Casino - Blaze - Server - PT

Grey Eagle Resort & Casino; Calgary; On-site; CAD 32,000 - 42,000; Full time

Job summary

Grey Eagle Resort & Casino in Calgary is seeking a energetic Server to deliver friendly service in a fast-paced casino environment. You will accurately enter orders in the POS system, serve guests promptly, and keep tables and stations tidy throughout shifts.

The role requires ProServe certification and 1–2 years of serving experience, preferably with casino F&B operations. You will work with a team to ensure guest satisfaction and maintain safety standards on site.

Qualifications

• Must have Alberta SMART ProServe certification.
• 1–2 years of serving experience in a fast-paced environment.
• Experience with POS systems and cash handling.

Responsibilities

• Enter food and beverage items into the POS system accurately.
• Serve guests in a timely manner and attend to their needs.
• Ensure tables are set and cleared promptly and area is clean.
• Balance sales receipts at shift end and participate in meetings.
• Follow safety and health procedures at all times.

Skills

Customer service

Teamwork

Communication

POS systems

Safety awareness

Education

ProServe Alberta Smart Training

Job description

Come... Enjoy... Work in a fast paced, dynamic environment. Located on the Tsuut’ina First Nation, Grey Eagle Resort & Casino is Calgary’s number one entertainment facility. We are looking for talented, energetic and motivated individuals to join our diverse workforce! We offer competitive salaries, benefits and opportunities to grow your career.

Position Overview

Under the direction of the Food and Beverage Manager, Shift Supervisor or Dual Shift Supervisor, the Server is responsible for adhering to all policies and procedures within the Casino and for making each guests experience an enjoyable and positive one. They must accurately enter food and beverage items into the POS system, serve food and beverage items to guests in a timely manner, ensure tables are set and cleared promptly, ensure the cleanliness of working area is maintained at all times and that all items required at service stations are in place prior to the start of, and end of each shift. They must balance sales receipts at the end of each shift and attend meetings and training programs when required. They are required to take all necessary precautions to ensure the safety and health of guests and that safe work practices are adhered to at all times.

Education And Experience

• MUST HAVE a valid Alberta SMART Training ProServe
• The successful candidate will have experience in a server capacity working in a fast-paced environment. Specific Casino food and beverage operational experience would be an asset.
• 1-2 years’ experience in a large volume foodservice operation. Preference will be given to applicants who have previous serving experience. Experience working with POS systems is required.

Knowledge, Skills And Abilities

• The skill requirements for this position include customer service, teamwork, cooperation, communication, self-development and initiative, valuing diversity, integrity and building trust, achieving quality results, technical/professional knowledge.
• Work to create customer-focused service & solutions.
• Working effectively to accomplish organizational goals; taking action that respects the needs and contributions of others, contributing to and supporting consensus.

We thank all applicants, however, only those considered for an interview will be contacted.No phone calls please.

• Priority will be given to Tsuut'ina Nation members.