Cash Collections and Procedures Technician

Rona; Boucherville; On-site; CAD 54,000 - 75,000; Full time

Benefits offered by this job

Childcare center

Employee discounts

Electric car charging

Fitness centre

Telemedicine access

Career growth opportunities

Job summary

RONA Canada is seeking a Cash Collections and Procedures Technician to support the Installation Services department. You will monitor customer payments, apply administrative procedures, create and manage purchase orders, and support stakeholders in the installation process.

Key duties include processing invoices, ensuring documentation alignment, and maintaining compliance with internal controls while driving process improvements and reporting.

Qualifications

• College diploma (DEC) in Administration, Accounting, or related field or equivalent experience.
• Experience in administration, accounting, accounts receivable, or payment processing.
• Strong analytical skills and attention to detail.
• Ability to manage multiple files and priorities in a fast-paced environment.
• Excellent communication and customer service skills.
• Proficiency with Microsoft Office, particularly Excel.
• Knowledge of SAP or ERP systems is an asset.
• Bilingualism (French and English) required.

Responsibilities

• Monitor and process payments related to installation projects.
• Review and process administrative documentation per procedures.
• Create, modify, and track purchase orders (POs).
• Process and validate invoices from installers and suppliers.
• Ensure files are complete and compliant before payment or project closure.
• Follow up on billing discrepancies, credits, and adjustments.
• Collaborate with stores, installers, administrative teams, and external partners to resolve issues.
• Respond to internal and external requests professionally.
• Contribute to continuous improvement of processes.
• Generate reports, follow-ups, and analyses using reporting tools.
• Ensure compliance with procedures, policies, and internal controls.

Skills

Analytical skills

Attention to detail

Communication skills

Customer service

Excel proficiency

ERP knowledge

Bilingual EN/FR

Education

College diploma (DEC) in Administration or Accounting

Tools

SAP

Job description

Cash Collections and Procedures Technician

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

At RONA, our employees are driven by passion every day.

Our teams are committed to helping customers bring their projects to life while making a positive impact in the communities where we operate.

We operate or service a network of corporate and affiliated stores across Canada. Through a unique offering of products and services, along with our complementary banners, RONA+, RONA, and Dick’s Lumber, we meet the needs of both homeowners and construction professionals.

You’ve got the talent. We’ve got the tools!

At RONA, your work and ideas help build a thriving organization. Your voice will always be heard and valued. You will find career opportunities that match your ambitions and have the chance to further develop the skills that make you unique.

If you're looking to do what you love, we could be a perfect match.

Job Description

The Cash Collections and Procedures Technician plays a key role in supporting the efficient operation of the Installation Services department. The incumbent is responsible for monitoring customer payments, applying administrative procedures, creating and managing purchase orders, and supporting the various stakeholders involved in the installation process.

Key Responsibilities

Monitor and process payments related to installation projects.

Review and process administrative documentation in accordance with established procedures.

Create, modify, and track purchase orders (POs).

Process and validate invoices from installers and suppliers.

Ensure files are complete and compliant before payment or project closure.

Follow up on billing discrepancies, credits, and required adjustments.

Collaborate with stores, installers, administrative teams, and external partners to resolve issues and inquiries.

Respond to internal and external requests in a professional and efficient manner.

Contribute to the continuous improvement of administrative and operational processes.

Generate reports, follow-ups, and analyses using available reporting and management tools.

Ensure compliance with procedures, policies, and internal controls.

What We're Looking For

College diploma (DEC) in Administration, Accounting, or a related field, or equivalent experience.

Experience in administration, accounting, accounts receivable, or payment processing.

Strong analytical skills and exceptional attention to detail.

Ability to manage multiple files and priorities in a fast-paced environment.

Excellent communication and customer service skills.

Proficiency with Microsoft Office, particularly Excel.

Knowledge of SAP or other ERP systems is considered an asset.

Bilingualism (French and English) is required to support customers and partners across Canada.

By joining the RONA family, you’ll enjoy many benefits, such as:

• A childcare centre that can accommodate up to 78 children
• A cafeteria with a delicious menu prepared by a dedicated chef, healthy options, as well as FARO Roasting Houses and Tim Hortons coffee stations
• Electric car charging stations
• A fitness centre, sports activities, and showers
• Exclusive employee discounts, plus a 10% discount on store merchandise (at all RONA locations)
• Benefits: retirement savings plan, annual bonuses, student incentive program, etc.
• Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
• Career growth opportunities within the company
• An inclusive and safe working environment
• Promotion of work-life balance
• An employer that’s involved in the community
• And much more!

If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.