Casino – Housekeeper - PM

Njoyn; Calgary; On-site; CAD 30,000 - 50,000; Full time

Job summary

Join a vibrant and dynamic team at Calgary's premier entertainment facility! As a Housekeeper/Cleaner, you will play a vital role in maintaining the cleanliness and safety of the casino, ensuring a welcoming environment for all guests. This position offers a unique opportunity to work in a fast-paced setting while promoting exceptional customer service. With a focus on teamwork and integrity, you'll be part of a diverse workforce dedicated to excellence. If you're ready to take on a physically engaging role and contribute to a top-tier entertainment experience, this is the perfect opportunity for you!

Benefits

Competitive Salaries

Benefits

Career Growth Opportunities

Qualifications

• High school diploma or equivalent required.
• Previous cleaning experience preferred but not necessary.

Responsibilities

• Maintain cleanliness of casino areas, including gaming tables and bathrooms.
• Promote customer service and maintain a positive image of the casino.
• Adhere to health and safety regulations and protocols.

Skills

Customer Service

Cleaning Skills

Teamwork

Attention to Detail

Ability to Lift 55 lbs

WHMIS Certification

Floor Machine Operation

Education

High School Diploma

Work-related Equivalent

Tools

Floor Machines

Job description

Come... Enjoy... Work in a fast-paced, dynamic environment. Located on the Tsuut’ina First Nation, Grey Eagle Resort & Casino is Calgary’s number one entertainment facility. We are looking for talented, energetic, and motivated individuals to join our diverse workforce! We offer competitive salaries, benefits, and opportunities to grow your career.

Position Overview:

Under the direction of the Housekeeping Supervisor and/or Housekeeping Lead Hand, the Housekeeper/Cleaner ensures all front and back areas of the casino are clean and maintained. They are to promote and maintain a positive image of the Casino to guests and their colleagues. The Housekeeper/Cleaner is to ensure their work is done to the highest standards, in accordance with departmental policies and procedures, and Alberta Gaming & Liquor Commission (AGLC) terms and conditions. The Housekeeper/Cleaner must be aware of and be able to work in a smoking environment.

*Please note, must be available for shift work (day, evenings, nights, weekends, and/or holidays). The hours for this position will be 10:30 PM - 07:00 AM.

Responsibilities include:

1. Reports to the Housekeeping Lead and Housekeeping Supervisor.
2. Promote and maintain the utmost integrity and the highest caliber of customer service and respect to all patrons, employees, and casino personnel.
3. Maintain a clean and safe work environment; performs the following cleaning duties as assigned:
1. Clean ashtrays
2. Remove garbage
3. Vacuuming
4. Cleaning game tables
5. Dusting
6. Wiping machines
7. Cleaning bathrooms
8. Floor waxing and striping
9. Carpet shampooing
10. Other duties as required
4. Responding to or checking areas for fluid spills or contamination. Handling and cleaning up bodily fluids or sharps using Universal Precaution Protocol.
5. Required to develop and maintain positive workplace relationships with all other Casino employees and customers whom they come in contact with.
6. Ensure all AGLC, Casino, and other provincial or federally mandated laws, policies, and procedures are stringently adhered to at all times.
7. Use and wear the equipment, protective devices, or clothing required by the Casino and work in compliance with the provisions of the Occupational Health & Safety Act (OHSA), regulations as well as internal health and safety policies and procedures.
8. Report any issue or defective equipment or protective device, which could endanger anyone, or any contravention of the OHSA regulations, or Casino safety policies and procedures by another employee.
9. Adhere to WHMIS at all times.
10. Attend training programs when required.
11. Additional or different responsibilities or duties, which are consistent with the position, may be assigned at the discretion of the department.

Education and Experience:

1. High school diploma or work-related equivalent.
2. Previous cleaning experience preferred but not necessary.

Knowledge, Skills and Abilities:

1. Working knowledge of floor machines (and any other relevant equipment).
2. WHMIS and Biohazard Clean up experience is an asset.
3. Ability to stand for long periods, work in a physically demanding area, and be familiar with a high-volume, fast-paced, and multi-tasking environment.
4. Ability to lift weights of up to approximately 55 lbs, and able to handle repetitive movement is required.
5. Ability to work and thrive in a team-oriented environment, and able to work independently.
6. Ability to take responsibility for their actions and will consistently pay attention to detail.
7. Ability to mentor and train new staff.
8. Must be aware of and able to work in a smoking environment.
9. Must have WHMIS Certification or be willing to complete it.

We thank all applicants; however, only those considered for an interview will be contacted. No phone calls please.
* Priority will be given to Tsuut'ina Nation members.