Casual D-DZ Driver

DHL Express; Ottawa; On-site; CAD 33,000 - 36,000; Part time

Job summary

DHL Express in Ottawa, ON is hiring a Casual D-DZ Driver. Shift availability is between 10am and 6pm, with pay at $24.26/hour and increases per the Collective Bargaining Agreement. This casual role has no set schedule and requires a valid DZ license and ability to lift up to 70 lbs per piece.

Responsibilities include on-time delivery and pick-ups, safety compliance, and professional representation of DHL. Background checks are required.

Qualifications

• Valid full DZ licence.
• Minimum 1 year of commercial driving experience is an asset.
• Excellent interpersonal and customer service skills.
• Ability to lift and carry parcels up to 70 lbs per piece.
• Must pass interviews and background checks.

Responsibilities

• Proactively manage the customer's perception of DHL's service.
• Complete on-time pick-up and delivery of customer shipments and the full route.
• Interact effectively with other members of the organization.
• Alert the Sales Department to potential customer opportunities and/or vulnerabilities.
• Maintain a secure and safe working environment for all staff.
• Follow all safety regulations from every facility and customer site.
• Comply with the Collective Agreement.
• Alert Operations Management of service and safety issues immediately as they occur.
• Process shipments in 100% compliance with Transport of Dangerous Goods requirements.
• Use the GCA scanner for all required activities on the daily route and all scannable waybills.
• Deliver all assigned material in the route area, within the specific requirements of both the customer and DHL.
• Pick up all assigned customer pick-ups within the specific guidelines of the customer and DHL.
• Compile and submit accurate route records daily.
• Inform DHL of any route irregularities and significant competitor activity.
• Communicate effectively with customers over the phone and in person.
• Take responsibility for internal and external customer satisfaction.
• Represent DHL professionally at all times, including the maintenance and presentation of the vehicle, uniform, waybills/product.
• Other duties as assigned.

Skills

Customer service

Interpersonal skills

Safety conscious

Multitasking

Lifting up to 70 lbs

Driver abstract

Education

DZ license

Job description

DHL Express has an opening for a Casual D-DZ Driver in Ottawa, ON. This is a casual position with no set schedule. Shift availability must be between 10am and 6pm. The wage is $24.26/hour and will increase as per the Collective Bargaining Agreement.

Main tasks and responsibilities

• Proactively manage the customer's perception of and level of satisfaction with DHL's service.
• Complete on-time pick-up and delivery of customer shipments and the full route.
• Interact effectively with other members of the organization.
• Alert the Sales Department to potential customer opportunities and/or vulnerabilities.
• Maintain a secure and safe working environment for all staff.
• Follow all safety regulations from every facility and customer site.
• Comply with the Collective Agreement.
• Alert Operations Management of service and safety issues immediately as they occur.
• Process shipments in 100% compliance with Transport of Dangerous Goods requirements.
• Use the GCA scanner for all required activities on the daily route and all scannable waybills.
• Deliver all assigned material in the route area, within the specific requirements of both the customer and DHL.
• Pick up all assigned customer pick-ups within the specific guidelines of the customer and DHL.
• Compile and submit accurate route records daily.
• Inform DHL of any route irregularities and significant competitor activity.
• Communicate effectively with customers over the phone and in person.
• Take responsibility for internal and external customer satisfaction.
• Represent DHL professionally at all times, including the maintenance and presentation of the vehicle, uniform, waybills/product.
• Other duties as assigned.

Requirements

• Valid full DZ licence.
• Minimum 1 year of commercial driving experience is an asset.
• Demonstrated ability to handle multiple tasks.
• Demonstrated ability to work under pressure.
• Supply current driver's abstract and meet requirements outlined in the CBA.
• Excellent interpersonal skills.
• Proven customer service skills.
• Ability to lift and carry parcels, up to and including 70 lbs per piece throughout the shift, as per the CBA.
• All applicants must pass interviews, a criminal and other background check to qualify for the position.

DHL Express is an equal opportunity employer.

Valid full DZ licence; current driver's abstract and requirements outlined in the CBA; minimum 1 year of commercial driving experience is an asset; demonstrated ability to handle multiple tasks and to work under pressure; excellent interpersonal skills; proven customer service skills; ability to lift and carry parcels up to and including 70 lbs per piece throughout the shift as per the CBA; must pass interviews and a criminal and other background check.