Case Worker II - U

salvationarmyca; Oakville; On-site; CAD 52,000 - 70,000; Full time

Job summary

The Salvation Army Lighthouse Halton in Oakville, Ontario is seeking a dedicated Caseworker to provide supervision and support for clients in our Lighthouse shelter.

This 40-hour-a-week, temporary fixed-term contract runs until August 31, 2027. The role involves outreach case management, safety monitoring, discharge planning, documentation, and coordination with police, funders, court personnel and community partners.

Responsibilities

• Provides outreach case management support to Lighthouse shelter programs and Halton area clients.
• Monitors safety and security; performs regular client status checks and room searches.
• Develops and implements case management plans; assists clients in setting goals and discharge plans.
• Maintains documentation and submits required reports to funders and The Salvation Army.
• Manages storage and recording of prescribed medications.
• Coordinates and facilitates resident programming and shift changes.

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

The Caseworker provides supervision and support for clients/residents as required by The Salvation Army and funding contract policies and procedures.

Monday to Friday 9:00 am to 5:00 pm working 40 hours a week. This is a temporary fixed-term contract that will expire on August 31, 2027.

Responsibilities

• Provides outreach case management support to programs at Lighthouse shelter including but not limited to clients in hotel and in the broader Halton area.
• Monitors environment and clients/residents to ensure safety and security; completes regular client/resident status checks and room searches as required
• Develops and implements case management of assigned clients/ residents; assists clients/residents in establishing goals, monitoring progress, and prepares discharge plan
• Maintains and updates all appropriate documentation related to clients/residents; initiates any new documentation; completes all reports required by the funder and The Salvation Army
• Provides safe storage and recording of prescribed medication
• Coordinates and facilitates resident programming as required
• Conducts all required shift change procedures prior to and after shift change
• Performs intake and discharge procedures for clients/residents as assigned
• Monitors appropriate behavior, intervenes in crisis situations, provides emotional support and advocacy
• Distributes funds to residents in accordance with established guidelines
• Engages in the development of inter-personal relationships that promote dignity and respect
• Performs check-in of residents on passes in community; escorts residents and monitors behavior
• Liaises with Police, Funders, court personnel, community agencies, families and other staff members
• Provides orientation to newly hired staff, volunteers, students
• Provides back-up support to front line positions and their functions as required
• May be required to attend resident appointments
• Attend and facilitate case conferences with case management team
• Collect and record case management statistics daily
• Prepare monthly statistical and outcome measures reports for Director
• Review and forward weekly update reports to the Region of Halton
• Review all resident intakes, discharges and restrictions
• Prepare weekly Personal Needs Allowance requisitions
• Attend all seminars and training sessions as requested by Management
• Assist in any other duties or responsibilities as requested by Management
• Adhere to standards based upon values and philosophy of The Salvation Army and the Halton Lighthouse
• Participate in all Case Management and Staff Team Meetings
• Knowledgeable of Fire Safety and Emergency Evacuation Plans
• Responsible to work safely and report unsafe or unhealthy working conditions
• Engage in formal evaluation sessions with his/her supervisor

Organizational Responsibilities

1. Develop an understanding of the Mission of The Salvation Army in Canada and its implications as related to position responsibilities
2. Maintain information in confidence as required
3. Participate as an active and responsible team member in all work groups through which position responsibilities are achieved
4. To attend all seminars and training sessions as requested by Management
5. Represent the organization in a professional and engaging manner
6. Participate in regular supervision and performance review process
7. Work in compliance with OH&S Act and Regulations and abide by The Salvation Army's Health and Safety policies and procedures.
8. Engage in formal evaluation sessions with his/her supervisor at 3 and 6 months during the first year of employment and annually thereafter
9. Participate in ongoing professional development and training.
10. Adhere to standards that are consistent with the values and philosophy of The Salvation Army and the Halton Lighthouse.
11. To Participate in all Case Management and Staff Team Meetings
12. To Be knowledgeable of Fire Safety and Emergency Evacuation Plans
13. Responsible to work sa