Case Worker

TSA The Salvation Army TSA; Brantford; In loco; CAD 32.000 - 34.000; Part-time

Vantaggi offerti da questo lavoro

Unionized position

Flexible scheduling

Health and dental benefits

RRSPs

Paid vacation and sick time

Descrizione del lavoro

The Salvation Army Brantford Booth Centre is a 50-bed emergency men’s hostel and correctional residence offering transitional housing and federal release programs. This permanent, part-time role requires 15 hours weekly with Friday and Saturday night shifts; unionized with flexibility in scheduling.

Responsibilities include maintaining caseloads, intake assessments, referrals, and collaboration with other departments.

Competenze

• Excellent oral and written communication skills.
• Effective interpersonal skills.
• Ability to work with socially disadvantaged people.
• Demonstrates ability to establish and implement goals for self and clients.
• Ability to lift up to 40 pounds.

Mansioni

• Maintain an active caseload.
• Complete an intake and assessment on each resident.
• Provide problem solving/referral counselling to shelter and CRF Clients.
• Develop referrals to existing services and resources in the community.
• Design interview schedules to evaluate quality of life improvements.
• Provide assistance to front desk staff as needed.
• Record activities and incidents in logs or reports.
• Contact emergency services when necessary.
• Maintain confidentiality of clients and records.
• Work closely with supervisor and carry out assigned tasks.

Conoscenze

Oral communication

Written communication

Interpersonal skills

Crisis intervention

Teamwork

Physical ability

Formazione

Social Service diploma

Descrizione del lavoro

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life – there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Position Purpose Summary

The Brantford Booth Centre is a 50-bed emergency men’s hostel and Correctional Residence Facility, offering room and board to men who requires transitional housing and federal release programs. It is a 24-hour operation. This is a permanent, part-time position with 15 hours per week. Flexibility in scheduling is required. The work schedule is determined in consultation with your supervisor and may vary according to requirements of responsibility. Applicable shifts include a ½ hour unpaid meal break. Shifts: Friday and Saturday from 11pm to 7am. This is a Unionized position.

Accountabilities

• Maintain an active caseload.
• Complete an intake and assessment on each resident.
• Provide problem solving/referral counselling to shelter and CRF Clients.
• Develop a network and make referrals to existing services and resources in the community including those of other Salvation Army departments.
• Design and implement, in consultation with supervisor, an interview schedule that will provide an evaluation of 'quality of life' improvement of successful program participants.
• Provide assistance to front desk personnel as necessary, including responding to client issues and crises.
• Record activities and incidents occurring during the shift in a factual and concise manner using Log Book and/or Incident Occurrence Reports.
• Contact emergency service personnel (ambulance or police) when necessary.
• Maintain confidentiality with regard to clients/staff and Centre’s records.
• Work closely with and carry out tasks assigned to you by your supervisor.
• Handling harm reduction supplies and advocating of the use.
• Perform other duties as required.

Working Conditions

• May work with potentially aggressive clients.

Education, Qualifications and Certifications

• University/College diploma in Social Service and/or combination of education and related life experience.
• Excellent oral and written communication skills and effective interpersonal skills.
• Competent on word processing equipment, such as Windows XP, Microsoft Office, Excel.
• Ability to work with socially disadvantaged people.
• Ability to work with federal release clients to develop and carry out a life plan.
• Demonstrated ability to establish and implement goals and plans for self and clients.
• Demonstrated ability to work both independently and under supervision.
• Demonstrates knowledge of Community based resources.
• Possess current First Aid, CPR, Non-Violent Crisis Intervention certificates.
• Provide an original copy of a Criminal Records Check (CRC) with vulnerable sector screening.
• Note: A satisfactory criminal background check is required and in addition to this The Enhanced Reliability Screening with Corrections Canada.
• Support for and an understanding of the mission and purpose of The Salvation Army in Canada.
• NOTE: Alternative combinations of education and experience may be considered.

Experience and Knowledge

• Competent on word processing equipment, such as Windows XP, Microsoft Office, Excel.
• Demonstrates knowledge of Community-based resources.

Skills and Capabilities

• Excellent oral and written communications skills and effective interpersonal skills.
• Ability to work with socially disadvantaged people who may often harbour resentment and anger.
• Ability to work with federal release clients to develop and carry out a life plan.
• Demonstrated ability to establish and implement goals and plans for self and clients.
• Demonstrated ability to work both independently and under supervision.
• Ability to lift/carry up to forty pounds
• Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check with vulnerable sector screening.
• Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Compensation

The target hiring range for this position is $23.77 to $23.77 with a maximum of $23.77. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request.

The Salvation Army offers accommodation for applicants with disabilities in its recruitment process.

Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front‑lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose‑driven professionals, empowered to provide exceptional service. We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth. If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.