Case Manager - Road to Recovery (78-26)

Canadian Mental Health Association; Parry Sound; On-site; CAD 41,000 - 54,000; Full time

Benefits offered by this job

Comprehensive health and dental

HOOPP Pension Plan

Job summary

Canadian Mental Health Association Muskoka – Parry Sound is seeking a Case Manager for the Road to Recovery Home (R2R). The role involves working in a semi‑independent congregate living environment, delivering case management, psychosocial rehab, and crisis intervention as part of a multidisciplinary team.

The position supports residents and helps with daily home operations. The role requires a relevant Bachelor’s degree or equivalent, 1+ year experience with mental health/substance use, strong

Qualifications

• Bachelor’s degree in a human service/health science discipline relevant to the position; equivalency may be considered.
• One year of experience with mental illness/developmental disability/substance use is preferred; includes supportive counselling, case management, crisis intervention.
• Ability to communicate effectively, both orally and in writing; willingness to use technology; valid Ontario G or G2 license with vehicle and insurance.

Responsibilities

• Provide recovery‑oriented supports within a semi‑independent congregate living setting.
• Carry out case management, psychosocial rehabilitation, crisis intervention and treatment.
• Support daily operations of the R2R Home and collaborate with a multidisciplinary team.

Skills

Empathy

Communication

Crisis intervention

Case management

Autonomy

Education

Bachelor’s degree in human services/health science

Equivalency with rehab diploma + professional registration

Job description

INTERNAL/EXTERNAL POSTING: Open until November 5, 2026 at 4:00pm

CASE MANAGER - ROAD TO RECOVERY (R2R) HOME (78-26)

Job Status: Permanent

Hours of Work: 35 hours per week

Base office: Parry Sound

Competition: 78-26

Purpose of the Position: The R2R Case Manager is part of a multidisciplinary team and is responsible for providing support to residents within a semi-independent congregate living environment. The Case Manager is responsible for carrying out case management, psychosocial rehabilitation, crisis intervention and treatment for individuals living with mental illness and/or addictions; specifically supporting residents of the R2R Home. This team member has the clinical skills and experience necessary to assess, plan, develop, co-ordinate, and provide treatment by way of rehabilitive and supportive services in a multi-disciplinary and/or collaborative environment. As a member of a multidisciplinary team and with strong clinical-case management abilities, the member will provide recovery-oriented supports within the congregate living setting. The member will also support the daily operations of the R2R Home as required. Awareness and application of psychosocial rehabilitation and recovery-oriented services is an asset.

Requirements of the Position

• Bachelor’s degree in a human service/health science discipline relevant to the position. Equivalency may be considered for a combination of educational experiences. Examples of equivalency include;
• Mental Health related diploma with relevant work experience PLUS registration with a regulated health professional college

• One year of experience working with persons who have mental illness and/or developmental disability and/or substance use issues preferred, plus experience in providing one or more of the following;
• supportive counselling
• case management
• crisis intervention
• Manage internal and external relationships, to have and demonstrate empathy and compassion, to be aware of emotional intelligence, conflict resolution, and the understanding of the feelings, ideas and beliefs of others.
• Indigenous cultural awareness and education is an asset.
• Bilingual in French is an asset.
• Ability to communicate effectively, both orally and in writing.
• Tolerance of and ability to handle a heavy workload and competing demands and high risk situations.
• Ability to use and learn new technology (computers, software programs, phones, printer/scanner, alarm/security systems etc.).
• May be required to transport staff and/or clients of the Agency and therefore you are to hold a valid Ontario G or G2 driver’s license, have a reliable means of transportation and appropriate insurance for work purposes on your vehicle with a minimum of $1,000,000 in liability coverage.

• Willingness to work days/evenings/overnight telephone support (including weekends & statutory holidays)

Salary scale: $29.85 to $39.09 per hour commensurate with qualifications and experience

Benefits: Comprehensive health and dental benefit package and HOOPP Pension Plan

Canadian Mental Health Association Muskoka – Parry Sound (CMHAMPS) is an equal opportunity employer and we value the importance of diversity, dignity and worth of every individual in the workplace.

Qualified consumers/survivors and/or family members are encouraged to apply

We retain all applications submitted for one year after the closing date of this posting for consideration in any future postings.

As part of our commitment to Accessibility, if you wish this information in a different format, please contact our office at 705-645-2262 or email [e-mail].

If you are contacted regarding a job opportunity, please let us know prior to the interview if you require accommodation.

We thank all applicants but only those selected for an interview will be contacted.