leisure lifestyle and access, employment, and education are addressed in this plan
• Ensures the client’s ongoing legal, mental, and physical health issues are addressed in the plan
• When and as needed, provides a wide range of interventions to enable the client to address and accomplish the established goals
• Interacts with other professionals, family members, and organizations to ensure services, admissions, and treatments are in the client’s interest and supportive of the long-term goals
• On the client’s behalf, is a resource to other professionals, including but not limited to the courts, probation services, and community and institutional psychiatric services
• Maintains extensive records and case notes in accord with Community Living British Columbia policies and standards
• Completes monthly progress reports
• Participates in staff and resident/staff meetings as instructed by the Program Manager
• Other duties as subsequently negotiated

EXPERIENCE AND SKILLS

• Diploma or Certificate in Social Services or a relevant field with one year of related experience
• Counselling experience in the appropriate field and demonstrate a clear ability to respond well in crisis situations
• Experience with clients with a history of conflict with the law, developmental disabilities and/or spectrum disorders, interaction with social agencies and experiencing psychiatric/personality disorders
• Experienced with working with individuals with active substance abuse challenges and willingness to apply harm reduction approaches
• Understanding of providing service to people with different learning abilities
• Extensive knowledge of community services in Lower Mainland and Fraser Valley as they relate to persons with psychiatric involvement
• Experience in assessment, case/care plan development and implementation
• Demonstrated an ability to deal with potential violence
• Demonstrated an ability to develop programs tailored to the particular diverse needs of the individual
• Excellent written and verbal communication skills in English

REQUIREMENTS

• BC Class 5 driver’s license
• Personal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport clients
• Ability to successfully complete a Criminal Records Check
• Current WorkSafe Approved Emergency First Aid Certificate

COMPENSATION

As Connective is a unionized environment, the starting wage is $29.22.