Caseworker - NOVA

enCompass Community Safety Agency; Edmonton; On-site; CAD 52,000 - 61,000; Full time

Benefits offered by this job

Health benefits

RRSP benefits

Professional development

Job summary

enCompass Community Safety Agency is seeking a dedicated CAS/Caseworker for NOVA, a program supporting 16–24-year-olds who are homeless or at risk. You will help youths create and follow goal plans, refer to housing, education and counseling, and coordinate with education, legal, and medical partners to secure safe housing and sustainable independence.

The role emphasizes active listening, rapport building, and life-skill coaching within a recovery-oriented framework.

Qualifications

• Degree or Diploma in Human Services or related field.
• Minimum 2 years experience working with marginalized populations.
• Strong understanding of substance use and alternative recovery methods.
• Strong listening skills, relationship building, mediation and counselling skills.
• Must be self-directed, flexible, team oriented and able to follow direction.
• A valid driver’s license is an asset; Criminal Record Check, Child Intervention Check, and Standard First Aid and CPR may be required.

Responsibilities

• Support a caseload (maximum 6 youth) by assisting in developing and revising youth goal plans and coordinating referrals.
• Build positive relationships and rapport with youth to encourage healthy lifestyle choices.
• Assist clients in learning life skills through programs and activities.
• Complete intake paperwork and maintain client information in the agency database.
• Maintain daily records and documentation; participate in program evaluation and reporting.

Skills

Listening skills

Relationship building

Mediation

Counselling

Self-directed

Team oriented

Flexible

Follow direction

Education

Degree or Diploma in Human Services or related field

Job description

Salary Range: $52,020.00 To $61,383.60 Annually

Company Overview:

For over 75 years, enCompass has been building safe and inclusive communities by supporting individuals to navigate change - and lead healthy, meaningful lives. We provide holistic services and wraparound supports that address the root causes of crime and social disorder. We do this through preventative and restorative activities including release planning, housing, safety planning, employment transition, education, substance recovery, cultural supports and more. By exemplifying care, compassion and understanding, we are laying the foundations for positive change.

We are a values-driven organization that supports clients from a strength-based approach. If your values are aligned with our core values listed at: https://myencompass.ca/about-us/who-we-are/ , please consider joining our team.

Position Summary:

NOVA provides young people between the ages of 16-24, who are homeless or at risk of becoming homeless with a safe, affordable and supportive living environment. Operating primarily from a Recovery/ Substance Reduction philosophy, the program provides 20 beds as a low-barrier housing solution to those who are faced with multiple challenges. Caseworkers will work closely with the young person to identify goals, overcome barriers and transition to a permanent housing solution.

Responsibilities:

• Support a caseload (maximum 6 youth) by; assisting in the development and revision of youth's goal plans, facilitating service team meetings (when required), openly discussing current challenges, advocating to external service providers (educational, work placements, legal, medical, etc.), providing relevant referrals (housing, addictions, counseling, etc.)
• Build positive relationships and rapport with youth to encourage healthy lifestyle alternatives (through active, supportive listening)
• Participate in formal and informal programs to assist the client in learning life skills (relationships building, anger management, sexual health, financial management, food preparation etc.)
• Accept referrals and complete intake paperwork.
• Maintain the information in the agency database and participate in program evaluation and statistical information as required by supervisor
• Maintain daily records and documentation.
• Ensure residents are provided with adequate food in accordance with the Canada Food Guide
• Assist in maintaining a clean environment for residents and staff

Qualifications / Skills:

• Degree or Diploma in Human Services or related field
• Minimum 2 years experience working with marginalized populations
• Strong understanding of Substance use and alternative recovery methods
• Strong listening skills, relationship building, mediation and counselling skills
• Must be self-directed, flexible, team oriented and able to follow direction
• Able to follow the agency's philosophy and core values
• Criminal Record Check, Child Intervention Check, and Standard First Aid and CPR
• A valid driver's license is an asset
• A criminal record will not disqualify you from employment with us; we evaluate each application individually

Conditions of Employment:

• This is a full-time position with alternating weekly schedules: one week from 6:45 AM to 3:00 PM, and the next week from 2:45 PM to 11:00 PM.
• This is a position that requires frequent standing, walking up and down stairs, and occasional lifting.

What we offer

• The salary range for this position is $52,020.00 to $61,383.60 annually.
• enCompass strives to provide a meaningful work environment through the following:
• Strong focus on employee wellness and work-life balance
• Service recognition and employee awards
• Professional development opportunities
• Staff team building and appreciation days
• Competitive health, dental and RRSP benefits

Building Safe, Inclusive Communities.

enCompass is committed to achieving a diverse workforce and strongly encourages applications from people of Indigenous heritage, and people from culturally diverse backgrounds.