Casino Security Officer: Safe, Service-Driven Presence

Gateway Casinos and Entertainment Limited; Vernon; On-site; CAD 29,000 - 32,000; Part time

Benefits offered by this job

Full benefits package for full-time? (

Retirement savings plan

Exciting, supportive and fun work环境

Discounts for family and friends

Development and training opportunities

Job summary

Gateway Casinos & Entertainment Limited is seeking a Security Officer to oversee security across the casino, ensuring guests and employees are secure and protected while delivering excellent customer service.

The role requires monitoring access, responding to incidents, providing First Aid, and adhering to provincial gaming regulations with a strong focus on safety and integrity across Canada.

Qualifications

• Minimum 6 months experience in a security role.
• Proven, high level of customer service.
• Detail-orientated and organized nature.
• Solid analytical and communication skills, both written and verbal.
• Current First Aid/CPR certification.
• Ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.
• Sensitive in dealing with people and proactive in providing solutions.
• Good judgment and understanding of casino operations.
• Experience with computers and surveillance equipment.
• Benefit from working flexible hours, evenings, and weekends.
• Completion of Gaming Security Officer (GSO) training/exam prior to start (employer will sponsor) OR valid BC Security License and completion of Gaming Security Officer (GSO) training/exam within 90 days of start in B.C.
• ProTect and Deal Us Security Staff Training program completion within 30 days of start in Alberta.
• Completion of Serving It Right (BC)/ Proserve (Alberta)/ Smart Serve (Ontario) certificate prior to start date
• Ability to stand and walk for long periods.
• Capacity to physically restrain and secure individuals using prescribed techniques.
• Social perceptiveness and good vision to identify people.

Responsibilities

• Maintain a presence on the gaming floor and be able to respond to guest inquiries quickly.
• Control access to the facility and particularly to sensitive areas.
• Monitor alarm panels and control and issue keys.
• Write reports, maintain a daily log and conduct investigations.
• Provide First Aid and medical attention as required.

Skills

Customer service

Security operations

Communication

First Aid/CPR

Attention to detail

Teamwork

Judgment

Surveillance equipment

Education

BC Security License

GSO training/exam

Serving It Right / Proserve / Smart Serve certificates

Tools

Surveillance systems

Computers

Job description

Gateway Casinos & Entertainment Limited is seeking a Security Officer to oversee security across the casino, ensuring guests and employees are secure and protected while delivering excellent customer service.

The role requires monitoring access, responding to incidents, providing First Aid, and adhering to provincial gaming regulations with a strong focus on safety and integrity across Canada.