Cashier / Office Clerk

Nature's Fare Markets; Kelowna; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a growing BC-based company as a Cashier & Office Clerk, where you will provide exceptional customer service and assist with office tasks. This role offers a dynamic work environment with flexible hours and a supportive team. Enjoy perks like a store discount and a positive workplace culture focused on sustainability.

Benefits

Flexible Benefits

Up to 25% store discount

Education allowance

Free swag (products, food, clothing + more)

Qualifications

• Passion for local, organic, and sustainable food.
• Ability to work flexible schedules.
• Previous office experience necessary.

Responsibilities

• Assist management with schedules and sales reports.
• Handle customer transactions accurately.
• Manage correspondence and store signage.

Skills

Customer Service

Cash Handling

Data Entry

Attention to Detail

Education

Education in related field

Job description

*** The successful candidate can expect to work up 32 - 40 hours per week, and must be available to work AM/PM, weekday and weekend shifts. The successful candidate will wear two hats and work as both a cashier and an office clerk when needed***

Regular Store Hours
Mon – Sat 8:00am – 8:00pm
Sun 9:00am – 7:00pm

Cashier & Office Clerk

As part of our front-end team, you are passionate about leaving a positive and lasting impression with those you interact with. You are the first to say hi to others and are passionate about doing the right thing and being kind to those around you! This role guides customers through their purchase and assists with any last-minute questions or product selections. You are a trusted member of the overall team and are responsible for handling payment and transactions with great accuracy. As the office clerk, you will complete tasks to assist the management team, ensure all data entry is current, assist in the management of correspondence from Head Office, and take care of store signage and customer communication.

PERKS:

• Starting wage range of $18.00- 19.50 per hour
• Flexible Benefits
• Up to 25% store discount
• Education allowance
• Free swag (products, food, clothing + more)
• Share in some laughs, air high-fives, and fun each day

WHAT YOU’LL BE DOING:

Office Clerk:

• Assist the store management team by printing schedules and sales reports, and completing “day specific” duties
• Numbers are your jam! You ensure data entry is current and correct
• Assist in the management of correspondence from Head Office and take care of store signage and customer communication. This includes printing new item and sale tags and adjusting prices
• Maintaining cash float, including counting tills, filling and requesting coin orders
• Print daily schedule, complete opening cash checklist, complete deposits and balance sheets, check sales totals/refunds/coupons/paid outs
• Send Daily and Hourly sales report, check and post charges, finding for customer returns
• Assist on cash when needed and cover breaks, troubleshoot issues with the tills/equipment, and other duties as required.

Cashier:

• You are trained in and hold extensive product knowledge on Nature’s Fare Markets items.
• You manage customer wait times to ensure we are processing and bagging efficiently
• You have an eye for detail, you keep your area department clean, organized and attractive for our customers.
• You take time to get to know the people in our store and want the best for our customers; explaining promotions, product features, and our loyalty program.
• Give a warm “hello!” to our customers as they enter the store– we like building connections with our new and regular customers and sharing a laugh along the way.
• Assist customers with any last-minute questions they may have about products and call for the specific department team member for help, if needed.
• Let people know about the awesome incentives we have for customers including our customer loyalty program (Fare Points) and smoothie cards.
• Ring through products for the customer, place them in their bag and process payment to complete the transaction.
• Send our customers off with a “See you again soon!” as they exit the store.
• This position works as part of a team and jumps in to help ensure team members are supported and our products and store look their best!
• Learn about new products and featured products that are on sale through Nature’s Fare’s flyers and magazines.
• In other words, you will help others, share your knowledge on our amazing products, be safe, be a great team player and have fun!

WHAT WE ARE LOOKING FOR:

• A passion for local, organic and sustainable food and natural supplements
• Provide excellent customer service and positively engages with all customers
• Positive, team-minded attitude
• Strong desire to contribute to people’s health and wellbeing
• Cash handling experience is a plus
• Ability to work flexible schedules (weekends, holidays, early evenings and days)
• Able to stand for long periods of time and deal with exposure to hot and/or cold environments.
• Ability to lift 22 kg.
• Previous office experience necessary
• Education in related field an asset
• Comfortable and competent with computers

Put your passion into work that matters with a growing, BC-based company committed to be a better company for our customers, our employees, and the planet. We’ll surround you with a great team and a supportive learning environment where you can grow and thrive.

Nature's Fare Markets is an equal opportunity employer and as such we strive to foster a workplace where individual differences are recognized, appreciated, and respected.

Apply online today!