Cashier

Farmboyinc; Hamilton; On-site; CAD 23,000 - 26,000; Full time

Benefits offered by this job

10% store discount

Comprehensive benefits package

On-the-job training

Job summary

Farm Boy in Ontario is seeking a customer-focused team member to help deliver our fresh, friendly shopping experience. You will assist customers at checkout, maintain clean spaces, and support store operations.

We value retail experience; Smart Serve certification is required or willingness to obtain it. English fluency is essential; French is a plus. Availability for evenings, weekends, and holidays is preferred.

Qualifications

• Retail experience is an asset; an equivalent combination of education and experience will be considered.
• For locations selling alcohol: minimum age 18 and Smart Serve certification (or willingness to obtain).
• Ability to work independently with attention to detail and pride in delivering quality results.
• Fluency in English; French language skills are considered an asset.
• Flexible schedule including evenings, weekends and holidays.

Responsibilities

• Deliver warm, confident customer service reflecting Farm Boy's standards.
• Welcome, greet, and assist customers at checkout; scan, bag, and tender orders accurately.
• Share product knowledge and answer customer questions.
• Learn product codes for timely checkout service.
• Handle cash and tender transactions; balance tills and maintain accuracy.
• Support store operations and answer incoming phone calls as needed.
• Assist with safe handling and sale of alcohol where applicable (Smart Serve).

Skills

Customer service

Cash handling

Attention to detail

Communication

Teamwork

Flexibility

Education

Education+experience considered

Tools

POS system

Cash handling equipment

Job description

Be part of what makes us different.

You'll play an important role in creating the fresh, friendly, and welcoming shopping experience Farm Boy is known for. With a customer-first mindset and attention to detail, you'll connect with shoppers, support daily store operations, and ensure every checkout interaction is smooth and memorable. Here are some of the other ways you'll help us stand out:

• Deliver warm, confident, and engaging customer service that reflects Farm Boy's commitment to the best fresh shopping experience.
• Welcome, greet, and assist customers while processing purchases efficiently and accurately, including scanning items, bagging orders, and collecting tenders using Farm Boy Service Standards.
• Share your knowledge and passion for Farm Boy products while assisting customers with questions and product information.
• Learn and apply product codes quickly and accurately to ensure timely checkout service.
• Handle all cash and tender transactions responsibly, including balancing tills and maintaining payment accuracy.
• Support store operations by answering and directing incoming phone calls as needed.
• Assist with the safe handling and sale of alcohol at applicable locations (Smart Serve certification required or willingness to obtain).
• Maintain clean, safe, and organized work, storage, and front-of-store areas through general housekeeping duties, including cart retrieval from the parking area.
• Follow all corporate policies and procedures, with a strong focus on Health & Safety, Food Safety, and proper equipment use.
• Support the team with additional duties on a periodic basis.

What you bring to the table.

We provide the opportunity, and you bring the potential.

• A genuine passion for delivering engaging and exceptional customer service.
• Retail experience is considered an asset; an equivalent combination of education and experience will also be considered.
• For locations selling alcohol: a minimum age of 18 years and successful completion of Smart Serve certification (or willingness to complete).
• The ability to work independently with attention to detail and pride in delivering quality results and maintaining cleanliness standards.
• A collaborative, team-oriented approach supported by strong communication and organizational skills.
• Strong mathematical ability with a high degree of accuracy when processing transactions and handling tenders.
• Thrive in a fast-paced, hands-on setting that involves multiple deadlines, extended periods of standing, heavy lifting, repetitive movement or tasks, and work that may be performed in cooler, freezer, and outdoor conditions.
• Flexibility to work a dynamic schedule including evenings, weekends, and holidays.
• Fluency in English; French language skills considered an asset.

What we bring to the table.

• Comprehensive benefit program and coverage that varies by position.
• Coverage may include healthcare, dental care, disability coverage, life insurance and registered retirement savings program.
• A 10% discount on in-store purchases.
• On-the-job training and the prioritization of internal promotions to help you grow and embrace new opportunities.
• The opportunity to support local neighbourhoods through our community programs.

Grow a Career with us...

Farm Boy takes pride in growing a team that represents the best in the business. Join us for the career you're craving!

We are committed to building a diverse and inclusive workplace. We encourage individuals from all backgrounds, identities, and experiences to apply-including those with non-traditional career paths.

We strive to create an environment where everyone feels valued, respected, and supported. Accommodations are available upon request for employees and applicants who may require them.

We do not use AI to assist in the recruitment process and this job posting is for an existing vacancy.