Casual House Support Worker

TSA The Salvation Army TSA; New Westminster; On-site; CAD 28,000 - 39,000; Full time

Benefits offered by this job

Health and dental benefits

Paid vacation and sick time

RRSP’s

Job summary

The Salvation Army is seeking a House Support Worker to maintain a safe, welcoming environment for residents and visitors at Stevenson House in New Westminster. You will perform intake, monitor activities, and support daily operations while upholding the organization's mission.

The role requires willingness to undergo background checks, comply with OH&S policies, and work within a team to deliver essential services with dignity and respect.

Qualifications

• Willingness to understand and support The Salvation Army mission and purpose.

Responsibilities

• Monitors the environment and clients/residents to ensure safety and security.

Skills

Keyboarding

Record keeping

Observation

Multitasking

Listening

Stress management

Lifting 40 lbs

Education

High School Completion

Social services Diploma or related Diploma or Degree

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.

As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Location: Stevenson House, New Westminster

Position Purpose Summary

House Support worker provides a safe and secure environment for residents and visitors

Accountabilities

The incumbent may perform all, some, or similar duties to the listed below.

Characteristic Job Duties

• Monitors the environment and clients/residents to ensure safety and security


• Completes regular client/resident status checks and room searches as required


• Maintains and updates all appropriate documentation (including in-out and incident log books) related to clients/residents and initiates any new documentation


• Provides laundry service for the shelters and shelter clients


• Cleans shelter rooms, washrooms, kitchen, lounge and common areas and performs basic building maintenance


• Complete all reports required by the funder and The Salvation Army


• Coordinates and facilitates resident programming as required


• Performs intake and discharge procedures for clients/residents as assigned


• Monitors appropriate behavior; intervenes in crisis situations, provides emotional support and advocacy as required


• Distributes funds to residents in accordance with established policies guidelines


• Engages in the development of inter‑personal relationships that promote dignity and respect


• Liaises with Police, funders, court personnel, community agencies, families, and other staff members


• Provides orientation to newly hired staff, volunteers, students


• Performs other duties as assigned

NOTE: Not all incumbents perform all of the duties described above but perform a similar range of duties.

Health & Safety (if applicable)

The job incumbent may be exposed to the risk of minor to moderate injury or illnesses due to:

• Physical attacks by others


• Exposure to infectious diseases


• Exposure to bodily fluids and bodily waste


• Sharp objects


• Other dangerous situations

Working Conditions

The incumbent’s work environment is typically in a shelter and/or in treatment facilities.

• Dealing with angry people


• Abusive people


• Verbal abuse


• Isolation


• Work schedule affecting lifestyle


• Exposure to drugs and alcohol

Education, Experience, & Qualifications

Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities. Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures. Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.

Education, Qualifications and Certifications

• High School Completion


• Social services Diploma or related Diploma or Degree

Experience and Knowledge

Minimum one year Experience in frontline social service work.

Skills and Capabilities

The performance of the job requires keyboarding/Manual record keeping, and lifting/packing clients/residents property/personal effects and engaging in recreational activities. The performance of the job requires attentive listening and observation of body language, continuously monitoring the environment, multitasking and reading. Ability to work in a fast paced environment, to meet deadlines and cope with stressful situations. Must be able to list a minimum of 40lbs.

Compensation

Compensation: The target hiring range for this position is $24.32 to $24.32 with a maximum of $24.32. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request.

Benefits

• Health and dental benefits


• Paid vacation and sick time


• RRSP’s

We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth.

Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service.

There is a place for everyone to belong at The Salvation Army.