Casual Front Desk Clerk

M'akola Housing Society; Langford; On-site; CAD 34,000 - 39,000; Part time

Job summary

M’akola Housing Society is hiring a Casual Front Desk Clerk on-call in Langford, BC (Jesken Aerie). The role supports the Assisted Living Manager by managing the reception area and delivering a warm, friendly experience for residents, guests and staff.

On-shift responsibilities include a variety of administrative tasks at the front desk. The position emphasizes customer service, office procedures, and compliance with MHS policies.

Qualifications

• Grade 12 or equivalent.
• Courses or training in customer service, office systems and procedures.
• 1-2 years of experience in hospitality, preferably in congregate/assisted living.
• Experience working with Indigenous communities is an asset.
• Courses paid for by M’akola: Occupational Level 1, First Aid Level 1, Food Safe Level 1, WHMIS.

Responsibilities

• Manage the reception area and provide a warm, friendly environment for residents, guests and employees.
• Perform a wide range of administrative tasks and support the front desk.
• Follow organizational policies and procedures; obtain a clear criminal record check.

Skills

Customer service

Hospitality

Communication skills

Cultural awareness

Education

Grade 12 or equivalent

Tools

Office software

Job description

EMPLOYMENT OPPORTUNITY

Casual Front Desk Clerk, On-Call

M’akola Housing Society

Langford, BC – Jesken Aerie

Position Summary

The Casual Front Desk Clerk will report to the Assisted Living Manager and manage the reception area while providing a warm and friendly environment for all residents, guests, and employees. The Casual Front Desk Clerk will be responsible for a wide range of administrative tasks while supporting the front desk.

The casual front desk clerk shifts are as follows:

• Front Desk Clerk – $26.31 per hour
  • 8:00 am to 4:00 pm
  • 4:00 pm to 12:00 am
  • 12:00 am to 8:00 am ($2.50 premium)

Qualifications

• Grade 12 or equivalent
• Courses or training in customer service, office systems and procedures
• 1-2 years of experience working in hospitality preferably in a congregate/assisted living setting
• Experience working in and with the Indigenous communities and Indigenous people is an asset
• Courses required and paid for by M’akola:
  • Occupational Level 1
  • First Aid Level 1 Certificate
  • Food Safe Level 1 Certificate
  • WHMIS Certificate

Other

• Follow M’akola Housing Society and Assisted Living policies and procedures
• Provide a clear criminal record check

Who We Are

M’akola Housing Society (MHS) is an Indigenous affordable housing provider committed to supporting vibrant, diverse communities in British Columbia. We strive to create a welcoming and supportive environment where all team members take personal accountability for their work, have a passion for excellence, and are encouraged to achieve their full potential. Jesken Aerie is an assisted living facility, where we provide recreation, meals, and a variety of services and supports to the Indigenous Elders, seniors, and people with disabilities residing in the facility. Our assisted living facility welcomes in-person applications, and we would be honoured for you to visit us with your resume and let us know what positions you’re interested in.

We welcome applications from all backgrounds and hire employees of all cultures including Indigenous and non-Indigenous.

Our Indigenous employees have diverse backgrounds including status, non‑status, Metis, and Inuit.

Preference will be given to applicants of Indigenous ancestry (please self‑identify) as per Section 41 of the BC Human Rights Code.

If you have any questions regarding this position or applying for the position, please contact us at: [e-mail] or 778‑400‑3177. We want to support all applicants during this process.

MHS is an equal opportunity employer that is committed to an inclusive and barrier‑free recruitment and selection processes. Please advise us if you require accommodation if we contact you for an employment opportunity. We deeply appreciate and thank all that apply but only applicants that are selected for this opportunity will be contacted.

Closing Date: Until Filled

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